WHEN ORDINANCES NEED TO BE PERFORMED AGAIN

Completed temple ordinance records are sacred.

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There are only a few circumstances in which

ordinances need to be redone and another record

Created. We will discuss four of them.

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(Article 52729)

WHEN ORDINANCES NEED TO BE PERFORMED AGAIN

Please contact FS Support for these first three.

1. Proxy ordinances were performed before the one-year anniversary of the individual’s death.

2. Proxy ordinances were performed in error while the individual was still living. 53609

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3. Proxy ordinances were performed for the wrong sex.

The following slide shows where to get help.

The applicable article(s) will be listed by title and some parts of them will be included.

Due to specialized work required to resolve this type of issue, you will receive the fastest response if you submit your request using our online form.

In your message provide the information requested in each applicable article.

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Contact Us

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Then use the instructions from each different Get Help Articles for each situation. A subject example

of circumstances for 1 and 2. The message must contain certain things, see each different Article for information.

This message is sent to Support

This where to go to Get Help

Don’t forget attachments

Temple

Proxy Ordinances for Living

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1. Proxy ordinances were performed before the one-year anniversary of the individual’s death or 2. Proxy ordinances were in error while the individual was still living. Article 53609

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If you find a person in Family Tree whose proxy ordinances were reserved or completed before the one-year anniversary of his or her death, or in error while the individual was still living, please contact FamilySearch Support to have the incorrect record researched.

• Category: Temple
• Subject: Proxy Ordinances for Living

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Note: Some exceptions to this policy are approved. No waiting period is required for deceased worthy members who would have gone to a temple but were prevented by reasons beyond their control.

You do not need to do ordinances again unless they are invalid.

This one could be valid 1. Proxy ordinances were performed before the one-year anniversary of the individual's death.

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3. Proxy ordinances were performed for the wrong sex.

If you find a person in Family Tree who has the sex indicated incorrectly for whom temple ordinances were performed, please contact FamilySearch Support to have the incorrect record researched.

Reporting ordinances performed for the wrong sex (527782)

The following message may appear if you try to change the sex of an individual: "Save failed.

This person has a relationship or other information that implies a specific sex.

You must remove all relationships first before you can modify the sex. After the sex has been modified, add the relationships back." (527782)

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If the relationship is correct, but the specified sex is incorrect, do not change the correct relationship but Get Help from FS Support.

You can edit (change) the sex except if a relationship implies a sex. Example: shows as mother of another person, you cannot change sex to male. First remove incorrect relationship, then change sex of the person (53985)

Correcting information about a person’s sex in Family Tree - (Article 53588)

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• Why you believe the ordinances are invalid.

Choose the Category: Temple and the Subject: Wrong Sex

Additional Information required when asking questions about Temple Ordinances:

Complete the required fields. In the Message box, explain the error and provide the information below so that a system administrator can review and resolve your case:

• Your full name, birth date, and relationship to the person whose record is in question.

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• Your helper number. See Receiving help with the Help Others feature (53973).

• The name and ID number of the individual in question.

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• A description of the problem.

• Why you believe the ordinances are invalid.

5. Click Add Attachment to attach documentation that proves your correction. For example, you can send scanned copies of completed family name cards; birth, marriage, or death certificates; census records; church records; and so forth.

If you prefer, you can mail photocopies to the address below:

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Family History Department

Data Quality (JSMB 6W)15 East South Temple Street

Salt Lake City UT 84150-0406

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Note: If you mail photocopies, please include your case number so that the documents can be associated with the correct case.

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4. Individuals were sealed to the wrong

(a.) spouse or (b.) parents.

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You can resolve incorrect sealings to spouses and parents using Family Tree.

Correcting Incorrect sealing-to-spouse ordinances - (Article 527783)

If a person was sealed to the wrong spouse, you can resolve the issue in Family Tree, usually without contacting FS Support.

Steps: Fix the family in Family Tree

4. Request and perform the needed sealings.

3. Request and perform needed ordinances for any new people that you added to the family.

1. Add correct spouse to Family Tree if he/she is not already there.

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2. Remove the incorrect spouse from the family. (You can do this even when a sealing-to-spouse ordinance has been done.)

If you cannot solve on your own, please contact FS Support

In order for the sealing to spouse ordinance to show, the couple relationship must exist, even if you do not have a marriage date.

When you delete a couple relationship, any sealing ordinance between the two shows as "Not Available." Try adding new, correct marriage info.

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• If a child is linked to an incorrect parent, the incorrect spouse may continue to show in the relationship. Remove the parent-child relationship with the incorrect spouse to resolve the issue.

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Removing or replacing an incorrect spouse - Article 53976

• When you remove or replace an incorrect spouse, the parent-child relationship also changes for any children showing for the couple.

Sealing-only relationships (72184)

Because the purpose of Family Tree is to record actual family relationships, the relationships recorded in Family Tree should be genealogically accurate.

• For example, at one time, people were sealed to Church leaders rather than to their own parents or an unmarried woman was sealed as a spouse to a priesthood leader.

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• For more information, see An ancestor is sealed to an unrelated early Church leader (54543)

You do not need to record these sealing-only relationships in Family Tree.

If you delete a sealing-only relationship from Family Tree, one of the following can occur in the Ordinances section of the person’s details page depending on the relationship deleted and what other ordinances are linked to the individual:

• The sealing to parent still appears with the completed date and temple information. However, no parents are listed next to it. This occurrence is also described in Ordinance request showing when sealing to parent ordinance already completed (53651).

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• The sealing to parent information no longer shows.

• The sealing to spouse information no longer shows.

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The record of the sealing is still preserved in the temple records.

Ordinance request showing when sealing to parent ordinance already completed (53651).

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More on Ordinance request showing when sealing to parent ordinance already completed (53651) later.

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Remove Incorrect

Person

Find correct person by ID

Find Wrong Spouse or Parents Relationship

Find correctpersonby name

Add

new correct person

Request and perform sealings

again

Request and perform needed ordinances for any new people.

or

then

4b: Individuals were sealed to the wrong parents

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If person was sealed to wrong spouse, you can resolve in FS,

usually without contacting FS Support.

Before you start

Redo the sealing-to-parent ordinance under these circumstances:

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• The ordinance was done before 1 July 1969, and either the father or mother is wrong.

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• The ordinance was done after 1 July 1969, and the father is wrong. The word 'mother' used in the temple ordinance takes precedence over any name that is given, even if the wrong mother's name was given.

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Correcting incorrect sealing-to-parents ordinances - Article 527781

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If a person was sealed to the wrong parents, you can often resolve the issue in Family Tree.

The ordinances may not need to be redone.

You can usually resolve these issues without contacting FamilySearch Support.

​​​Occasionally, you should also check for possible duplicates for the parents.

• Removing or changing the parent-child relationship does not remove or change the couple relationship. If the mother and father should not appear as a couple, you also need to delete the couple relationship that connects them.

• Removing the child from the parents does not delete the record of the child or affect other relationships for that person.

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• To change a parent for all of the listed children for a couple, remove or replace the incorrect spouse in the relationship.

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Basic Steps:

1. Correct by

removing/replacing

Incorrect information

2. Add correct person and Person/information

3. Get Help from Support, if necessary

4. Request and perform Sealings again

Families can be forever

and we can help them