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RISK, RESILIENCE & RETURN ON INVESTMENT
May 5, 2025
AGENDA
Smart Technology
MEET OUR PANEL
Paris Neofotistos
Smart Cover
EVP, Sales & Marketing
Megan Livak
SmartCover
Director, Customer Strategy
Moderators
James Johnson
Toho Water Authority
Project & Logistics Foreman
Presenters
Nick Wagner
Manatee County Utilities
Utilities Deputy Director
Travis Pike
City of Winter Haven
Field Operations Manager
Case Studies
Leveraging Smart Technology to Mitigate Risks, Enhance Resiliency & Optimize Return on Investment
MANATEE COUNTY
LEVERAGING SMART TECHNOLOGY
Nick Wagner, Utilities Deputy Director, Manatee County
Manatee County, FL
441K+
population
24K manholes
764 lift stations
450 miles of
force mains
1100 miles of
gravity sewer pipes
3 wastewater
treatment facilities
25 million gallons
can be handled daily
Why Manatee County Chose
Smart Technology
Lack of staff
Better understanding of
Trends
When to clean
Water use management
Rain influence within the system
Odor Control
Smart Technologies Utilized
Smart Cover Level Monitoring
Data Flow Systems
Odor Control Remote Monitoring
Advanced Metering Infrastructure
Recognized Return on Investment
I&I Mitigation
SmartLevel monitors allow MCU to pinpoint & manage/mitigate I&I hotspots, taking preemptive measures instead of reacting when issues arise.
Asset Management
MCU uses the data to make better informed decisions about asset management and capital improvement projects. Additionally, MCU has identified opportunities and looks to improve its cleaning schedule.
Infiltration
Level Without Rain
Level With Rain Overlay
Post Repair Monitoring
I & I Report
Nick Wagner
�Utilities Deputy Director,
Distribution & Collection
Manatee County, FL
(941) 792-8811x5244�nick.wagner@mymanatee.org
CITY OF WINTER HAVEN
LEVERAGING SMART TECHNOLOGY
Travis Pike - Field Operations Manager, City of Winter Haven
City of Winter Haven, FL
83,000+ population
5,880 manholes
245 lift stations
263 miles of sewer pipe
Why Winter Haven Chose Smart Technology
Lack of staff
Better understanding of
trends
When to clean
Water use management
Rain influence within the system
Lift station backup
Smart Technologies Utilized
Trinnex
Kando
AMI
Vega
SmartCover
Recognized Return
on Investment
SSO Avoidance
Within the first few hours of installation, Winter Haven was notified of an alarm that helped avoid a sanitary sewer overflow.
Since that time, multiple alerts in different locations have done the same.
Lift Station Failure
A few months after installation, a lift station failed due to an electrical issue.
The City was able to pinpoint the exact location using this technology and mobile app and respond within minutes to prevent an overflow.
Technology Saved Sewer Spill
Lift Station Backup Alert
Level Rise
Level Rise with I&I Overlay
Travis Pike
�Field Operations Manager�City of Winter Haven, FL�(863) 298-5492�tpike@mywinterhaven.com
TOHO WATER AUTHORITY
LEVERAGING SMART TECHNOLOGY
James Johnson, Senior Business Partner, Toho Water Authority
Toho Water Authority, FL
160K+ population
31,756 manholes
627 lift stations
Gravity Main:
1,283 active miles
Why Toho Chose
Smart Technology
Lack of staff
Better understanding of
SSO trends
When to clean
What to clean
Rain influence within the system
Lift station backup
Smart Technologies Utilized
Beacon Smart Water
Neptune 360
SL Rat
Smart Ball
SmartCover
Recognized Return on Investment
Proactive Decision-Making
Operators gain actionable insights to make informed, proactive decisions regarding capital spending as well as labor & service requirements.
The financial savings has preserved capital for necessary infrastructure enhancements & strengthened ability to uphold public health, environmental integrity & regulatory compliance.
Capital Improvement
Enhanced visibility & data-driven insights have allowed for better development & execution of short & long-term maintenance & capital improvement goals.
A comprehensive operations management plan is nearing completion, with a goal of reducing spills by at least 50% in the next 3 years.
Cleaning Required Alert
Cleaning Required Alert
Lift Station Failure Alert
Lift Station Failure Alert
Hurricane Ian Rainfall
James Johnson
�Senior Business Partner�Toho Water Authority, FL�(407) 508-9436�jajohnson@tohowater.com
Breakout Session #1
Problems Solved Leveraging
Smart Technology
Breakout Session #2
Technologies that Offer ROI:
Quantifying ROI & Obtaining Buy-in from Utility Leadership
Panel Discussion
with
Utility Operations Leaders
RISK, RESILIENCE & RETURN ON INVESTMENT
43
HAVE YOU PROPERLY SCANNED IN & OUT OF TECHNICAL TRACKS?
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�
STEP 2: CLICK MY CHECK-INS
STEP 3: YOU WILL SEE TRACKS YOU ARE CHECKED INTO
If you are missing a track, please notify a Technical Program Moderator