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Onboarding

Guide

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Pre-Registration: Single Agent

Pre-Registration: Teams

Registration: First Steps

Getting Ready to Apply

Completing Your Application

License Verification

License Transfer

REALTOR/MLS Affiliation

Other Services

Active Agent Status

You’re Active, Now what?

Onboarding Guide

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Pre-Registration: Single Agent

Have Questions?

Visit with Staff in Onboarding and Agent Support

  • Lobby Hours in eXp World 7 days a week
    • Monday through Friday 5am-8pm PST / 8am-11pm EST
    • Saturday and Sunday 5am to 5pm PST / 8am-8pm EST
  • Call: 833-303-0610, press 1 for Pre-Onboarding Assistance
  • Email: AgentOnboarding@exprealty.net

State Specific Questions?

Check-out our State Joining Guides

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Pre-Registration: Teams & Brokerages

Before Registering with eXp Realty

  • General Questions

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  • State Specific Questions
    • Check-out our State Joining Guides
    • Contact the Broker Team for questions about team names, marketing, branch offices, sales, or business questions
    • Email StateAbbreviation.Broker@exprealty.net
    • Visit them in eXp World - GO TO menu in the upper left �→ Broker State Rooms from the drop down

→ Choose your state from the map.

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Registration: First Step Towards Onboarding

Let us know that you’re interested in joining eXp Realty

  • Register at join.exprealty.com
  • We will set you up with a Guest Pass

Confirm your Guest Pass to our Join Application dashboard

  • eXp Realty Tech Services will email your Guest Account credentials with instructions on how to set up your Guest Account. You will receive an email with the subject line: Welcome from eXp Realty Let’s get started
  • You will normally receive this email within 30 minutes. If you do not, please contact:
    • Email - agentonboarding@exprealty.net
    • Call - 833-303-0610, press 2 for Join Application questions
    • Chat - in the bottom right hand corner of the JoinApp website

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Getting ready to apply

Before proceeding with your application, be mindful of the following:

  • Be ready to name your sponsor (if you have one), this is an irrevocable decision. Questions? Here’s a short video on sponsorship at eXp Realty. �If you are joining as part of an existing agent team or brokerage, remember to indicate when applying.
  • If you are joining with a new to eXp Realty team or brokerage, make sure you have connected with your Team Integrations Specialist prior to starting your application.
  • If you need, or think you need, a Letter of Intent for joining, review the instructions here before starting your application.

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Completing your application

Be prepared with the following:

  • Real Estate license number if you have one already
  • Preferred method of commission disbursement (personal or business as allowed in your state)
  • Direct Deposit information
  • Payment authorization for the set-up fee (charged once you’ve been converted to active within eXp Realty)
  • Which REALTOR Association and Multiple Listing Service you wish to be affiliated with.
    • Have you gotten their new agent or transfer packet?
    • Do you know the costs associated with joining these organizations?
    • Are you prepared to affiliate once your license has been transferred with the state?

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License Verification & ICA Review by eXp Realty Staff

Depending on the time & day, this typically takes a few hours to complete

  • Currently our Regional Teams review applications and ICAs by time zone 8am - 5pm Monday-Friday.
  • Please note, if revisions are needed, you will be notified via email first, phone or text.
  • Once your ICA is fully executed, you will receive a confirmation text message.
    • To download your ICA, you can log into your JoinApp Dashboard using the guest credentials from your welcome email (Subject: Welcome to eXp Realty Let’s get started)

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License Transfer & REALTOR/MLS affiliation by your State Broker Team

The process and timing of license transfer or activation varies by state, and some may have additional steps you must perform as well.

  • If you are in NY, TN & DE you must speak with the broker team to continue with License Activation/Transfer per state regulations. Please be proactive in reaching out to the Broker Teams.
  • If you have not received notification your license was transferred and have not heard from the Broker Team within 24 business hours, please contact the team:
    • Email StateAbbreviation.onboarding@exprealty.net
    • eXp World: Go To Menu -> Broker State Floor -> State

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Why you need to be REALTOR/MLS affiliated

REALTOR Associations require licensees affiliated with a REALTOR Firm to become REALTORS themselves.

  • eXp Realty is a REALTOR Firm. Within days of joining eXp, all agents must affiliate themselves with a REALTOR Board and an MLS.
  • eXp Realty does not control the costs or process associated with joining these organizations.
  • Licensees should be proactive in investigating the costs and process prior to joining eXp Realty.
  • eXp Realty is not affiliated with a forms provider. Many associations provide the Sales Contracts & Forms, but each state is unique.
  • Please confirm with the State Broker Team or check the State Joining Guide for state specific instructions.

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Other REALTOR/MLS Services

If payment or documentation for other ancillary services (i.e., Showingtime or eKey) are required:

  • Make sure you deliver the documents to the Broker Team
  • Are ready to pay for the services
  • Are ready to get the signed documents to the Association/MLS so they can complete the affiliations and subscriptions.

Have questions?

  • Email StateAbbreviation.onboarding@exprealty.net
  • Visit them in the World from the GO TO menu in the upper left corner �→ Broker State Rooms from the drop down

→ Choose your state from the map.

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Getting to Active Agent Status at eXp Realty

Access your official Agent Passport account

  • Look for your welcome email (Subject Line: Welcome to eXp Realty)
  • Your Passport Account allows you to access many of the eXp Realty tools you will use with just one password.
      • eXp Enterprise & My eXp - what and why
      • Marketing Center
      • Workplace & Workplace Chat (by Meta)
      • eXp World access as an eXp Agent (The color of your name will change from green to blue.)

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Now that you’re active with eXp Realty

Skyslope

  • Skyslope is eXp Realty’s paperless transaction management tool. You will receive an email (Subject: Welcome to Skyslope).

Business Cards

  • Redeem your New Agent Welcome Kit in your Okta Passport
  • Pro Tip: If you would like your website or phone number on your cards, please make sure to set them up before you create your business cards.

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