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eac.com.au

EAC immoviewer 360 Virtual Reality Tours & Inspections User Manual

Part 1: Setting up and creating a tour.
Part 2: Create or edit tours in portal.
Part 3: Portal and tour administration .
Part 4: Live tour walkthrough.
Feedback and Support: 1300 137 161.

� �

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Setting up and creating a tour

Part 1

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Using the immoviewer app��Download and install the immoviewer app using the App Store on an iPhone.��

Tap the App Store icon from the home screen �of your iPhone.�
Tap the Search icon at the bottom of the screen, �then tap the Search field at the top of the screen �and type into the search field immoviewer.�
Tap GET to the right of the immoviewer app. �If prompted to do so, enter your Apple ID and/or �password. If you don’t have an Apple ID, �you’ll have to create one.�
Tap INSTALL. It will appear in the same location �as the GET button.�
Tap OPEN. After the app has been installed, �the INSTALL button will be replaced with a �button which says "OPEN." Tapping it will launch �the immoviewer app. The immoviewer app icon will also be added to your home screen.

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Using the immoviewer app��Download and install the immoviewer app using the Play Store on an Android powered phone.��

Tap the Apps icon in the bottom-right of the home �screen.�
Swipe left and right until you find the Play Store icon. �Tap it. If it has not been done, here’s how you can set up �your Google Play account before you can access the �Google Play store for the first time.�
Tap the Google Play field at the top of the screen and �type into the field immoviewer then tap the magnifying �glass icon on the keyboard to execute the search.

Tap the three dots on the right side of the immoviewer result which

provides options to install right away or add the app to a wishlist.

Tapping the immoviewer result box will provide more details for the app, including screenshots and a description.�

Tap the INSTALL button at the top to start downloading. You will be prompted to provide certain device permissions for the installation to continue. Go ahead and tap ACCEPT to grant the app permissions.�
Once the download and installation are complete, tap the Open button in the Play Store listing, or tap the icon from the notification tray to open the immoviewer app. Otherwise, the app will be accessible by tapping the Apps icon in the bottom-right of the home screen.

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Open any web browser and type app.immoviewer.com into the address bar, then press the Enter key.�
Log in using your username and password. Usernames and passwords are normally sent via email as soon as a subscription is purchased. If you don’t have your login credentials, email support@eac.com.au or speak to an EAC team member on �1300 137 161. �

Using the immoviewer web portal��Log in.��

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Setting up the Ricoh Theta camera��Get started.��

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Setting up the Ricoh Theta camera��Connect your mobile to the camera.��

Turn WiFi on by going to your mobile’s wifi settings.
Look for THETA network.
Click on network and key in password.
Password should be the numbers at the bottom of the camera or the 8 digit number on the network name.�

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Tripod height should be between 1.5 - 1.8 metres.
Avoid spreading tripod legs out widely.
Stage the house as if you were going to photograph or have an open home.
Best time to shoot tours is noon for balanced light.
Use HDR for improved lighting, colour, and image quality.
Point the front of the camera towards desired starting view of room.
If you can see the camera, the camera can see you! Leave the room to take the picture.�

Using the immoviewer app��Best practices.��

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Using the immoviewer mobile application

i . Open the app on your phone and enter your email address and password

ii . Hit login

Enter your login

credentials

Hit login

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Using the immoviewer mobile application

iii. Hit new

Hit new to create a new tour

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Using the immoviewer mobile application

iv. Enter a tour name

We suggest the address of the property as the tour name

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Using the immoviewer mobile application

v. i. Set location�� ii. Select floor�� iii. Select Ricoh

Select location

Select room and floor

Ensure Ricoh is selected

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Using the immoviewer mobile application

vi. Take photo

Once the tripod and camera is set to take the photo, hit the Camera icon to take a photo

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Using the immoviewer mobile application

vii. Save Panorama or retake photo

If you are happy with the image taken, hit Save Panorama

If you are not happy with the image Retake Photo

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Using the immoviewer mobile application

viii. Add hotspot�

Tap on the screen where you would like your hotspot to be

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Using the immoviewer mobile application

ix. Add hotspot

�

If you would like to reposition your hotspot, click Cancel Hotspot

If you are happy with your hotspot, click Set Hotspot

Continue this process until all rooms are accounted for

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Using the immoviewer mobile application

x. Link hotspot to new room�

Click to set hotspot to a existing room

Click to set hotspot to new room

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Using the immoviewer mobile application

xi. Link hotspot to existing room�

You will need to set a hotspot back to the existing room, otherwise tour users will not be able to walk back out of a room. Once the hotspot is placed, click to set hotspot to existing room

You can set as many hotspots in a room as you like. Repeat the process until all rooms have been photographed and hotspots set

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Using the immoviewer mobile application

xii. Finish tour�

Once all the rooms have been photographed, and all hotspots have been set, click Finish Tour

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Using the immoviewer mobile application

xiii. Finish tour�

If you have forgotten to add rooms, click NO-ADD MORE ROOMS, otherwise click YES to complete tour

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Using the immoviewer mobile application

xiv. Upload tour�

Click on the 3 little dots and a drop down menu will appear

Click upload tour

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Using the immoviewer mobile application

xv. Upload tour�

When you receive this message, your tour has been created and uploaded online, ready to be viewed.

Status should change to “accessible online”

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eac.com.au

EAC immoviewer 360 Virtual Reality Tours & Inspections User Manual

Part 1: Setting up and creating a tour.
Part 2: Create or edit tours in portal.
Part 3: Portal and tour administration .
Part 4: Live tour walkthrough.

� �

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Create or edit tours in the web portal

Part 2

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Using the immoviewer web portal��The home screen.��

Create tour - Used to start creating tours.
Language Selection, Log out, Collapse Menu- Ensure English (AU) is selected.
Menu panel - Panel with option to list tours, view tour users, view statistics, add and view agents and configure your tours.
Tour thumbnails - Images that gives a quick preview of the tour.
Tour title - Includes the date the tour was created, the internal ID of the tour and the title of the tour.
Tour features - Includes features to edit, view statistics, share on social media, access to links, access to embed code, start live tour or delete tour.
Tour status - Toggles tour to active or inactive.

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Using the immoviewer web portal��Creating a new tour

Click on Create Tour.�
Name the tour and assign the responsible agent if necessary.

��

Put tour name here, we suggest the address

Choose responsible agent

Click on Continue when done

Note that if there are no other agents on the account the “Responsible agent” field will not appear on this page. Agents are set-up under the AGENTS options in the Menu Panel�
Restricting access to the tour makes your viewers sign up with their information before they can view the tour. Think of it as no different to a normal open home.�
Click on the continue button when done.�

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Using the immoviewer web portal��Creating a new tour

On the next screen, upload the 360 photos onto the drop boxes.
Add or Remove the floors as required.

��

Customise room name here

Delete uploaded photo here

Click on Next when done

Allows you to change the floor name, select from list where possible

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Using the immoviewer web portal��Editing a tour

Introducing the tour editor.

��

Editor Options Panel - Allows you to add a room, edit basic image information, add and edit floorplan names and images, blur areas, limit view, add an �Infopoint, add hotspots and alter viewing angle.
Viewing options - Includes fullscreen, screenshot and language selection options, measure distances and choose Australia.
Navigation Area - Includes list of rooms, images & floors on the tour. Allows you to delete and restrict access to a room
Exit - Allows you to exit the editor. Use this option rather than the back �button on your browser.

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Using the immoviewer web portal��Editing a tour

Adding a new room�
Click on Add room on the Editor’s Option Panel.�
Upload 360 photo, set room name and assign the photo to a floor.

��

Clicking on the Add room option opens a new window.

Click to upload new photo

Set room name here

Assign floor to uploaded photo

Restrict room access for leads to sign up to access room. Good for lead generation.

Set room as the first room viewers see in the tour

Click Send when done

Click to Exit

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Using the immoviewer web portal��Editing a tour

Edit basics�
Select the room to edit.�
Click on Edit basics.�
Edit room name, assign to new floor, set restrictions or set as first room for the tour.

��

Edit room name

Assign floor here

Set room as the first room viewers see in the tour

Restrict room access for leads to sign up to access room.

Good for lead generation.

Click Update when done

Click to Exit

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Using the immoviewer web portal��Editing a tour

Floorplans�
Click on Floorplans.�

��

Floorplans - Allows you to change floor names, upload a floorplan image and add hotspots on the floorplans�

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Using the immoviewer web portal��Editing a tour

Floorplans�
Editing a Floor Name.�

��

Edit floor name here

Click Update when done

Click to Exit

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Using the immoviewer web portal��Editing a tour

Floorplans�
Adding a Floorplan�

��

Drop floorplan image or click to upload a floorplan image

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Using the immoviewer web portal��Editing a tour

Floorplans�
Adding hotspots to a Floorplan�

��

Click on any area on the floorplan to add a hotspot

After selecting an area, select a room to connect the hotspot to

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Using the immoviewer web portal��Editing a tour

Blur Area�
Click on Blur Area and the blur box appears
Click to position and resize the blur box.

The blur box is good to hide things of a private or valuable nature such as photographs or artwork.

�

��

Click on Save to save the blur box or click Delete to remove

Click and drag to resize

Once the blur box has been saved, click on Pencil to make changes

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Using the immoviewer web portal��Editing a tour

Limit View�
Click on Limit View.
Click and Drag to adjust the size of viewable area.

The Limit View is good for limiting the view of the front of the property, outside images or images taken back against a wall.

�

��

Click to Exit

Click Reset to undo your changes

Click Update when finished

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Using the immoviewer web portal��Editing a tour

10. Viewing Angle�

Click on Viewing Angle

Viewing Angle allows the agent to set the viewing angle which the viewer will see when they first enter a room�

�

��

Select the pencil icon to enable the angle to be changed.

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Using the immoviewer web portal��Editing a tour� � 10. Viewing Angle

Select disk to save viewing angle�
Select rubbish bin to remove viewing angle and revert back to default viewing angle

Click to save altered viewing angle

Click to remove viewing angle and revert to default viewing angle

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Using the immoviewer web portal��Editing a tour

Add Info point�
Click on Add Info point.

�

��

Add Info point - an Info point is short for information point.�

Adding Info points helps you provide more information about the property and relay this information to viewers.

To provide a complete experience you can include video created using EAC Video Marketing solution, drone footage and still photos to show more of what the property has to offer.

Adding greetings, brochures and additional information also gives viewers an idea of what additional benefits and features of the property are.�

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Using the immoviewer web portal��Editing a tour

Add Info point�
Place the Info point in the desired position.

�

��

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Using the immoviewer web portal��Editing a tour

Add Info point�
Complete the Info point fields.�
Click Add when finished.

�

��

Type the Title here i.e. - “View Video” or “Granite Bench Tops”

Upload video,images or link to video here

Click to Exit

Type the message you would like the viewer to see

Toggle between

Youtube / Vimeo

or image / video upload

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Using the immoviewer web portal��Editing a tour

Edit Info point�
Click on the Info point you would like to Edit.

�

��

Click to Exit

Click Remove to remove the Info point

Click Update when finished

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Using the immoviewer web portal��Editing a tour

Add Hotspot�
Click on Add Hotspot.

�

��

Add Hotspot - A Hotspot or navigation point allows a viewer to move to another room.

When adding hotspots think about how the viewer would inspect the property as if they were really there.

It is important that you place a hotspot in and out of every room otherwise the viewer could become stuck in a room and not be able to get back out.

Hotspots can be customised with your own branding as part of our branding package.�

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Using the immoviewer web portal��Editing a tour

Add Hotspot

Place the Hotspot in the desired position.
Select the next room to connect the hotspot to.

It is recommended that Hotspot’s be placed at eye level. This is important for when the tour is being viewed in a virtual reality headset.

�

��

Select the room to link the hotspot to here

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Using the immoviewer web portal��Editing a tour

Edit Hotspot�
Click on the Hotspot you would like to Edit.�
Select Enter room to go into the room.�
Select Remove Hotspot to remove the hotspot.

�

��

Select Enter room to enter the room. It is suggested that you then add a Hotspot in the room you enter to allow viewers to leave the room.

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Using the immoviewer web portal��Editing a tour

Deleting and Restricting Access to a room�
Select Up Arrow to Show Rooms

Restricting access to a room will require the viewer to provide their details to enter. This is good for security and lead generation.

�

��

Click to restrict access to room

Click to Delete a room

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Using the immoviewer web portal��Editing a tour

You have now completed all the necessary steps and your tour is ready.

To finish editing the tour select Exit and Yes to return to the Home screen.

�

��

Click to Exit

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Part 1: Setting up and creating a tour.

Part 3: Portal and tour administration.

Part 4: Live tour walkthrough.

Go to

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Support and Feedback��

Email: support@eac.com.au�Call: 1300 137 161�Web: eac.com.au

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eac.com.au

EAC immoviewer 360 Virtual Reality Tours & Inspections User Manual

Part 1: Setting up and creating a tour.
Part 2: Create or edit tours in portal.
Part 3: Portal and tour administration .
Part 4: Live tour walkthrough.

� �

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Portal and tour administration

Part 3

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Using the immoviewer web portal��Adding, Editing and Assigning Agents and Property Managers

Navigate to the Home screen�
Select the Contact Information option from the Menu panel

��

The Contact Options and Add Contact Options appear.

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Using the immoviewer web portal��Editing and Removing Agents and Property Managers

Select Contact Options�
Editing an agent is similar to adding an agent

List agents shows the agents that have been setup for your agency.

��

Click to Delete an agent. This cannot be undone

Click to Edit an agent

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Using the immoviewer web portal��Adding Agents and Property Managers

Select Add Contact Option�
Complete the necessary fields and add an image.

Agents are set-up and maintained by you. These details will appear on tours, invitations and emails sent from the immoviewer system.

��

Select to receive notifications for viewers who register for tours

Click Browse to upload an image of the person

Click Submit when finished

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Using the immoviewer web portal��Change basic tour information

Navigate to the Home screen�

��

Click to open edit options and select Edit Basic Info

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Using the immoviewer web portal��Change basic tour information�

Change the tour name or the responsible agent if necessary.

��

Choose responsible agent

Click on Save when you have made the necessary changes

Click to Exit

Click on Close to return to the Home screen without making any changes

Change the name of the tour

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Using the immoviewer web portal��Copy a Tour

Navigate to the Home screen.�
Select the edit tool, then select Copy Tour.�
Once information amended,click on Save to save your changes.

��

Click on Copy when you have made the necessary changes

Click to Exit

Click on Close to return to the Home screen without making any changes

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Using the immoviewer web portal��Embedding Tours

Navigate to the Home screen.
Click on Embed Code.
Select the type of code you would like to use.

This feature allows tours to be integrated in websites. Some html knowledge is necessary to use this feature.

��

To have the tour open in a pop-up window from a website select this code

Click to Exit

Click on Close to return to the Home screen

To have the tour appear within a web page on a website select this code

Click to copy code

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Using the immoviewer web portal��Viewing Statistics

Navigate to the Home screen.

��

The Statistics Feature - This feature provides you information and insight on the number of viewers of a tour, whether they were registered or not, the time spent viewing the tour and where the viewing originated from.

There are two types of statistics:

Individual tour statistics
General statistics�

Individual tour statistics

General statistics

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Using the immoviewer web portal��Viewing Statistics

Statistics for registered users for a tour

This information is available for all registered users who have viewed the tour after providing their details.

��

Where the viewing came from

Total viewing times and tour views

Registered user details

Number of viewings

Total visiting time

Registered user contact information

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Using the immoviewer web portal��Viewing Statistics

Detailed statistics for individual registered users for a tour

This information shows the number of times the tour has been viewed and the time spent in each area during each viewing for the person.

��

Click on prospect to see detailed statistics

Shows the time spent in different rooms or areas for each viewing

Shows the dates the tour was viewed

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Using the immoviewer web portal��Viewing Statistics

Statistics for non-registered users for a tour

This information would be typically from people that have viewed the tour from the public link.

��

Where the viewing came from

Total viewing times and tour views

Viewing details

Number of viewings

Total visiting time

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Using the immoviewer web portal��Viewing Statistics

Detailed statistics for individual non-registered users for a tour

This information shows the number of times the tour has been viewed and the time spent in each area during each viewing for the person.

��

Click on viewing to see detailed statistics

Shows the time spent in different rooms or areas for each viewing

Shows the dates the tour was viewed

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Using the immoviewer web portal��Viewing Statistics

Origin of requests for a tour

This feature provides you information on where the viewing originated from.

��

Chart showing the origin of viewers

Legend for sources of viewers

The origin of viewers is a great tool for determining what marketing initiatives are working and where you should be concentrating your marketing for the best return on investment. These statistics can be shown to your clients as well when providing updates.

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Using the immoviewer web portal��Viewing Statistics

Statistics for all visits

These general statistics provide the number of non-registered viewers and registered prospects for each tour.

��

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Using the immoviewer web portal��Viewing Statistics

Origin of requests for all visits

These general statistics provide the overall source and origin of viewers for all your tours.

��

Chart showing the origin of all viewers

Legend for sources of all viewers

Like the individual origin of viewers the overall statistics is a great tool for determining what marketing initiatives are working and providing you the best return on your investment.

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Using the immoviewer web portal��Using Links

Navigate to the Home screen.�
Click on Links.

��

The Links Feature - This feature allows you to access the necessary links to the tour to use in your marketing, on your listings for your own website and real estate portals, to generate leads, get more listings and meet the needs of today’s real estate consumer.

There are four different types of links:

Private Links
Public Links
Non Branded Links
Customised Starting Links �

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Using the immoviewer web portal��Using Links

Private Link

��

Private Links are mainly used for lead generation. Private links allow you to restrict access (see Editing a tour pg 29) to certain rooms so the viewer has to provide their details in order to view them. Think of it as not different to what you would do at an open house but online. The information that is entered is saved for you to access and you can also be notified via email of the viewing.

�

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Using the immoviewer web portal��Using Links

Private Link

��

Lounge Room has been restricted

Viewer clicks to enter restricted room

Registration form appears

On completion of the form they are provided access to the tour

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Using the immoviewer web portal��Using Links

Public Link

��

Public Links are used where registration is not required and you want to provide unrestricted access to the tour.

This link could be used:

On your listings for your website and other portals.
By you when you want to send an existing client a tour.
To show/send a tour to a potential vendor or landlord to demonstrate your marketing ability.

We would suggest that you still consider using a Private link to assist in the generation of leads.

�

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Using the immoviewer web portal��Using Links

Non branded link

��

Non branded links are used where you want to remove your branding and just have the standard branding appear. The non branded link removes the logo and replaces the hotspot and tripod images with the standard EAC versions.�

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Using the immoviewer web portal��Using Links

Link with customised starting room�

Select desired area.�
Copy updated link.

��

Link with customised starting room can be used for buyers, tenants or viewers with specific requirements for a home. This feature allows you select the room that meets these requirements as the starting point for the tour.

�

Choose the area you would like the viewer to see first

The link is updated to display this area first

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Using the immoviewer web portal��Downloads

Click on the download button give you the option to create marketing material or save your tour images�

��

1 - PDF - download PDF files advertising the tour�2 - Marketing - download a JPG with your office branding that advertise the tour�3 - QRcode - create various sized QRcode’s that you can print off or send via email so � clients can view the tour�4 - Images - choose to either download 1 image or all the images from the selected tour

�

Click download and then select�what you would like to download

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Part 1: Setting up and creating a tour.

Part 2: Create or edit tours in portal.

Part 4: Live tour walkthrough.

Go to

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Support and Feedback��

Email: support@eac.com.au�Call: 1300 137 161�Web: eac.com.au

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eac.com.au

EAC immoviewer 360 Virtual Reality Tours & Inspections User Manual

Part 1: Setting up and creating a tour.
Part 2: Create or edit tours in portal.
Part 3: Portal and tour administration .
Part 4: Live tour walkthrough.

� �

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Live tour walkthrough

Part 4

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Using the immoviewer web portal��Start Live Feature

Navigate to the Home screen.�
Click on Start Live.

��

The Start Live Feature - This feature allows you to perform live virtual open homes and presentations for up to 25 participants. The live virtual inspections could take place alongside the traditional open home.

Some of the uses include:

Virtual inspections and open homes
The interested buyer or tenant is out of town or overseas.
The property is out of your normal market area or out of town.
The interested buyer or tenant cannot make it to the open home.
Performing subsequent inspections with interested parties.
Early qualification of buyers and tenants.

Click to start a virtual inspection

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Using the immoviewer web portal��Start Live Feature

The Hosts (Your) View

Floorplans
Info Points
List of Participants
Other Tours
Participants View
Show Hide Rooms
Hotspot��

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Using the immoviewer web portal��Start Live Feature

The Hosts (Your) View

Explanation of features.

��

Floorplans - Allows you and viewers to navigate through floors via a floorplan if one has been provided for the tour.�Info Points - Shows the current information points throughout the tour.�List of Participants - Allows you to invite, chat and view the participants in the virtual viewing. Here you can also send documents to the participants. Documents could include a contract or tenancy application. Also allows you to end a participants tour. �Other Tours - Allows you and viewers to access tours of other properties. If the current property is not suitable you can show them another.�Participants View - Allows you to see what the participants are looking at. Think of it as no different to watching people at a traditional open home.�Show Hide Rooms - Allows you and viewers to navigate quickly to the rooms and areas. Displays all the room on the selected floor.�Hotspot - A navigation point allows you and participants to move to another room.�

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Using the immoviewer web portal��Start Live Feature

Click on Floorplan.

Clicking on the hotspots within the floor plan will take you to that room.

��

Click on floorplan icon to bring up the floor plan

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Using the immoviewer web portal��Start Live Feature

Click on Info Points.

��

Click on info points to bring up the various information points that are listed throughout the tour

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Using the immoviewer web portal��Start Live Feature

Inviting Participants via email

Click on List of Participants icon
Click Invite button
Enter details and click Invite Participant

��

Click on speech bubble to invite, �list or chat to current participants

Email successfully sent

Click Invite, fill out details and then click Invite Participant

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Using the immoviewer web portal��Start Live Feature

Inviting Participants

Email Invitation

The participant will receive an email invite to the virtual showing.

�It is important that you enter all the necessary information when adding an agent so it appears on the emails sent by the solution.

��

To join the showing the participant just needs to click here

This can be your branding

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Using the immoviewer web portal��Start Live Feature

Inviting Participants via the session link

Make note of the Session number
Copy the session link
Paste it to the medium you want to use to invite the participant(s)

��

Session ID

Copy and Paste the session link to email, social media, SMS or Messaging app.

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Using the immoviewer web portal��Start Live Feature

Inviting Participants via the session link

The participant will receive the link to the virtual inspection and needs fill in the necessary to join the virtual showing.

�

��

Once the necessary information has been entered the participant just has to click here

The Session number needs to be entered here

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Using the immoviewer web portal��Start Live Feature

The Participant (Viewer) View

This is the first screen that the participants see after clicking on the link in the email or Session link you provided.

�

��

From your tablet, iPad or desktop you can now take the viewers on a virtual inspection of the property from anywhere in the world on their smartphone, tablet, iPad or desktop computer as if you were at the actual property with them.

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Using the immoviewer web portal��Start Live Feature

Click the lock icon to allow the participant to walk around freely in the tour

�

If the lock is unlocked, it means the participant can walk around the tour on their own.

�

��

Letting the viewer walk around on their own

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Using the immoviewer web portal��Start Live Feature

Click on Other Tours.

��

Click on the last icon to bring up other tours that you wish to show current viewers. All current viewers will automatically be transferred to new tour

Click start to being new tour

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Using the immoviewer web portal��Start Live Feature

The Hosts (Your) View

Ending the virtual inspection for a participant

�

��

Click on the 3 dots and a drop down menu will appear

Yes to remove the viewer

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Using the immoviewer web portal��Start Live Feature

The Hosts (Your) View

Ending the virtual inspection for all participants

�

��

Exit the online viewing for all viewers

To enable current logged in viewers to view the tour offline, select Yes Send Offline Viewing

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Using the immoviewer web portal��Start Live Feature

Offline Viewing

Email Invitation

If you selected Yes to send an Offline Viewing the participant will receive an email invite to view the property on their own.

�An viewings can be tracked in the statistics for the tour.

��

To access the offline viewing the participant just needs to click here

This can be your branding

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Using the immoviewer web portal��Sharing Tours

Navigate to the Home screen.�
Click on Share.

��

The Share Feature - This feature allows you to share your tour to generate traffic, interest and leads.

The options include:

Email
Facebook - One room
Facebook - Whole Tour
Google Plus
Twitter

Click to Share your tour

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Using the immoviewer web portal��Editing Tours

Navigate to the Home screen.�
Click on Edit.

��

Editing a tour will allow you to fine tune your tour. This may include the following:

Add and Remove Hotspots
Add and Remove Rooms
Add and Remove Info points
Alter Viewing Angles

Click to Edit your tour

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Using the immoviewer web portal��Deleting Tours

Navigate to the Home screen.�
Click on Delete.

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Click to Delete your tour

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Using the immoviewer web portal��Making a Tour In-active

Navigate to the Home screen.

Once the property has sold set the tour to in-active.

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Our subscriptions are based on the number of active tours that you have in any given month. Once the property has sold it can be made inactive and it will not count against this number.

To make a tour in-active set to No

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Using the immoviewer web portal��Tour Users

Navigate to the Home screen.
Select Tour Visitors

Tour Visitors are people who have registered and viewed a tour. When inviting participants to a virtual inspection put as much detail as possible so it appears here.

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Contact Details of prospects

Tours they have viewed and have access to

Click on a tour to Re-send email or Deny access to tour