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ISO30401 Standard Introduction
Introduction, 0.1�Importance of KM, 0.2
Guiding Principles, 0.3
Amy Williams
Deputy, Chief Knowledge Officer�NASA, JPL
This tool was prepared voluntarily by KMGN, ISO30401 implementation team
It is free to share and adapt, appropriately crediting KMGN
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Introduction
Normative References
Terms & Definitions
Organizational
Issues
Expectations
& Needs
Scope
Organization
KMS
Knowledge
Development
Lifecycle
Knowledge
Conveyance &
Transformation
Knowledge
Management
Enablers
Infrastructure
Leadership
Roles
Operation
Knowledge Management Culture
Risks &
Opportunities
Policy
Objectives
Improvement
Annexes
S
E
C
I
ISO30401 STANDARD’S STRUCTURE
A
B
C
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What is the Purpose of an ISO, �KM System Standard?��
*Each organization will craft their own knowledge management approach, with respect to their own business & �operational environment. This should reflect their own specific needs and desired outcomes.
Support organizations to develop a management system that �effectively promotes and enables value-creation through knowledge. �
Misconceptions BEFORE this standard
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What’s the Intent of an ISO, �KM System Standard?
Audit
Certify
Evaluate
Recognize
Promotes Valuable Results
Set sound knowledge management principles and requirements for those who wish to optimize their
organizational to be better or recognized for following a standard.�
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The Importance of Knowledge Management?�
�
Produce Valuable
Results
Create Competitive
Advantage
Creates Learning�Opportunities
Keep up with the�Pace of Change
Unification of
Processes
Handle Workforce�Attrition & Turnover
WHY?
Shared Organizational�Objectives
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Guiding Principles to Knowledge Management�
PRINCIPLES OF KNOWLEDGE MANGEMENT
VALUE
INTANGIBLE & �COMPLES
CULTURE
FOCUS
ADAPTIVE
SHARED�UNDERSTANDING
ENVIRONMENT
ITERATIVE
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ISO30401 introduction
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