October / 2017
Visual Management Panel
Distribution
CHALLENGE
“How can we give visibility to the management of the logistics operation?”
SEARCH�Business. People
CSD Matrix
Certainties - Assumptions - Doubts
The CSD matrix serves as a tool to align prior knowledge on the subject covered in the project. Participants describe and debate their certainties, assumptions and doubts.
Stake Holder Map
Commercial
PMO
Customer Management
Test
Help Desk
myBI
Support
Implantation
Consultancy
Management
SEARCH�Business. People
Logistics Manager - Commercial - Implementation
7 People
NEED
INFORMAÇÃO
Precisamos disponibilizar o acesso a informação da produtividade a todos os usuários envolvidos na operação logística.
Precisamos contribuir para que o gestor tenha a visão da operação para a tomada de decisão.
VISÃO
ESTRATÉGICO
Precisamos ter um quadro de informações macro a nível estratégico para planejamento.
ESTRUTURA
Precisamos ter uma estrutura de desenvolvimento que seja segura, flexível, apresentável, de fácil manutenção com curto tempo de atualização para apresentação de dados em painel de gestão a vista.
Precisamos de modelos de visualização que facilite a interpretação dos dados.
FACILIDADE
COMPETITIVO
Precisamos ter um modelo que seja competitivo comercialmente com diferenciais e que desperte uma real necessidade de aquisição.
The needs found represent the main points worked on within the ideation workshops and brought insights for the creation of personas for the project.
IDEATION
Desafio
1
Necessidades
6
46
Workshop
Development structure
Mobility
Settings
Features
Gamification
We invite
RESULTED IN 5 CATEGORIES OF OPPORTUNITIES
IDEATION PROCESS:
IDEAS
16 PEOPLE
BANK
IDEA
Need worked on:
• Storage Forms
• Accessibility
• Receiving Results
Requirements: There must be the possibility of choosing where the data is stored and with the option of parameterizing the way in which it is received.
Technology used:
• HTML5
• JAVA
• THF
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Description: There is a need for a development structure and a flexible language that can be accessed and/or sent via APP/Web and stored in the cloud or on your own server.
Risk: Medium - Due to the cost of cloud storage and the customer's resistance to placing their data in an environment external to their structure.
DEVELOPMENT STRUCTURE
• Big Data
• Bank
Risk:
Need worked on:
• Modernization
• Agility in consultation
• Mobility
Requirements: Lightweight and minimalist system that is easy to access and view.
Technology used:
• Big Data
• THF
• HTML5
Description: There is a need to access this data on various consultation platforms, enabling access to information via web, app, email and chatbot.
Risk: Low - Due to an existing mobility structure and the ease of the user already being familiar with the mobility tools.
MOBILITY
• CSS3
• Bank
• iOS or Android
Need worked on:
• Data
• Real Time
• Visual Management
Requirements: The client needs a clean, minimalist and customizable environment.
Technology used:
• JAVA
• THF
• Bank
Description: Enable the creation and editing of different views for movements and activity profiles, providing visibility into the operation and anticipating possible anomalies, delays or distortions. For example: productivity ranking, number of people. daily summary of the operation, man/hour collection, productivity percentages.
Risk: Medium to High - You will need visual component configurations that are easy to understand, easy to use and need to meet the greatest number of scenarios.
SETTINGS
• CSS3
• HTML5
• Productivity Management
• Strategic Vision
Need worked on:
• Customizing goals
• Goal Tracking
• Real-time tracking
Requirements: Simple to use, presentable, customizable and interactive.
Technology used:
• JAVA
• THF
Description: We need to create resources that enable the manager to create predictability of the operation with goals, resources, demands, alerts and inputs. How: Cargo tracking, monitoring and forecasting inventory completion, editable cockpit.
Risk: High - There is a high range of customization of screens and information that cannot be distorted due to manipulation that the user can make, requiring a detailed development structure.
RESOURCE
• CSS3
• HTML5
Need worked on:
• Motivational
• Visibility of Individual Goals
• Ranking
• Improve operational performance
Requirements: Real-time consultation of goals per work order.
Technology used:
• .Net
• C#
• Android
• Java
Description: Create a statement of performance evolution of operational users according to each performance goal achieved during activities.
Risk: Low - In principle there is no additional cost and we will use something already known.
GAMIFICATION
THANK YOU VERY MUCH!
Lílian Silveira
Tiago Assunção
Ailton Sobral
Déssirre Arcângelo
Rodrigo Barbosa
totvs.com
@totvs
company/totvs
fluig.com
18