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Cover page with logo

SFM Knowledge Corner

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Question One page

1.What is the name of the new Google form that combines the Additional Vehicle Request, the EV Waiver, and the AFV Waiver process into a single submission?

Fleet Operation Support System�
Fleet Ordering Support System�
Vehicle Ordering System�
Vehicle Waiver Process

SFM Knowledge Corner

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Correct Answer: 2. Fleet Ordering Support System (FOSS)

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Question One page

2.Which vehicles need to be submitted through the new fleet ordering support system (FOSS)?

Additional Vehicles�
JBC Approved Replacement Vehicles�
All vehicles�
Used Vehicles

SFM Knowledge Corner

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Correct Answer: 3. All Vehicles

Explanation: ��The Fleet Ordering Support System is intended to be a one-stop initiation for all vehicles orders.

Electric vehicle waivers and Alternative fuel vehicle waivers are built-in
There will be no other pathway for initiating an order
Policy concerning these waivers is not changed

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Question Two page

3. Which of the following scenarios is allowed for State vehicle use?

Dropping off my son at his school that is on my way to work.
My wife driving the State vehicle to the grocery store because her car was blocked in.
Picking up a State vehicle the night before a long work trip so I can leave early in the morning.

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Correct Answer: 3. Picking up a State vehicle the night before a long work trip so I can leave early in the morning.

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Question Three page

4. Which of the following is considered a collision?

Damage due to a hail storm
State driver hit a pothole and now has two flat tires
The vehicle has been stolen
State driver has backed into a pole
Option 2 & Option 4
All of the above

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Correct Answer: 6. All of the above

Explanation: SFM Vehicle Operator’s Manual §4

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Question Four page

5. True or False: The Geotab device is always active and tracks where the vehicle is at all times, regardless of utilization.

True

False

SFM Knowledge Corner

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Correct Answer: 2. False.

Explanation:

GO9 Devices are only active and transmitting when the vehicle is in a state of ignition.
It will however transmit the last known position to the server before entering hibernation mode.
The only exception is if the vehicle is reported lost or stolen, SFM can request to activate continuous connect mode temporarily.

SFM Knowledge Corner

A GO9 device only transmits when the vehicle’s ignition is active. Incidentally, this is also the only time that the ECU is transmitting data to the device, and the only time that the device is locking to GPS satellites. Going into hibernation mode the device sends the last known location approximately 5 minutes after the ignition is deactivated. Geotab equipment is designed to be permanently installed, and the ability to hibernate is directly related to its unique legal exception from the CARB injunction on permanent modifications to the OBDII Port.

In urgent cases of loss or theft, and at the specific request of a fleet manager, SFM can situationally (and temporarily) activate continuous connect mode. This mode allows the device to communicate continuously.

Activation is contingent upon the device being able to communicate at some point after we toggle it on. If a device is disabled before or during a hypothetical theft, it will be impossible to activate continuous connect.

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Question Five page

6. Where can you find a list of Acronyms used by SFM?

The SFM Glossary can be found on the SFM Website, in the FAQ section

The SFM Glossary can be found in the back of the Vehicle Operator's Manual

The SFM Glossary can be printed from the Reports menu in the CARS system

The SFM Glossary can be found on the SFM HelpDesk/Knowledge Base

SFM Knowledge Corner

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Correct Answer: 4. The SFM Glossary can be found on the SFM HelpDesk/Knowledge Base

SFM Knowledge Corner

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Question Six page

7. True or False: If a user is having issues installing CARS on their computer, they should submit a ticket to the SFM Help Desk

TRUE�
FALSE�

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Correct Answer: 1. TRUE

Explanation: CARS Cloud is able to deploy directly to your computer and SFM can help you get this installation completed. If we have any difficulty resolving your issue, we will make sure to get you in contact with the correct team at OIT.

Once installed, any other issues within CARS should be reported to the SFM Help Desk.

The intended uses of the SFM Help Desk Ticketing system pertaining to CARS are exclusively the following:

Requesting new accounts in CARS, or requesting changes to accounts in CARS
Request a password reset in CARS
Report CARS bugs or application issues
Request custom reports in CARS
Submit feature requests and application feedback for CARS

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Question Seven page

8. What should be left in a vehicle when it is turned in to State Fleet?

At least 1/4 tank of fuel and a telematics device (if installed)

Nothing, the vehicle must be completely empty.

Trash, cans, paper, crumbs or other waste

Radios, security cages, and law enforcement lighting.

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Correct Answer: 1. At least 1/4 tank of fuel and a telematics device (if installed)

Explanation:

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Final Questions page

Final Questions

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Final closing page

Thank you