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TIPS ENGINEER ZONEQA/QC & Quality Management System�Online Training/Course

TIPS ENGINEER ZONE

www.tipsengineerzone.in

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  • Quality
  • System
  • Quality System
  • Quality Control
  • Quality Assurance

Quality Concepts

Fundamentals

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ISO Definition of Quality

  • “Degree to which a set of inherent characteristics fulfils requirements”
  • Quality is always relative to a set of requirements
  • Requirements: need or expectation that is stated, generally implied or obligatory

ISO 9001:2015

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Set of requirements

For a product, conformity to this ‘set of requirements’ is assessed by testing/ measuring against some state of like Incoming to be checked .( check of material Quality , size as per requirement and material Ovality on pipe, sheet for circular or Rectangular .

BIS defines this ‘set of requirements’ through the various product standards.

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Quality Control;

Part of quality management focused on fulfilling quality requirements . We use inspection standard format , behalf of this standard we fill the in process Inspection report for every single part of machine shop and fabrication section , FRP section.

Operational activities aimed at monitoring the quality of products and services throughout the testing process, and at identifying unsatisfactory performance.

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QUALITY CONTROL IS AN INTEGARAL PART OF QUALITY ASSURANCE.

Quality Assurance

  • Planned and systematic activities that fulfills the quality requirements.

Quality Control

  • Activities to monitor a particular quality requirement.

QUALITY CONTROL MUST NOT BE CONFUSED WITH ACTUAL MONITORING WHICH IS INSPECTION.

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Quality Management

Group of people working together to manage all the activity that determine Quality Assurance and Quality Improvement within the system.

Organizational structure, procedures, processes and resources needed to implement Quality Management.

Quality system.

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Quality Management System

Management system to direct and control an organization with regard to Quality.

The Quality Management System comprises all the manuals, procedures, reference standards, other documents and records that :

  • Identify the customers requirements.
  • Control operations and activities.
  • Record all relevant information.
  • Deliver the product or service to customer requirements.

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Quality Assurance

“part of quality management focused on providing confidence that quality requirements will be fulfilled”

ISO 9001:2015

All Activities Associated with the Attainment of Quality

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Quality Assurance

  • Organizational structure, responsibilities and authorities
  • Staff recruitment, training, work allocation, development
  • Leadership, motivation and supervision
  • Documentation of procedures
  • Test method selection, development and validation
  • Equipment selection, management and calibration
  • Control of accommodation and environment
  • Control of consumable supplies and reference standards

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Quality Assurance

  • Internal and external quality control
  • Reception, labeling, processing and storage of samples
  • Addressing complaints and other corrective actions
  • Recording and reporting test results
  • Accounting and administrative functions
  • Audits and Management Review and follow-up improvements

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Quality Assurance System

It is the normal work planning and management control system, aiming at time and cost effectiveness .

It should have the additional aim of progressively improving quality .

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Quality Improvement

part of quality management focused on increasing the ability to fulfill quality requirements

Quality improvement is like a race without a finish line

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The benefits of quality improvement

The benefits include :

    • Improved staff confidence and self- esteem
    • Improved client satisfaction
    • Easier and more consistent training
    • Fewer mistakes
    • More profits
    • Better business

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The Quality Costs

Prevention Cost

- Planning the system

- Documenting the plan

- Personnel Training

- Equipment management

- Reviewing the system

The cost of trying to do it right for the first time

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The Quality Costs

Appraisal Cost

- Internal and external audits

The failure cost far exceeds the prevention and appraisal cost

Failure Cost

- Re-testing

- Lost productivity

- Processing complaints

- Lost business

- Recall of reports and client’s product

- Loss of staff morale

- Loss of commercial edge

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