Stewardship, Ethics, Excellence, Open Communication, Positive Work Environment, Collaboration

Well Workplace Policy

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Staff Meeting

Policy Implementation Information

October - December 2026

What is the Well Workplace Policy?

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• One of many recommendations from the

New Workplace Taskforce (NeWT)

• Organization-wide policy that defines:
• how work is performed to ensure operational effectiveness
• accountability
• equitable service delivery
• align departmental practices with County policies, resources, and business needs.

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NeWT:

-18 employees from across the organization

-Purpose: to identify the problems and recommendations for our “new” workplace.

Why?

Our goal isn’t to make everyone work the same way—

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it’s to create clarity around how we work best together while continuing to serve our community.

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• Create clarity and consistency – Establish shared expectations for how, when, and where we work
• Balance flexibility with accountability – Support flexibility where the work allows while ensuring clear expectations for performance, availability, communication, and collaboration.
• Recognize that different jobs have different needs – Create an equitable framework that respects the realities of on-site, hybrid, remote, field-based, and shift-based work.
• Support great service to our community – Make sure our work arrangements continue to provide reliable, responsive, and accessible service.
• Build trust through open communication – Encourage employees and managers to regularly talk about expectations, feedback, what’s working, and what may need to change.

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Our Guiding Vision

The County Workplace is a flexible and adaptive environment that supports various employee work arrangements based on service needs, job responsibilities, and departmental goals, while maintaining operational accountability and aligning with the County’s vision, mission, and values.

Workplace Designation

Employees' designated workplaces are divided into categories based on their

position, department, job responsibilities, and type of services provided.

On-site: position must be performed in-person and at a physical location to effectively carry out the duties of the position.

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Hybrid: position may be performed either in a remote location or at a physical location. Two days per week on-site.

Work Modalities

When, where and how work is performed. Per the Home Rule Charter, County core business hours are Monday to Friday, 8:30 to 4:30; with 50% of our workforce working ‘on site’, many positions operate on different schedules.

Work Modality Definition Example

Flextime Adjustments to start/end times Mon-Fri, 7:00 am to 3:00 pm

Compressed Workweek Work 40 hours in fewer than 5 days Mon-Thu, 6:00 am to 4:00 pm

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Shift-Based Schedules Work determined by shift needs Mon-Thur, 7:00 pm to 5:00 am

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Phased Retirement Schedule changes as retirement approaches Mon-Fri, 8:00 am to 12:00 pm

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Telework Performs some/all duties remotely Mon, Thur, Fri telework and

Tues and Wed on-site

Accountability & Expectations

Accountability is the act of being responsible for results, honoring commitments, and taking ownership, whether the outcomes are successful or require learning and adjustment.

Directors

Foster positive, productive work environment by:

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*promoting well-being and safety

*coaching and giving timely feedback

*policy compliance

*meeting community expectations

*organizing team activities

*modeling county values

*setting clear expectations

*develop and execute Service Level Agreements

*delegate effectively

Managers & Supervisors

Oversees day-to-day operations and team culture by:

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*encouraging participation in programs

*timely communication to team

*coaching and giving timely feedback

*ensuring safe working conditions

*applying policies consistently and equitably

*being accessible

*modeling county values

*setting clear expectations

*updating work modalities and role designations

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Employees

Delivering services, infrastructure, and public safety by:

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*using resources responsibly and ethically

*following safety protocols and voicing concerns

*meeting performance standards

*being reachable during work hours

*maintain updated calendars, VM, and email signature

*following policy

*modeling county values

*participating in team activities to grow connection

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Service Level Agreements

The purpose of requiring SLAs is to ensure the delivery of consistent, accountable, and equitable operational standards across all departmental functions, regardless of the variations in work modalities.

What do employees need to do?

Review:

• Policy
• Hub
• Workplace Designation
• Employee Expectations

Determine if you have a work modality need different from the core County hours -

(Monday - Friday, 8:30 am to 4:30 pm)

*Only for non-shift positions.

If yes:

1. Connect with your manager
2. Fill out the Work Modality Agreement Form
3. Wait for Director approval

If no:

You are either already working a Monday through Friday schedule from 8:30 am to 4:30 pm OR you have a variable shift schedule

If you work in a position with variable shifts that change, check with your Director if you need to fill this out!

Work Modality Agreements

All employees who are classified as hybrid and interested in an alternate work modality are required to fill out the Work Modality Agreement.

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*10/7/26 LT Meeting

*10/14/26 Mgr Meeting

*10/28/26 Mgr’s Chat

*11/5/26 Employee Newsletter, PCIN

*by 11/30/26 Staff Meeting Roll-Out

October 2026

Prepare Leaders

November 2026

Prepare Staff

*Mgr/Employee Conversations

*12/18/26 Work Modality Agreements due for hybrid staff

December 2026

Action

*1/1/27 Well Workplace Policy effective

January 2027

Go Live

*Connection Sessions

*Leadership Team

March 2027

Check-in/Feedback

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Well Workplace Policy Implementation Timeline

Contact HR

hr@pitkincounty.com

Contact your Manager

HR Website

Policy Feedback Form

Feedback Form

HR Office Address

530 East Main Street

Ste 3

Aspen, CO 81611

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Feedback Loops

We want to hear from you!

Stewardship, Ethics, Excellence, Open Communication, Positive Work Environment, Collaboration

County Administration Office

530 East Main Street

Aspen, CO 81611

Phone: 970-920-5200

Questions