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���Wufoo Community Showcase�Thursday 15 July 2021�

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Catherine McDonnell, Caroline McTeigue, Elena Keany

UCD Registry

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Wufoo Community Showcase

Student Desk Connector – www.ucd.ie/askus

Launched 2013

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The Student Desk Connector is an online contact form used by

the Student Desk to manage email interactions with current

and prospective students, alumni and staff. 

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It is built using an online form building tool called Wufoo.

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Wufoo Community Showcase

Examples of queries managed by the Connector

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  • Students - Form Stamping, Registration, Fees

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  • Guidance Counsellor – Order a prospectus

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  • Alumni/Former Student – Official Documents

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Wufoo Community Showcase

Entries are how many times a form was submitted.

Conversion rate shows what percentage of people who viewed the form submitted a query. 

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Wufoo Community Showcase

Entries are how many times a form was submitted.

Conversion rate shows what percentage of people who viewed the form submitted a query. 

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Wufoo Community Showcase

Points to note:

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  • Review and update your information regularly – this means that users don’t need to look any further for what they need!

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  • In-built analytics allow you to report on usage and identify how to improve your form