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Building Trust with Indigenous Employees: The Indigenous Workways Toolkit

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Foundations

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2016-17: Knowledge-sharing conference at VIU’s Cowichan campus

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2016-2018: Conversations at the Council for the Advancement of Native Development Officers annual meetings

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2018: Leadership team completed UBC’s Reconciliation in Education MOOC and OCAP’s on-line training courses

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2018: Partnered with Indigenous Student Centres and Applied for Ontario Research Fund – Research Excellence and SSHRC grants; Formed Advisory Council

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2019: Indigenous and non-Indigenous student team training and collaborative work on research agenda and initial timelines

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2018-2024: Research is guided by Indigenous voices to benefit current and future Indigenous post-secondary students’ career pathways and employment experiences

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The Two Row Wampum-Covenant Chain Tradition as a Guide for Indigenous- University Research Partnerships

(Hill & Coleman, 2019)

Lori Campbell, AVP Indigenous Engagement, U Regina, 2-Spirit nēhiyaw āpihtākosisān iskwew from Treaty 6 territory in kīwētinohk kisiskāciwan

Myeengun Henry, Indigenous Knowledge Keeper, U Waterloo, formerly Chief of the Chippewas of the Thames First Nation

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Guiding

Principles

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We focus on trust, moving beyond mandated cultural competency training that increases awareness but can also cause resentment and divisiveness.

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We bring Indigenous voices to lead organizations in adapting existing systems to make space for Indigenous employee well-being and success.

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We emphasize changing organization systems to support Indigenous employees, complementing cultural training efforts aimed at shifting majority group employee attitudes.

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We work to build trust: respectful relationships, cultural safety, and networks of trust. Employee trust increases engagement, job satisfaction, performance, & commitment.

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Why “Workways”?

The term “workways” was created from the word “folkways” that is used to characterize a social group’s norms, customs, and ways of being.

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Indigenous Workways refers to characteristics broadly applicable to the way Indigenous peoples relate to work and engage with work.

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Here “work” refers to modern, industrialized forms of work in Canadian organizations.

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We recognize that we learned won’t apply to all Indigenous employees or all Canadian organizations. Rather, it provides a general understanding, painting a landscape.

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Indigenous Workways Toolkit

On-line Employee Training Modules

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  • Introduction to Indigenous worldviews
  • Relational communication
  • Microaggressions in the workplace
  • Understanding stereotype threat
  • Holistic conflict management
  • Psychological safety and cultural safety in the workplace

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Organizational Resources

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  • Indigenous employee mentorship framework manual
  • Organizational cultural safety assessment and manual
  • Indigenous youth career camp/day documents

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