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REDDIT WORKFLOW�OVERVIEW

NOV 2021 - @stanisnear

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CHECK OUT FOR NOTIFICATIONS

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Simply click on the bell icon to see if there’s any important notifications to view.

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REVIEW AND INTERACT WITH NEW POSTS

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- Interact with original and NEAR related posts by upvoting them or leaving a comment.��- Review the most upvoted posts and various interactions by user.

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- Double check if the right flair has been used when posting.

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PIN IMPORTANT POSTS TEMPORARY

- Make sure to PIN important posts on the top by clicking the MOD TOOLS ICON -> Sticky Post. (Example post to pin AMA)

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REVIEW AND CHECK THE MOD QUEUE

- Review the mod queue by clicking on the shield icon -> mod queue.��It’s really important that you check it daily since some times posts that aren’t actually scam or spammy could end as flagged so you have to manually approve them by clicking the approve button.

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Check the analytics

Numbers? Numbers are important, make sure to check the subreddit analytics and the various metrics, use those metrics to create reports (weekly)

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Also..

Internal use only

1. Make sure to interact with the SUPPORT THREAD as well for any support enquires

2. When interacting with users, make sure to keep a friendly but also a professional figure.

3. view yourselves as representatives of NEAR. How you treat the community reflects on the brand.

4. If all your tasks were covered, make sure to check in with other channels (Discord, Telegram) and provide support over there as well.

5. At the end of your shift, don’t forget to fill THE DAILY REPORT FORM;

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ENFORCEMENT POLICY

1. We will ban and report trolls and spammers. No warnings will be given.

2. Have zero tolerance for trolls / FUD. We will try to de-escalate situations but if someone appears to have disregard for the community values above, they will be banned. The community's energy is better spent working collaboratively than defusing arguments all day.

3. Direct people to existing answers. If you ask a basic question that is easy to Google or for which there is an answer written somewhere, you will be referred to those answers. Please don't take it personally, it is to help you learn and respect the community's time.

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GOOD LUCK WITH YOUR SHIFT ☺