AIESEC

EXCHANGE STANDARDS

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_DEFINITION

^{OUR EXCHANGE STANDARDS ARE EXACTLY THAT,}

^{THE ACHIEVEMENT OF OUR PROGRAMS RESPONSIBILITIES.}

a level of delivery.

_{When we deliver on our standards, our EP’s go through the experience that was promised to them in the first place.}

STANDARD -

EXCHANGE STANDARDS | 2024

PREPARATION STANDARDS

EXPERIENCE STANDARDS

POST EXPERIENCE STANDARDS

THE EXCHANGE STANDARDS

SENDING ENTITY

HOST ENTITY

SENDING ENTITY

EXCHANGE STANDARDS | 2024

PREPARATION STANDARDS

THE EXCHANGE STANDARDS

8 STANDARDS

Deliver by timeline

They all happen before the

1st day of work. Before the Exchange officially starts.

EXCHANGE STANDARDS | 2024

EXPERIENCE STANDARDS

THE EXCHANGE STANDARDS

Deliver by timeline , some of them have to happen at the same time

Finish until the last day of the exchange with departure support

9 STANDARDS

EXCHANGE STANDARDS | 2024

POST EXPERIENCE STANDARDS

THE EXCHANGE STANDARDS

After the experience finish and the Exchange Participant is back.

1 STANDARD

EXCHANGE STANDARDS | 2024

THE EXCHANGE STANDARDS

CLARIFICATION:

The new Exchange Standards cover Preparation, experience and post experience phases of the Customer Flow, considering Preparation the formal point where our Leads are considered as a Customer (after payment on Approval).

EXCHANGE STANDARDS | 2024

PREPARATION STANDARDS

POST EXPERIENCE STANDARDS

DELIVERED BY Sending Entity

SENDING ENTITY

SENDING ENTITY

EXCHANGE STANDARDS | 2024

EXPERIENCE STANDARDS

#17

REVIEW

CHECKPOINTS

PREPARATION STANDARDS

EXPERIENCE STANDARDS

HOST ENTITY

DELIVERED BY HOST ENTITY

EXCHANGE STANDARDS | 2024

#9

FIRST DAY OF WORK

#10

ALIGNMENT SPACES

WITH OPPORTUNITY PROVIDER

#15

VALUE-DRIVEN LEADERSHIP EDUCATION

#17

REVIEW

CHECKPOINTS

#11

JOB DESCRIPTION

#12

WORKING HOURS

#14

OPPORTUNITY BENEFITS

#13

DURATION

#16

DEPARTURE SUPPORT

THE EXCHANGE STANDARDS

CO = RE + STANDARDS

COMPLETE

A Complete Experience is the result of an experience that is Realized and the Fulfillment of at least 16 out of 18 Quality Standards.

Non Mandatory Standards

13 out of the 18 Standards are Mandatory Standards, but only 2 out of 5 of the non-Mandatory Standards can be not-implemented in an AIESEC Experience.

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The non Mandatory Standards are:

#12

WORKING HOURS

#15

VALUE-DRIVEN LEADERSHIP EDUCATION

#16

DEPARTURE SUPPORT

EXCHANGE STANDARDS | 2024

PREPARATION STANDARDS

EXPERIENCE STANDARDS

#17

REVIEW

CHECKPOINTS

MANDATORY FOR COMPLETE

HOME ENTITY

DEFINITION

The Sending Entity provides a space to the Exchange Participant for goal setting based on the Leadership Development Assessment (LDA), as well as any additional goals beyond the leadership values maximum one week before exchange period starts.

Did you define personal goals at the beginning of your experience with the support of AIESEC in [home] by a maximum of one week before your exchange period starts?

Yes, Virtually

Yes, Physically

No

QUESTION IN YOP

ANSWER

PREPARATION STANDARDS

COMPLETE

EXCHANGE STANDARDS | 2024

MANDATORY FOR COMPLETE

HOME ENTITY

DEFINITION

The Sending Entity must offer an Outgoing Preparation Seminar by maximum one week before the exchange period starts. The seminar must include at least the following:

- Space to explain AIESEC's purpose [AIESEC Way] and the relation with the Exchange Participant’s leadership development

- Set expectations about how to prepare for travel abroad

- AIESEC Exchange Program Policies (AEPP) explanation and procedures

- Exchange Standards explanation

- Case solving flow explanation

Did AIESEC in [home] invite you to a preparation seminar to explain more about AIESEC and what you'll face in your exchange by a maximum of one week before your exchange period starts?

QUESTION IN YOP

ANSWER

PREPARATION STANDARDS

Yes, and I attended

Yes, and I didn’t attend

No

COMPLETE

EXCHANGE STANDARDS | 2024

NON MANDATORY FOR COMPLETE

HOME ENTITY

DEFINITION

The Sending Entity provides support for the Exchange Participant to obtain a valid insurance policy which covers basic or legal required medical costs for the duration of the exchange before the exchange period starts.

Did you receive any support from AIESEC in [home] to get an insurance policy for your exchange destination before your exchange period starts?

Yes

No insurance needed

No

QUESTION IN YOP

ANSWER

PREPARATION STANDARDS

COMPLETE

EXCHANGE STANDARDS | 2024

MANDATORY FOR COMPLETE

HOST ENTITY

DEFINITION

The Host Entity provides the Exchange Participant with basic information regarding the country/territory of their exchange in a written format before they went abroad. This on-boarding must include at least the following information:

- Living costs

- Political situation and Safety

- AIESEC in [Host] responsible contacts,

- Job Description, Working Hours, Duration and Opportunity Benefits

- Accommodation information, location and conditions

Did AIESEC in [host] provide/prepare you with basic information for the destination you were headed before you went abroad?

QUESTION IN YOP

ANSWER

PREPARATION STANDARDS

Yes

No

COMPLETE

EXCHANGE STANDARDS | 2024

MANDATORY FOR COMPLETE

HOST ENTITY

DEFINITION

The Host Entity provides information regarding the type of VISA needed and guidance on applying for the VISA required by the Exchange Participant to legally enter, stay in the country/territory, and perform the activities stated in the Opportunity. The host entity must also support the Exchange Participant in getting the invitation letter and supporting documents for VISA application by maximum 2 weeks after approval. Host entity must also ensure realization timeline is aligned with the VISA and Work Permit.

Did you receive the proper information and support from AIESEC to request your VISA and/or work permit by maximum 2 weeks after your approval status?

QUESTION IN YOP

ANSWER

PREPARATION STANDARDS

Yes, both for VISA and Work permit

Yes, but no VISA is required

Yes, but no work permit required

No, VISA and work permit not required

No

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COMPLETE

EXCHANGE STANDARDS | 2024

MANDATORY FOR COMPLETE

HOST ENTITY

DEFINITION

The Host Entity provides written information to the Exchange Participant on any additional domestic transportation required to arrive to the meeting point predetermined between Exchange Participant and the Host Entity maximum 3 days before arrival date.

Did you receive any guidance/information from AIESEC in [Host] on how to safely arrive on a previously defined location by maximum 3 days before your arrival?

Yes

No

QUESTION IN YOP

ANSWER

PREPARATION STANDARDS

COMPLETE

EXCHANGE STANDARDS | 2024

MANDATORY FOR COMPLETE

HOST ENTITY

DEFINITION

The accommodation provision and coverage during the exchange correspond to the information provided on the Opportunity. AIESEC should either arrange the accommodation for the Exchange Participant or when accommodation is not provided, the Host Entity must support the Exchange Participant with sources to look for accommodation.

Accommodation conditions must include at least the following:

- Single bed*

- Access to clean water

- Access to a bathroom

- Access to electricity

Did AIESEC support you to have an accommodation with a bed, access to clean water, a bathroom and electricity?

Yes

No

QUESTION IN YOP

ANSWER

PREPARATION STANDARDS

COMPLETE

EXCHANGE STANDARDS | 2024

MANDATORY FOR COMPLETE

HOST ENTITY

DEFINITION

The Host Entity must offer an Incoming Preparation Seminar once the Exchange Participant arrives to the Host Entity, before the exchange starts. The seminar must include at least the following:

- Space to follow up on the Exchange Participant’s personal goals that were defined before they travel

- Safety protocol

- Culture

- Living standards

- Assistance for logistic needs (e.g. transportation, bank, and rentals)

Did AIESEC in [host] invite you to a preparation seminar to explain about safety protocol, culture, living standards, and logistic needs for your exchange before the first day of work?

QUESTION IN YOP

ANSWER

PREPARATION STANDARDS

Yes, and I attended

Yes, and I didn’t attend

No

COMPLETE

EXCHANGE STANDARDS | 2024

MANDATORY FOR COMPLETE

HOST ENTITY

DEFINITION

The Host Entity coordinates and ensures that the Exchange Participant physically and safely arrives to the place/organization of work on their first day of the exchange.

Did any AIESEC representative assist you to arrive physically to the workplace on your first day of exchange?

Yes

No

QUESTION IN YOP

ANSWER

EXPERIENCE STANDARDS

COMPLETE

EXCHANGE STANDARDS | 2024

MANDATORY FOR COMPLETE

HOST ENTITY

DEFINITION

The Host Entity must ensure that the Opportunity Provider provides at least:

- One space to align the Job Description with personal goals at the first week of the experience.

- One space to debrief on the achievements and ways forward regarding the job description and personal goals fulfillment at the end of the experience.

1. Did [OPP provider] provide you a space to align your job description with personal goals at the first week of your experience?

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• Did [OPP provider] provide you a space to assess your achievements at the end of your experience?

Yes

No

QUESTION IN YOP

ANSWER

EXPERIENCE STANDARDS

COMPLETE

EXCHANGE STANDARDS | 2024

MANDATORY FOR COMPLETE

HOST ENTITY

DEFINITION

The Job Description executed by the Exchange Participant has to correspond with the Job Description of the Opportunity posted on aiesec.org and has clearly stated individual responsibilities and goals.

Were you doing the job description you applied for?

If your job Description was different than the one you applied for, were the changes communicated and agreed with you?

QUESTION IN YOP

ANSWER

EXPERIENCE STANDARDS

- Yes, my Job Description was the same as the one I applied for.

- No, my Job Description was not the one I applied for, but changes were communicated and agreed upon

- No, my Job description was not the one I applied for, nor were the changes in my job description communicated to me and agreed upon

COMPLETE

EXCHANGE STANDARDS | 2024

NON MANDATORY FOR COMPLETE

HOST ENTITY

DEFINITION

The working hours related to executing the Job Description are the same as stated on the Opportunity on aiesec.org.

Taking as a minimum of 35 hours and maximum of 45 hours per week for Global Talent

A minimum of 35 hours and maximum of 45 hours per week for Global Teacher

A minimum of 25 hours and maximum of 40 hours per week for Global Volunteer

Were the working hours of your experience the same stated on the opportunity in the platform?

QUESTION IN YOP

ANSWER

EXPERIENCE STANDARDS

EXCHANGE STANDARDS | 2024

- Yes, the working hours were the same

- No, but I agreed with the changes

- No, and I never agreed with the changes

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COMPLETE

MANDATORY FOR COMPLETE

HOST ENTITY

DEFINITION

The duration of the experience is the same as stated on the Opportunity on aiesec.org, starting from the first day of work to the last day of the experience.

The experience lasts from:

• A minimum of 6 weeks to a maximum of 8 weeks for Global Volunteer
• A minimum of 6 weeks to a maximum 78 weeks for Global Talent
• A minimum of 9 weeks to a maximum 78 weeks for Global Talent

Was the duration of your experience the same as stated on the opportunity on the platform?

- Yes, the duration was the same

- No, but I agreed with the changes

- No, and I never agreed with the changes

QUESTION IN YOP

ANSWER

EXPERIENCE STANDARDS

COMPLETE

EXCHANGE STANDARDS | 2024

MANDATORY FOR COMPLETE

HOST ENTITY

DEFINITION

The host entity ensures all the benefits stated on the Opportunity posted in aiesec.org are delivered.

Opportunity benefits refers to:

• Any financial or non-financial compensation during the experience
• Food or transportation covered

Global Talent and Global Teacher have to fulfill the following minimums for opportunity benefits:

• All Global Teacher opportunities and Global Talent opportunities longer than 8 weeks should provide salary that will help EPs cover at least the basic living costs (accommodation, food, transportation, personal development)
• Global Talent opportunities with 6 to 8 weeks duration should either cover the cost of accommodation or offer a salary that will help EPs cover at least the basic living costs.

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Did AIESEC in [Host] deliver the benefits mentioned in the opportunity description on the platform, if any?

QUESTION IN YOP

ANSWER

EXPERIENCE STANDARDS

Yes

No

There were no benefits specified in the opportunity.

COMPLETE

EXCHANGE STANDARDS | 2024

NON MANDATORY FOR COMPLETE

HOST ENTITY

DEFINITION

The Host Entity delivers LEAD space for the Exchange Participant during their experience to learn theoretically or practically about at least one AIESEC Value in order to support their Leadership Development Assessment. The LEAD space refers to aies.ec/lead.

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Did AIESEC in [Host] deliver educational spaces for you to learn theoretically or practically how to live at least one AIESEC Value (Striving for Excellence, Activating Leadership, Demonstrating Integrity, Enjoying Participation, Living Diversity and/or Acting Sustainably)?

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Yes

No

QUESTION IN YOP

ANSWER

EXPERIENCE STANDARDS

COMPLETE

EXCHANGE STANDARDS | 2024

NON MANDATORY FOR COMPLETE

HOST ENTITY

DEFINITION

The Host Entity offers in written format on how to depart from the country/territory (logistic specifications) at least two weeks before the end of the exchange.

Did AIESEC in [host] provide you, in a written format, the logistical procedure on how to go to the airport/depart from the local city?

QUESTION IN YOP

ANSWER

EXPERIENCE STANDARDS

COMPLETE

EXCHANGE STANDARDS | 2024

Yes

Not needed

Not provided

NON MANDATORY FOR COMPLETE

HOME ENTITY

DEFINITION

Both Host and Home Entities provide virtual or physical regular checkpoints with the Exchange Participant to evaluate the fulfillment of the minimums of safety conditions, opportunity benefits, salary, accommodation, working hours, Exchange Participant and Opportunity Provider alignments, AIESEC support and provide dispute and complaint channel. The minimums are as follows:

for Global Talent (GTa) and Global Teacher (GTe)

• Short experience (6-12 weeks): at arrival and middle and final week.
• Mid-length experience (13-26 weeks): arrival and then once a month at least.
• Long experience (27-78 weeks): at arrival and then once a month at least.

for Global Volunteer (GV)

• At arrival and middle and final week.

Did AIESEC provide you with individual checkpoints throughout your experience to check the fulfillment of your program?

Yes

No

QUESTION IN YOP

ANSWER

EXPERIENCE STANDARDS

COMPLETE

EXCHANGE STANDARDS | 2024

HOST ENTITY

MANDATORY FOR COMPLETE

HOME ENTITY

#18

DEBRIEF

WITH AIESEC

DEFINITION

The Sending Entity must offer a debriefing space to the Exchange Participant no more than 2 weeks after they finish the experience. The Space must include at least the following:

- Debrief of the experience of the Exchange Participant, including a space to analyze personal goals achievement and value-driven leadership development

- Analyze the delivery of the Exchange Standards

- Assist survey fulfillment

Did AIESEC in [home] contact you at the end of your experience to arrange a debriefing space of your experience with the maximum of 2 weeks after you finished your experience?

Yes, and I attended

Yes, and I didn’t attend

No

QUESTION IN YOP

ANSWER

POST EXPERIENCE STANDARDS

COMPLETE

EXCHANGE STANDARDS | 2024

AIESEC

EXCHANGE STANDARDS

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🔗 Resource Materials and Standards Templates: aies.ec/es-resources

🔗 2020 Outdated Version: aies.ec/exchange-standards-booklet20