Compensation & Benefit Strategy:�Person-Based Structures�Graduate School of Management, Universitas Indonesia�01 October 2021 ( week 4)
Prepared by
Achmad Nur Alamsyah, Eva Fachria, Feby M Faisal, Yosua Hara Rizky
Supervised by
Dr. Ir. Manerep Pasaribu, MM
Big concept
Job evaluation and Person-based approaches.
The logic underlying job-based pay structures flows from scientific management, championed by Frederick Taylor in the early 20th century
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Source: Milkovich, G., Newman, J., Gerhart, B. (2017). Compensation (12th. edition) Chapter 6. New York: McGraw-Hill Irwin.
Person-based structures
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Introduction
Pay structures based on each person’s skills/knowledge/experience offer flexibility to align talent with continuously redesigned workplaces (p. 168)
Source: Milkovich, G., Newman, J., Gerhart, B. (2017). Compensation (12th. edition) Chapter 6. New York: McGraw-Hill Irwin.
Person-based structure: Skill Plans�
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Person-based structure
Purpose of the skill-based structure
Support the Strategy & Objectives
Support
workflow
Fair to employees
Motivates behavior towards Organization objectives
Generalist/Multi-skill Pay increases come with certification of new skills, rather than with job assignments.
Specialist
The pay is based on the knowledge of the individual doing the job
Source: Milkovich, G., Newman, J., Gerhart, B. (2017). Compensation (12th. edition) Chapter 6. New York: McGraw-Hill Irwin.
“How to”: Skill Analysis
Determining internal skill-based structure
Outcomes of skill-based pay
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Source: Milkovich, G., Newman, J., Gerhart, B. (2017). Compensation (12th. edition) Chapter 6. New York: McGraw-Hill Irwin.
Person-based structures: Competencies
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Are they a skill that can be learned and developed, or are they a trait that includes attitudes and motives?
Core competencies form the foundation for success at any level or job in the organization.
Competency sets translate each core competency into action.
Competency indicators are the observable behaviors that indicate the level of competency within each set. These indicators may be used for staffing and evaluation as well as for pay purposes.
Source: Milkovich, G., Newman, J., Gerhart, B. (2017). Compensation (12th. edition) Chapter 6. New York: McGraw-Hill Irwin.
Defining competencies
Purpose of the competency-based structure
Skills
Knowledge
Self-concept
Traits
Motives
Support the Strategy
& Objectives
Support
workflow
Fair
to employees
Motivates
employee behavior
“How to”: Competency Analysis
Bagian ujung dari gambar 6.6 menunjukkan keputusan dasar dalam menciptakan struktur berbasis kompetensi. dan yang paling penting, adalah untuk mengklarifikasi tujuan dari rencana
Objective
Kompetensi berfungsi sebagai nilai untuk pengembangan pribadi dan mengkomunikasikan arah organisasi. Namun, ketidakjelasan dan subjektivitas menjadikan kompetensi sebagai “fondasi berisiko untuk sistem pembayaran”, atau menjadikan kompetensi sebagai acuan dalam menentukan taraf gaji
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Milkovich, G., Newman, J., Gerhart, B. (2017). Compensation (12th. edition) Chapter 6. New York: McGraw-Hill Irwin.
“How to”: Competency Analysis
What Information to Collect?
Sejumlah skema untuk mengklasifikasikan kompetensi telah diusulkan. Salah satunya menggunakan tiga kelompok sebagai berikut :
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Milkovich, G., Newman, J., Gerhart, B. (2017). Compensation (12th. edition) Chapter 6. New York: McGraw-Hill Irwin.
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PERSON-BASED OR JOB BASED�
Keselarasan internal tercermin dalam struktur
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INTERNAL ALIGNMENT REFLECTED IN STRUCTURES
(PERSON-BASED OR JOB-BASED)
Milkovich, G., Newman, J., Gerhart, B. (2017). Compensation (12th. edition) Chapter 6. New York: McGraw-Hill Irwin.
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Administering and Evaluating The Plan �
Di hampir semua studi, evaluasi berbasis pekerjaan diperlakukan sebagai perangkat pengukuran; penelitian ini menilai keandalan, validitas, biaya, dan kepatuhannya terhadap hukum dan peraturan. Nilai tambah apa pun oleh evaluasi pekerjaan (misalnya, mengurangi ketidakpuasan gaji, meningkatkan pemahaman karyawan tentang bagaimana gaji mereka ditentukan) sebagian besar telah diabaikan.
RELIABILITY OF JOB EVALUATION TECHNIQUES
Evaluasi yang andal akan menjadi evaluasi di mana evaluator yang berbeda menghasilkan hasil yang sama. Ini penting karena dalam praktiknya, beberapa orang yang berbeda biasanya mengevaluasi pekerjaan. Hasil tidak harus tergantung pada orang yang melakukan evaluasi. Namun demikian, penting untuk diingat bahwa ketika poin evaluasi pekerjaan memang memainkan peran penting dalam penetapan gaji (misalnya, untuk pekerjaan non-benchmark, pekerjaan yang tidak dapat secara langsung dicocokkan dengan pekerjaan survei pembayaran), bahkan keandalan yang tampaknya tinggi antara penilai yang berbeda dapat masih menyisakan ruang untuk gaji yang dihasilkan sangat berbeda. Keandalan dapat ditingkatkan dengan menggunakan evaluator yang akrab dengan pekerjaan dan terlatih dalam proses evaluasi pekerjaan. Beberapa organisasi menggunakan konsensus kelompok untuk meningkatkan keandalan.
ADMINISTERING AND EVALUATING THE PLAN
Milkovich, G., Newman, J., Gerhart, B. (2017). Compensation (12th. edition) Chapter 6. New York: McGraw-Hill Irwin.
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Validity & Acceptability
Validity
Validitas mengacu pada sejauh mana evaluasi menilai apa yang seharusnya—nilai relatif pekerjaan bagi organisasi. Validitas evaluasi pekerjaan telah diukur dengan dua cara :
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(1) tingkat kesepakatan antara peringkat yang dihasilkan dari evaluasi pekerjaan dengan peringkat yang disepakati dari tolok ukur yang digunakan sebagai kriteria, dan (2) dengan “hit rate”— sejauh mana rencana evaluasi pekerjaan cocok (mencapai) struktur gaji yang disepakati untuk pekerjaan patokan. Dalam kedua kasus tersebut, struktur peringkat atau gaji yang telah ditentukan sebelumnya dan disepakati adalah untuk pekerjaan patokan.
INTERNAL ALIGNMENT REFLECTED IN STRUCTURES
(PERSON-BASED OR JOB-BASED)
Acceptability
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Beberapa metode digunakan untuk menilai dan meningkatkan penerimaan karyawan. Yang jelas adalah memasukkan proses banding formal. Karyawan yang percaya bahwa pekerjaan mereka dievaluasi secara tidak benar harus dapat meminta analisis ulang dan/atau evaluasi ulang keterampilan. Sebagian besar perusahaan menanggapi permintaan seperti itu dari manajer, tetapi hanya sedikit yang memperluas prosesnya ke semua karyawan kecuali jika itu adalah bagian dari proses pengaduan yang dinegosiasikan serikat pekerja.
Milkovich, G., Newman, J., Gerhart, B. (2017). Compensation (12th. edition) Chapter 6. New York: McGraw-Hill Irwin.
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Perbedaan terus-menerus dalam pekerjaan yang dipegang oleh pria, wanita, dan orang kulit berwarna, danperbedaan gaji yang menyertainya, telah memusatkan perhatian pada struktur internal sebagai kemungkinan sumber diskriminasi. Banyak dari perhatian ini telah diarahkan pada evaluasi pekerjaansebagai sumber bias potensial terhadap perempuan dan mekanisme untuk mengurangi bias
Sumber bias potensial misal pada gender ini mempengaruhi evaluasi pekerjaan secara tidak langsung, melalui upah saat ini yang dibayarkan untuk pekerjaan. Jika evaluasi pekerjaan didasarkan pada upah yang dibayarkan saat ini dan pekerjaan yang sebagian besar dipegang oleh perempuan dibayar rendah, maka hasilnya hanya mencerminkan bias dalam tingkat upah saat ini. Beberapa rekomendasi berusaha untuk memastikan bahwa rencana evaluasi pekerjaan bebas bias, termasuk yang berikut:
Tentukan faktor dan skala yang dapat dikompensasikan untuk memasukkan konten pekerjaan yang sebagian besar dipegang oleh perempuan. Misalnya, kondisi kerja mungkin termasuk kebisingan dan tekanan mesin kantor dan gerakan berulang yang terkait dengan penggunaan komputer.
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Pastikan bahwa bobot faktor tidak secara konsisten bias terhadap pekerjaan yang didominasi oleh perempuan. Apakah faktor-faktor yang biasanya terkait dengan pekerjaan ini selalu diberi bobot yang lebih kecil?
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Terapkan rencana dengan cara yang bebas bias. Pastikan deskripsi pekerjaan bebas bias, singkirkan nama incumbent dari proses evaluasi pekerjaan, dan latih beragam evaluator.
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INTERNAL ALIGNMENT REFLECTED IN STRUCTURES
(PERSON-BASED OR JOB-BASED)
Milkovich, G., Newman, J., Gerhart, B. (2017). Compensation (12th. edition) Chapter 6. New York: McGraw-Hill Irwin.
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Milkovich, G., Newman, J., Gerhart, B. (2017). Compensation (12th. edition) Chapter 6. New York: McGraw-Hill Irwin.
THE PERFECT STRUCTURE �
Kenaikan gaji diperoleh melalui promosi ke pekerjaan yang lebih bertanggung jawab di bawah struktur berbasis pekerjaan atau melalui perolehan keterampilan/kompetensi yang lebih bernilai di bawah struktur berbasis orang. Logikanya, karyawan akan fokus pada bagaimana dipromosikan (pengalaman, kinerja) atau pada bagaimana memperoleh keterampilan atau kompetensi yang dibutuhkan (pelatihan, pembelajaran).
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Manajer yang majikannya menggunakan rencana berbasis pekerjaan berfokus pada penempatan orang yang tepat di pekerjaan yang tepat. Peralihan ke rencana berbasis keterampilan/kompetensi membalikkan prosedur ini.
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Kuncinya adalah untuk mengimbangi tingkat yang lebih tinggi dengan produktivitas yang lebih besar. Struktur gaji yang diselaraskan secara internal, apakah terkait secara strategis atau erat, dapat dirancang untuk (1) membantu menentukan pembayaran untuk berbagai macam pekerjaan dalam organisasi, dan (2) memastikan bahwa gaji memengaruhi sikap dan perilaku serta arahan orang-orang. mereka menuju tujuan organisasi.
INTERNAL ALIGNMENT REFLECTED IN STRUCTURES
(PERSON-BASED OR JOB-BASED)
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Kesimpulan
Defining Person-Focused Pay�
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Skills
Knowledge
Person-focused pay plans, generally reward employees for acquiring job related competencies, knowledge, or skills rather than for demonstrating successful job performance
Two basic types of person-focused pay:
Person-focused pay plans to reward employees for acquiring new skills (horizontal & vertical skills), or a greater depth of knowledge or skills.
Horizontal skills: skills at the same level of responsibility
Vertical skills: skills that are considered supervisory
Usage of Person-Focused Pay Programs�
More than half of the companies known to be using this kind of pay system employ between 150 and 2,000 employees
One study found that a skill- based pay plan in a manufacturing setting increased plant productivity by 58 %
These programs are most commonly found in continuous process settings (e.g., manufacturing companies that use assembly lines where one employee’s job depends on the work of at least one other employee).
Person-focused pay programs work well at manufacturing companies that organize work flow around high-performance work teams in which employees are expected to learn both functional and managerial tasks
Source: Martocchio, Joseph J. (2017). Strategic Compensation: A Human Resource Management Approach (9th edition) Chapter 5. New Jersey: Pearson
Varieties of Person-Focused Pay Programs
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Reason to Adopt Person-Focused Pay Programs�
Technological Innovation
technology leads to the automation of more tasks, employers combine jobs and confer broader responsibilities on workers
Increase Global Competition
to sustain competitive advantage, companies must provide their employees with leading- edge skills and encourage employees to apply their skills proficiently
Job Point Accrual Model
encourages employees to develop skills and learn to perform jobs from different job families.
Job-point accrual methods create organizational flexibility and promote company goals by assigning a relatively greater number of points to skills that address key company concerns (e.g., customer relations). The more points employees accrue, the higher their core compensation level will be
Cross-Departmental Model
promote staffing flexibility by training employees in one department with critical skills they would need to perform effectively in other departments.
Source: Martocchio, Joseph J. (2017). Strategic Compensation: A Human Resource Management Approach (9th edition) Chapter 5. New Jersey: Pearson
Varieties of Person-Focused Pay Programs
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Stair Step Model
Source: Martocchio, Joseph J. (2017). Strategic Compensation: A Human Resource Management Approach (9th edition) Chapter 5. New Jersey: Pearson
Varieties of Person-Focused Pay Programs
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The Skill Blocks Model
Source: Martocchio, Joseph J. (2017). Strategic Compensation: A Human Resource Management Approach (9th edition) Chapter 5. New Jersey: Pearson
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Contrasting Person-Focused Pay With Job-Based Pay�
Job-Based Pay
Person-Focused Pay
Source: Martocchio, Joseph J. (2017). Strategic Compensation: A Human Resource Management Approach (9th edition) Chapter 5. New Jersey: Pearson
Advantages & Disadvantages �Person-Focused Pay Programs
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Advantages to Employee
Advantages to Employers
Disadvantages
Source: Martocchio, Joseph J. (2017). Strategic Compensation: A Human Resource Management Approach (9th edition) Chapter 5. New Jersey: Pearson
Summary
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Source: Martocchio, Joseph J. (2017). Strategic Compensation: A Human Resource Management Approach (9th edition) Chapter 5. New Jersey: Pearson
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Fong, E. A. (2010). CEO pay fairness as a predictor of stakeholder management. Journal of Business Research, 63(4), 404-410.
Journal by Eric A Fong, 2010�
Introduction
CEO Salaries unfair relative to average worker pay with disparities ratio 120:1 (Fong 2010; Crystal, 1991), in 2001 disparities ratio 400:1 (Fong, 2010; Gerhart and Rynes, 2003).
Firm, through CEO’s decision, has duty to satisfy the stake holder through stakeholder management (SM)
In Fact,
fair, or unfair, CEO pay may influence the CEO's decisions towards their subordinates' wages; when CEOs are under- or overpaid, employees are also under- or overpaid (Fong ,2010; Wade et al., 2006)
CEO Pay Fairness as a Predictor of Stakeholder Management
Theory
Fairness to CEO
CEO’s Decision
Stakeholder Management Community Relations, Employee Relations, Diversity Issues, Environmental Impact, And Customer Relations.
Firm benefits through relationships with SM, which are strongly influenced by CEO’s Decision.
Fairness using equity and social comparison theory
Stakeholder Management
(Jones & Wick, 1999)
Firm Benefit
(Freeman, 1984)
(Jones & Wick, 1999)
(Colquitt et al., 2001)
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Hypothesis
Model
Measurement
Hypothesis 1. There will be a relationship between CEO pay fairness and future SM such that future SM will decrease when CEOs are underpaid and increase when CEOs are overpaid.
Hypothesis 2. The relationship between CEO pay fairness and future SM will be stronger as insider ratio increases
Future SM
Stakeholder Management measured by S&P Rating from KLD database
CEO Pay Fairness measured by RESIDUAL from CEO pay equation
Log(CEO Total Pay)= β1 ⁎Experience + β2 ⁎ CEO age +β3 ⁎ CEO tenure + β4 ⁎ Inside CEO + β5 ⁎ Firm Size + β6 ⁎ Firm Performance (ROA) + β7 ⁎ Outsider Ratio + β8 ⁎ Duality + β9 ⁎ Manager-controlled + β10 ⁎ Owner-managed
Board of Director
CEO pay fairness
Fong, E. A. (2010). CEO pay fairness as a predictor of stakeholder management. Journal of Business Research, 63(4), 404-410.
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Results
Conclusion
H1 (accepted) CEO pay fairness is related to SM (p<.05). The positive relationship is consistent with Hypothesis 1, when CEOs are underpaid, future SM decreases and when CEOs are overpaid, future SM increases
H2 (accepted) Relationship between CEO pay fairness and SM is stronger when there are more insiders on the board (pb.05).
Sumber: Fong, 2010
Fong, E. A. (2010). CEO pay fairness as a predictor of stakeholder management. Journal of Business Research, 63(4), 404-410.
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Mahajan, A. (2012). An experiential approach to developing a pay structure: Insights from teaching compensation management. The International Journal of Management Education, 10(1), 2-11.
Journal by Ashish Mahajan, 2012�
Introduction
This paper highlights the importance of using an experiential approach to teaching compensation management. Using this approach, a multi-phase exercise was designed to help students in understanding the process of developing a job-based pay structure (Mahajan, 2012).
An experiential approach is especially useful for teaching compensation management as it helps students in understanding complex topics without losing student interest (Madsen & Turnbull, 2006)
Objectives
An experiential approach to developing a pay structure: Insights from teaching compensation management
Theory
Although new concepts such as skill and competency-based pay have changed the nature of compensation, a job still holds its place as an important element in compensation management (Kilgour, 2008)
WorldatWork organization indicate more prevalence of job-based pay structures than skill or competency-based pay structures (WorldatWork, 2003, 2009).
Job based pay
Internally Consistent
Job Evaluation
Method for doing job evaluation
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Overview of the Exercise
First Phase : Developing job descriptions
Second Phase: Doing job evaluation
Third Phase: Analyzing compensation survey data
Final Phase: Integrating internal consistency and external competitiveness
Job Analysis
Job Description
Job Specification
The first phase began by dividing the students into groups of three to four students per group and asking them to discuss the advantages and disadvantages of various methods of doing job analysis\
Then each group was given one of the six job summaries and was asked to write a job description
Formulating an internally consistent and externally competitive job-based pay structure
Using the results from the analyses of compensation from phase 3, ask the students to develop pay grade, calculate pay range, and range overlap
Mahajan, A. (2012). An experiential approach to developing a pay structure: Insights from teaching compensation management. The International Journal of Management Education, 10(1), 2-11.
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Results
Conclusion
Mahajan, A. (2012). An experiential approach to developing a pay structure: Insights from teaching compensation management. The International Journal of Management Education, 10(1), 2-11.
Thanks!
Any questions ?
Daftar Pustaka
Fong, E. A. (2010). CEO pay fairness as a predictor of stakeholder management. Journal of Business Research, 63(4), 404-410.
Mahajan, A. (2012). An experiential approach to developing a pay structure: Insights from teaching compensation management. The International Journal of Management Education, 10(1), 2-11.
Martocchio, Joseph J. (2017). Strategic Compensation: A Human Resource Management Approach (9th edition). New Jersey: Pearson
Milkovich, G., Newman, J., Gerhart, B. (2017). Compensation (12th. edition). New York: McGraw-Hill Irwin.