Introduction to
For Branch Managers
What Modeeri Is
What Modeeri Isn’t
Why Modeeri Exists
What Success Looks Like
Adoption - Teams are using it
Accountability - Managers are enforcing it
Standardization - Leadership is relying on it
30 Days
60 Days
90 Days
In-Store Rollout Flow (Branch Manager-Led)
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Prepare (Before Staff Training) | Train Your Team (Same Day) | Go Live (Immediately After Training) | First Week = Stabilize | Ongoing Ownership |
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Branch Manager Expectations�
You are expected to:
As a Branch Manager, you are responsible for the success of Modeeri at your location.
Support Escalation Framework�
1. In-App AI Chatbot
� First line of support via the Support button in the app
2. Live Human Support
� Escalated directly within the same chat if needed
3. Branch Manager
� For operational or in-store issues
4. Area / Operations Manager
� If further escalation is required
5. Modeeri Customer Success Manager
� Final escalation point�
Rule:
Always start in the app before escalating.