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Service Hours

2023-2024

Guidelines and How to Log Hours

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Why Do We Serve?

Living out our motto, Seek to Serve, students witness our Catholic faith by serving the last, the lost, and the least among us. Inspired by the Holy Spirit and guided by Catholic Social Teaching, they engage with those in need in our community, becoming Christ for others. Along the way, students discover their talents and gifts and how they can use them to build up the body of Christ for the greater glory of God.

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Service Guidelines

  • Community service hours must be completed at a non-profit organization, a church, or a school that are on the approved list of organizations
    • If a student has been serving at an organization that is not on the list, they may fill out this form to have it reviewed and approved

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Service Guidelines

  • All community service should be connected to one of the seven Catholic Social Teachings & meet the following guidelines

  • All students are required to complete 2 hours of service per quarter, equalling 8 hours for the year.

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How to Log into Mobile Serve for the First Time

Follow these click through instructions to set up your account for the first time

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How to Log into Mobile Serve

  1. Go to MobileServe.com or the app
  2. Sign in with Google using your school email

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How to Log Hours into Mobile Serve

Step by Step Click Through for how to log hours

Submissions must have the approval code for the organization. Approval codes can be found in this document

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STEP 1 - LOG ENTRY

Be sure to choose your grade-level under the two “Category” drop down

If you submit an inaccurate log:

-you will be asked to resubmit

-you will NOT receive credits for your service

until it is fixed, even if you were at the service!

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STEP 2 - REFLECT

Write a minimum of 2 sentences under �reflections

If you submit an inaccurate log:

-you will be asked to resubmit

-you will NOT receive credits for your service

until it is fixed, even if you were at the service!

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STEP 3 - REVIEW

Check email address for typos

Add a photo

DONE!

If you submit an inaccurate log:

-you will be asked to resubmit

-you will NOT receive credits for your service

until it is fixed, even if you were at the service!

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Common Fix-able Mistakes

1) Entered the incorrect site-supervisor� name/email

2) Poorly written reflections

3) Site-supervisor rejected logged hours

a) Attach a picture of you at the event

b) Email/call your supervisor!

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Common NOT Fix-able Mistakes

1) Volunteering DURING school hours

2) Selling concessions at JPII events or any other event

3) Serving and then receiving payment or compensation (salary, stipend, free or discounted admission, room and board, etc.)

4) Donating money or other goods to an organization (only one hour per semester will be given)

Some services may go towards your “ALL MY HOURS” bank, and not your REQUIRED hours

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Example of a Good Log

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Approval of Service Hours

Please allow service coordinators 1-2 weeks to approve your log entry.

  • Email service coordinators if your service is not approved after 2 weeks

For submissions to be approved, a student must have one of the following types of verification:

  1. Hours verified by an email from the organization
  2. An official service verification form from the organization
  3. Geolocation and a photo of the student actively serving at the organization

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How to check the status of your service hours

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How to check your progress in Cardinal Connect

  • The “grade” is how many hours have been approved
  • Updated every 2 weeks

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Any questions?

Director of Community Service:

Hong Pham

HongPham@johnpauliihs.org

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Where to Find the 3 digit Approval Code:

Open the “Approved Service Locations” document

Note: Generic approval codes for churches and schools