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YUSA Universal App

Feature Catalog

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Class Schedules

WHAT IT IS

BENEFITS

Display all of your class schedules in one place.

Auto-generate a calendar event to remind them

about it ahead of time.

  • Integrates with popular GroupEx Pro and Google Calendar
  • Easily search for classes
  • See details of every class in one place
  • View multiple schedules, from multiple branches, in a single view

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Class Schedules

WHAT IT IS

BENEFITS

3

Display all of your class schedules in one place.

Auto-generate a calendar event to remind them

about it ahead of time.

  • Integrates with popular MMS and Google Calendar
  • Easily search for classes
  • See details of every class in one place
  • View multiple schedules, from multiple branches, in a single view

MEMBER APP • OPERATIONAL FEATURES

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Location Finder

WHAT IT IS

BENEFITS

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Publish important branch information like directions,

opening hours and facility details.

  • Members can easily find other locations (i.e. when on holiday)
  • Keep one source of truth that members trust
  • Link to popular social media channels

MEMBER APP • OPERATIONAL FEATURES

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ePulse Smart Bot

Chat Support

WHAT IT IS

BENEFITS

An automatic chatbot in the app can resolve

members’ issues through a series of simple yes/no

questions.

  • Spend less time troubleshooting with members
  • Gather a cohesive knowledge base
  • Track frequently asked questions

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MEMBER APP • OPERATIONAL FEATURES

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WHAT IT IS

Workout Tracking & Training Plans

BENEFITS

Connects Member App with the Trainer App so

trainers can prescribe workout templates to members.

  1. xCapture collects time, distance & calorie information from a photo of any cardio screen.
  2. Manual entry of workout data in and out of the Y.
  3. Wearable device connections that automatically send data to the Branded Member app.

Quick start workouts at home or in the facility

  • Rich exercise library with 1,800+ workouts
  • Visually guided workout structure
  • Follow a generic workout from your Association
  • Track progress with instant workout summary
  • Complete workouts from generic or prescribed trainer workout programs
  • Easily track all workout data

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Connected Apps

WHAT IT IS

BENEFITS

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MEMBER APP • ENGAGEMENT FEATURES

All workout data collected from networked cardio equipment, xCapture, Connected Apps and HR training systems will be automatically displayed in their workout history.

  • Members get a holistic overview on their fitness life by tracking all in the facility and outside the facility activities in one place with Connected Apps

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Biological Age

WHAT IT IS

BENEFITS

Holistic health & fitness overview of your members. Single

benchmark based on their strength, cardio and metabolism

enables personalised fitness journey at the facility.

  • Simple self-assessment, instantly measurable results
  • Targeted services upsell like PT, etc.
  • Better training guidance & stronger relationship between branch/trainer and member with data-driven touchpoints

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MEMBER APP • ENGAGEMENT FEATURES

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Activity Levels

WHAT IT IS

BENEFITS

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MEMBER APP • ENGAGEMENT FEATURES

Measures members activity in levels based on workout

tracking and also explains health impacts associated with each level.

  • Instantly measurable progress
  • Higher engagement with the app
  • Amazing motivation to fight against the clock of 28 days, remain active, earn more points and become a healthier, stronger and better version of themselves

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Ranking

WHAT IT IS

BENEFITS

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MEMBER APP • ENGAGEMENT FEATURES

Monthly based facility Ranking evaluates how hard each of

your members fights against their goal. Each month is a

new chance to become the best.

  • Motivation through competition
  • Dynamic measurable results
  • Convey the vibe of community

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ADVANCED

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Digital Membership

Card

WHAT IT IS

BENEFITS

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MEMBER APP • OPERATIONAL FEATURES

A digital membership card available within your app

that allows members to check-in using their mobile

phone.

  • Faster, more convenient check-in for members
  • Integrates with your MMS software
  • Works with all popular scanners
  • Supported Formats: Aztec, QR_Code, Code_128, Code_39 and PDF417
  • Cut costs when you switch to digital

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Class Schedules

and Booking

WHAT IT IS

BENEFITS

Display all of your class schedules in one place. Allow

members to book classes directly from their phone

and auto-generate a calendar event to remind them

about it ahead of time.

  • Integrates with GroupEx Pro and Google Calendar
  • Easily search for classes
  • See details of every class in one place
  • Book classes faster and easier with your phone
  • View multiple schedules, from multiple branches, in a single view

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MEMBER APP • OPERATIONAL FEATURES

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Offers & Deals

WHAT IT IS

BENEFITS

Promote internal and third-party offers, such as

discounts at local shops or time-bound promotions.

  • Upload a deal centrally, or on a branch-by-branch basis
  • Members can redeem offers directly through the app
  • Drive adoption using attractive offers
  • Increase secondary spend

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MEMBER APP • MARKETING FEATURES

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Push Notifications

WHAT IT IS

BENEFITS

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MEMBER APP • MARKETING FEATURES

Push Notifications are the most effective way to

digitally communicate with members—far more

effective than emails or SMS. Use Push Notifications to

advertise deals or just communicate important information.

  • More cost-effective and impactful way of marketing to members
  • Relevant, timely content through geo-targeting

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Request a Trainer

WHAT IT IS

BENEFITS

Support form that allows to submit a trainer support request in the app for Wellness Director follow up.

  • Increase member success and PT demand
  • Members can request a fitness assessment via the app

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MEMBER APP • ENGAGEMENT FEATURES

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Fitness Challenges

WHAT IT IS

BENEFITS

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MEMBER APP • ENGAGEMENT FEATURES

Create a time-bound challenge for your

members. Challenges can be based on workouts

logged, calories burned, distance traveled or number

of check-ins.

  • Foster friendly competition
  • Increase retention

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Social Feed

WHAT IT IS

BENEFITS

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MEMBER APP • ENGAGEMENT FEATURES

Members can view other members’ workouts,

applaud or give praise to other members, giving

them a platform to get to know each other.

  • Build a brand around your community of members
  • Encourage accountability

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Goal Setting

WHAT IT IS

BENEFITS

Members can set time-bound goals based on any

workout data (i.e. total burned calories)

  • Stay accountable to your goals
  • Increase retention

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MEMBER APP • ENGAGEMENT FEATURES

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Partner App Linking

WHAT IT IS

BENEFITS

Promote other apps and services your Association uses by

linking them in your app. Members will be redirected

to the App Store or external website in just one click.

  • Strengthen partner relationships
  • Create a direct marketing channel with members

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MEMBER APP • ENGAGEMENT FEATURES

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PRO

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Integrated Rewards

WHAT IT IS

BENEFITS

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MEMBER APP • ENGAGEMENT FEATURES

Reward behaviors you want to encourage, like referring friends, participating in fitness challenges, tracking workouts, setting goals and visiting the branch regularly. Reward points become their own type of currency in your branch. Members typically redeem reward points for Association swag, local discounts, or other exclusive promotions.

  • Motivate members to make referrals
  • Encourage app interactions
  • Increase retention

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Mobile Feedback

WHAT IT IS

BENEFITS

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MEMBER APP • MARKETING FEATURES

Automatically prompt members to provide feedback

after attending a class or working out.

  • Better identify who to upsell
  • Know what problems to address
  • Automatic collection

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Advanced Referrals

WHAT IT IS

BENEFITS

Members can refer their friends via Facebook, Twitter

and phone number by connecting their phone

Contacts list. Their friend is automatically sent a link to download the YUSA Universal app.

  • Easy to refer multiple friends at once
  • Referrals result in app downloads immediately

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MEMBER APP • MARKETING FEATURES

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Automated Push

Notifications

WHAT IT IS

BENEFITS

Automatically push notify members if and when they

meet certain criteria, such as:

  • Inactive users
  • Rewards points earned
  • Challenge leaderboard status

  • Motivate members to make referrals
  • Encourage app interactions
  • Increase retention

  • Goal progress
  • Referred friend joined
  • Geotargeted location

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MEMBER APP • MARKETING FEATURES

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Digital Guest Pass

WHAT IT IS

BENEFITS

Allow prospects to download the app and get a

temporary barcode to check-in as

if they were a member.

  • Make your Association trial clear and simple
  • Barcode doesn’t expire
  • Referrals are more likely to try your Association

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MEMBER APP • MARKETING FEATURES

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Operator Portal

Overview

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Challenges

c

Create challenges, choose who to send them

to, and track their performance over time.

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OPERATOR ADMIN PORTAL

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Deals

c

Easily add deals provided by your branch or

partners, and track who is redeeming them.

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OPERATOR ADMIN PORTAL

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Push

Notifications

c

Write, target and schedule push notifications

with important deals and updates.

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OPERATOR ADMIN PORTAL

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Reporting

c

Get live reports on app performance. Filter

and download them anytime. Assess the

percentage of active members at a glance.

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OPERATOR ADMIN PORTAL

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Feedback Center

c

See member feedback alongside contact info

in real time, compare performance across

locations, promote positive reviews online

and know who to upsell and who to prevent

from churning.

PRO

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OPERATOR ADMIN PORTAL

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Rewards

c

Manage your loyalty program rules and

participants.

PRO

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OPERATOR ADMIN PORTAL