1

15 April 2026

Standing Committee on Continuous Improvement (SCCI)

Meeting #4 in 2026

Agenda

01

02

03

04

05

Welcome and SOI Updates

Recap of Meeting #1: Key Outcomes and Action Items

Review of SCCI Comments for Indicators

Next Steps

AOB

Agenda Item #1

Welcome and

SOI Updates

Agenda Item #2

Recap of Meeting #1

​

– Key Outcomes and Action Items

Key Outcomes from SCCI Meeting #1 in 2026

• SCCI agreed with the proposed approach and overall methodology used for the Indicators under Principle 1.
• SCCI Meetings will be cancelled for 1 April and 8 April; to resume on 15 April 2026, if deemed necessary.

Key Outcomes and Action Items

Action Items from SCCI Meeting #1 in 2026

• Leadership Team/Staff to finalize the draft Indicators and circulate the full set with the SCCI by Wednesday, 1 April 2026. [COMPLETE]
• Meetings on 1 April and 8 April to be cancelled. [COMPLETE]
• SCCI to review the full set of Indicators and provide comments. [COMPLETE]

5

SCCI

Meeting #1 in 2026

Review of SCCI Comments for Indicators

​

Agenda Item #3

FYI: CIP Framework - Phase 1 (Assessment)

• Assemble a CIP dedicated WG
• Develop a dedicated CIP wiki

Preparation

Planning and Executing

Suggested Milestone

Develop Criteria and Indicators

What we have done so far and what more do we need to do?

• 3-5 Criteria per Principle
• 3-5 Indicators per Criteria
• SG/Cs to confirm

• Develop Assessment Plan to identify data
• Collect data and identify gaps/priority
• Develop Implementation Plan

• Publish Criteria and Indicators along with Improvement Plans on CIP wiki.

2026 END

7

SCCI

Meeting #1 in 2026

Level Setting on CIP Assessment Framework Development

CIP Assessment Framework Doc.

SCCI to review Indicators, NOT Criteria, at present – may revisit Criteria once Indicators are stable

As agreed: Indicators include a mixture of process / procedure / governance based lists and quantifiable

The expectation is not for Indicators to score 10/10 – the GNSO should have areas to improve

Data may not be easy to collect – carefully consider the feasibility and usability of the data before integrating into Indicator

The collection of data will eventually help the GNSO determine areas of the greatest need for improvement.

8

SCCI

Meeting #1 in 2026

SCCI Comments on Indicators - by Theme

CIP Assessment Framework Doc.

“Time period and/or frequency – to be added and/or to be more precise (e.g., regularly)”

“Objections to certain statement Indicators (existing processes) – to be revised into a more measurable Indicator”

“Bar too low – the minimum and/or baseline is too low to actually assess the effectiveness of GNSO – e.g., at least one --> one or more”

“GNSO Council and GNSO as a whole distinction – to be properly positioned. (e.g., Principle 3)”

“Repetition of Indicators”

9

SCCI

Meeting #1 in 2026

SCCI Comments on Indicators - Miscellaneous

​

CIP Assessment Framework Doc.

P1-C2-I2 on GPI:

“To assess the quality of the analysis rather than the existence of a dedicated section.”

P2-C6-I2&I3:

“How to measure the implementability related to external factors – e.g., Board pending/non-adopted/un-adopted recs.?”

P4-C7-I1:

“The need for “where appropriate” – Is there a scenario where GNSO would disagree with any of the recs. from GNSO review?”

P4-C8-I1:

“Too many variables in 1 Indicator – assess, prioritize, and implement – consider structured processes”

10

SCCI

Meeting #1 in 2026

FYI: CIP Framework Guidelines

Framework Doc.

Indicators

• Properly developed indicators are crucial as they provide the data needed to confirm a criterion is fulfilled:
• Process Indicators (Information on scope and quality)
• Performance Indicators (Effectiveness and progress)

​

• SMART Indicators should be:
• Specific: narrowly defined and focused
• Measurable: establish the data that will be used; where relevant, quantifiable
• Achievable: realistic and feasible
• Relevant: meaningful and clear relationship to the criteria
• Time-bound: linked timeframe to track progress
• Stakeholder expectations: stakeholder feedback

11

SCCI

Meeting #1 in 2026

FYI: CIP Framework Guidelines

Additional Guidelines from Staff Supporting CIP Efforts

Each SO/AC has flexibility to determine the Criteria and Indicators and design how they best suit each SO/AC

​

Don’t try and force quantitative indicators where it does not make sense to the SO/AC or specific Criteria

• A combination of qualitative statement-based (e.g., existing processes) and quantitative indicators can collectively demonstrate meeting Criteria
• To the extent possible, be mindful of SMART Indicators

​

The Assessment Framework should be as meaningful as possible

• Only select Indicators that are meaningful and useful to assess the GNSO and its effectiveness; preferably 3-5
• Repetitive Indicators and/or re-use of data is acceptable
• Be mindful of data collection

12

SCCI

Meeting #1 in 2026

FYI: CIP Framework Development Considerations

Approach: What are the things to consider?

Developing Indicators per the CIP Framework Guidelines?

• Do all Indicators need to be measurable and quantifiable?
• Can GNSO assess its effectiveness relying on institutional procedures, processes, and practices already in place, leading to a statement-based “yes/no” Indicator?

GNSO Council vs. GNSO as a Supporting Organization

• Where and how do we make the distinction?
• We may determine that Criteria need to be adjusted based on identification of Indicators

13

SCCI

Meeting #1 in 2026

Next Steps

Agenda Item #4

Next Steps

Next Meeting: 22 April 2026

Checklist

15

SCCI

Meeting #1 in 2026

Project Plan for CIP – Next Milestone

CIP - Phase 1

(Assessment and Prioritization)

Complete

Draft Indicators

SCCI-SG/C Confirmation

Develop

Assessment Plan

Collect Data and Identify Gaps

Identify Improvement Activities

Develop Implementation Plan

END

2026

END 2027

July 2028

CIP - Phase 2

(Improvements)

Apr. END 2026

June 2026

Jul.2026

Oct.2026

Nov.2026

CIP - Phase 3

(Reporting)

Dec.2026

16

SCCI

Meeting #1 in 2026

FYI: Work Plan for 2026

Continuous Improvement Program (CIP) Framework

Phase 1

Phase 2

Phase 3

• Assessment and Prioritization Phase
• Conduct necessary data collection to identify areas that need improvement
• Analyze the input and identify priority improvement work to be carried out by GNSO

• Improvement Phase
• Carry out prioritized improvement work.

• Reporting Phase
• Analyze the results achieved through improvement work
• Report progress and results achieved during the CIP assessment cycle
• Prepare to carry out the next assessment cycle.

3-year Timeframe: Goal is to publish report by July 2028

17

SCCI

Meeting #1 in 2026

AOB

Agenda Item #5

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