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TATSIANA SHAPAVALAVA

  • Staffing Lead and Consultant, with 12+ years of experience in IT Staffing and Talent Acquisition.
  • Expertise in the North American and European markets.

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STAFFING MANAGER – WHAT DOES THIS ROLE IMPLY?

  • Staffing is a function carried across all levels within an organization, which involves multiple activities from the time candidates join a company till the time they leave.
  • Staffing is the process of timely acquisition & assignment of candidates to open positions.
  • The main goal of this process - "the RIGHT people in the RIGHT place at the RIGHT time".
  • Set of actions to understand, track & balance Supply (who we have), and Demand (who we need).
  • Staffing partners coordinate staffing within business units, customers & locations.

STAFFING

Demand Manager Supply Manager

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  • Acts as a mediator between supply & demand owners (AM, DM, client) sides with focusing on Business priorities: validates demand, supervises & facilitates the end-to-end staffing process within certain business unit, customer, or project & location
  • Demand management includes questions of where to land new demand.
  • Manages and distributes the candidates within a certain discipline, solution practice, competency, location or staffing channel.        
  • Includes bench management, hiring from market, internal mobility programs, internal rotations.

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Both cover the aspects of supply & demand management along with capacity planning:

  • How to gain revenue growth?
  • How should it correlate to the capacity growth across the company?

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CV PREPARATION

HINTS FOR A STRONG CV

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  • Use exact keywords from the job description to increase chances of passing through application tracking systems.

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  • Avoid using personal pronouns such as "I”. Begin sentences with action verbs.

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  • Demonstrate results with numbers and metrics.

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  • Including your relevant social media profiles is a good practice (LinkedIn, Github) – please keep them up-to-date.

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  • Include publications or personal projects, in case they are relevant to the job you are applying for.

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  • Check for errors: spelling, grammar and formatting.

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  • CV DON’Ts

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  • NEVER lie on a resume about your skills’ experience level, since in most cases you’ll eventually be caught in the lie.

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  • Don’t use an unprofessional e-mail address, i.e. princess85@gmail.com, etc.

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  • Don’t mention Jobs that you had for a very short period, i.e. for a few weeks (even if you had objective reasons to leave the employer). This might create an impression that you’re a job hopper.

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  • Don’t use excessive CV design (rather use eye-friendly headings and clear resume fonts).

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  • Photo – depends on the location. Never use it in the US or the UK, but EU countries are usually OK about it.

General Statements:

    • Employers look at resumes for an average of only six or seven seconds.
    • Your CV should target the specific job you are applying for. Be sure to highlight the skills and qualifications that are directly applicable to the job you are trying to land.
    • Commonly suggested parts are contact information, summary/objective statement, skills overview, experience, education, certifications.
    • Summary: 4-5 sentences that reflect your entire professional experience.
    • Skills section should be backed up by your work experience. For instance, if you say that you’re an expert at some project management tool, but you’ve never had production experience with it, no one is going to “buy” it.
    • Experience - reverse chronological order (starting from the most recent job).
    • CV should include both hard skills and soft skills, like critical thinking, problem-solving skills, leadership capabilities.

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CV EXAMPLES: ENTRY-LEVEL PM VS EXPERIENCED PM

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INTERVIEW PREPARATION

INTERVIEW HINTS:

  • Be honest, be polite, be professional.
  • Show your thinking process and how you analyze the question.
  • Ask for clarifications, if needed.
  • Ask questions about the company and the role.
  • Show your interest and motivation to the specific job you are interviewing for.

INTERVIEW DON’Ts

  • Don’t be late!
  • Don’t use patchy background for video interviews, let it be as neutral as possible.
  • Don’t dress in an ambiguous way.
  • Do not share confidential information about past employers.
  • Don’t say negative comments about previous employers.
  • Do not say “I don’t know”.
  • Don’t be modest (especially in the US market).
  • You may be a better candidate, but the employer might prefer someone else just because of better preparation for an interview.
  • Therefore, spare some time to understand the interview process better, learn how to talk about your career path, core skills and experience effectively while staying calm and self-confident.
  • Gain info about the company you are interviewing for.
  • Answer interview questions in a structured way.
  • Make an interview a dialogue, not a monologue.
  • Don’t be afraid to deal with communication issues that might occur (e.g. buy time to answer a difficult question, ask for a clarification, if needed, etc.)
  • Don’t be afraid to ask questions.