SOP-4:

Teaching Standards

–

Professional Conduct

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“Professionalism in Every Class. Excellence in Every

Interaction.”

Overview

SOP-4 defines professional conduct in three key areas:

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• Presence and Engagement
• Audio and Communication
• Professional Discipline

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Objectives

By the end of this SOP, teachers will be able to:

• Understand ENOZ’s expectations for professional behavior
• Demonstrate proper presence, posture, and engagement
• Maintain clear and professional audio communication
• Avoid distractions and multitasking during classes
• Model discipline, respect, and credibility in every session

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Purpose

SOP-4: Teaching Standards – Professional Conduct is to define the behavioral and professional expectations required of teachers during all ENOZ class sessions. This SOP ensures that teachers consistently demonstrate professionalism, discipline, and respect in the virtual classroom. Specifically, it aims to:

• Promote professionalism by requiring teachers to maintain proper posture, facial expressions, and engagement throughout the session.
• Ensure visibility and accountability by mandating camera use and active presence during all classes.
• Safeguard communication quality through clear speech, controlled audio settings, and elimination of background noise.
• Prevent distractions by prohibiting multitasking, unnecessary movements, or behaviors that disrupt the learning environment.
• Reinforce credibility and trust by guiding teachers to model discipline, attentiveness, and respect in every interaction.

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WHY PROFESSIONAL CONDUCT MATTERS ?

• Builds student trust and confidence
• Creates a focused, distraction-free environment
• Reflects ENOZ’s professional teaching standards
• Improves communication and learning quality
• Reinforces teacher credibility and authority

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1. Presence and Engagement

• Posture: Sit upright with proper posture to project confidence and professionalism.

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• Facial Expression: Maintain a pleasant, professional smile throughout the session to foster a welcoming atmosphere.

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• Camera Use: Keep the camera ON at all times to ensure visibility, accountability, and engagement.

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• Focus: Stay attentive and treat the virtual class with the same seriousness and respect as a physical classroom.

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2. Audio & Communication

• Microphone Settings: Do not activate microphone boosters or unnecessary audio enhancements that may distort sound quality.

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• Clarity: Speak clearly, at a moderate pace, and maintain a professional tone.

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• Noise Control: Eliminate background noise by muting the microphone when not speaking.

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• Professional Interaction: Use courteous language and maintain respectful communication at all times.

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3. Professional Discipline

• Single-Tasking: Do not multitask during class (e.g., writing evaluations, fixing items, checking documents).

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• Minimize Distractions: Avoid unnecessary movements, gestures, or behaviors that may disrupt the learning environment.

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• Consistency: Uphold professional conduct throughout the session to reinforce credibility and student trust.

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KEY TAKEAWAYS – FOR TEACHERS

• Professional conduct is required at all times

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• Camera ON, posture upright, and expression professional

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• Clear, respectful, and controlled communication

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• No multitasking or distractions

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• Consistency builds credibility and trust

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KEY TAKEAWAYS – FOR STUDENTS & ENOZ

For Students

• Distraction-free learning environment
• Clear communication and instruction
• Increased confidence and engagement

For ENOZ

• Strong professional image
• High teaching standards
• Consistent class quality

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and May you Have a Great Day !

Presented by:

Trainer Hazel

Thank You!