IMAGI EDU & LOVABLE
TROUBLESHOOTING GUIDE
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STARTING JULY 17
© 2026 imagi Education Inc. All rights reserved.
© 2026 imagi Education Inc. All rights reserved.
PREVIOUS LOVABLE TROUBLESHOOTING
(BEFORE JULY 17)
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TRANSFERING
PROJECTS
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Why should I transfer a project
How to do it step by step
Who do I contact if help needed?
Email support@imagilabs.com and we will help you save your work or get set up with the new integration.
© 2026 imagi Education Inc. All rights reserved.
Step 1
Log in to Lovable account with the old credentials
With the username and password you created and used before
Step 2
Open the project you want to keep
Do it one by one if you have several
Step 3
Share project to personal Lovable account
Invite your personal or a parent’s Lovable account to the project
© 2026 imagi Education Inc. All rights reserved.
© 2026 imagi Education Inc. All rights reserved.
Step 4
Transfer ownership of Workspace
Go to Workspace and invite member
Step 5
Grant Owner role to the added account
Add the invited account as owner by changing their role from editor to Owner
Step 6
Confirm from the personal account
Log into your personal Lovable account, where extra workspace with the project is shown
© 2026 imagi Education Inc. All rights reserved.
© 2026 imagi Education Inc. All rights reserved.
COLLABORATION AND
PROJECT SHARING
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How can two students work on the same Lovable project?
Student 1
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Student 2
How can two students work on the same Lovable project?
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How can two students work on the same Lovable project?
Student 1
Both students can now edit�After approval, both students can work on the same project at the same time using their own accounts and credits.
© 2026 imagi Education Inc. All rights reserved.
Using a Partner’s Credits by Transferring the Project to Their Workspace
When to use this
If Student 1 has run out of credits and needs to continue working using Student 2’s credits.
Student 2
Invite Student 1 to their workspace
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Student 1
Continue working
The project now lives in Student 2’s workspace. All new prompts use Student 2’s credits.
Using a Partner’s Credits by Transferring the Project to Their Workspace
© 2026 imagi Education Inc. All rights reserved.
REMIXING
PROJECT
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Teacher
- Enter Student’s Lovable email:hourofai+[username]@imagilabs.com
�
How teachers can publish projects and invite students to remix them
Student �1. Accept the workspace invite�- Student receives a notification in Lovable.�- Student clicks the notification and accepts the workspace invitation.
2. Remixes the project�- Student - opens the project.�- Click the project name on the top-left.�- Click on remix this project�- Rename & continue working
�
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FIXING
LOGIN ISSUES
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Student 2
How can two students work on the same Lovable project?
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If Students Cannot Log In
Please check the following:
(Students should not use the standard Lovable login on https://lovable.dev/, which requires an email address.)
(Please note! Username and password are case sensitive!)
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If Credentials Still Don’t Work (1/2)
You can generate new credentials in imagi Edu by following these steps:
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If Credentials Still Don’t Work (2/2)
If you reach the reset limit, imagi Edu will show an error with a built-in email prompt. Use it to contact support for account assistance.
(Please note! Requesting new credentials generates a new set of credentials (entirely new account), if a student wants to access the previous account, please reach out to support@imagilabs.com
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NETWORK
ISSUES
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Domain Blocking
If students or teachers cannot load pages, the school network may be blocking domains.
Ask IT to whitelist:
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NEED MORE HELP?
Check FAQs
© 2026 imagi Education Inc. All rights reserved.