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IMAGI EDU & LOVABLE

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TROUBLESHOOTING GUIDE

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STARTING JULY 17

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PREVIOUS LOVABLE TROUBLESHOOTING

(BEFORE JULY 17)

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TRANSFERING

PROJECTS

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Why should I transfer a project

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  1. To keep a project you care about without losing it due to the platform integration
  2. Projects created with the previous version will not move over automatically.
  3. Transfer it to a personal or parent Lovable account gives you editable copy after the switch.

How to do it step by step

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  • To keep a project you care about without losing it due to the platform integration
  • Projects created with the previous version will not move over automatically.
  • Transfer it to a personal or parent Lovable account gives you editable copy after the switch.

Who do I contact if help needed?

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Email support@imagilabs.com and we will help you save your work or get set up with the new integration.

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Step 1

Log in to Lovable account with the old credentials

With the username and password you created and used before

Step 2

Open the project you want to keep

Do it one by one if you have several

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Step 3

Share project to personal Lovable account

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Invite your personal or a parent’s Lovable account to the project

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© 2026 imagi Education Inc. All rights reserved.

© 2026 imagi Education Inc. All rights reserved.

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Step 4

Transfer ownership of Workspace

Go to Workspace and invite member

Step 5

Grant Owner role to the added account

Add the invited account as owner by changing their role from editor to Owner

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Step 6

Confirm from the personal account

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Log into your personal Lovable account, where extra workspace with the project is shown

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© 2026 imagi Education Inc. All rights reserved.

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COLLABORATION AND

PROJECT SHARING

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How can two students work on the same Lovable project?

Student 1

  1. Open the project�Student 1 opens their project in Lovable.�
  2. Copy the project URL�Student 1 copies the full URL from the browser address bar.�
  3. Send the link to Student 2�Student 1 shares the link with their partner through chat, email, or LMS.

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Student 2

  • Request edit access
  • Student 2 opens the link while logged into their own Lovable account.
  • A prompt appears asking to request access.
  • Student 2 selects Request access and selects Editor.

How can two students work on the same Lovable project?

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How can two students work on the same Lovable project?

Student 1

  • Approve the request
  • Student 1 receives a notification in Lovable.
  • Student 1 clicks the notification and accepts the edit request.

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Both students can now edit�After approval, both students can work on the same project at the same time using their own accounts and credits.

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Using a Partner’s Credits by Transferring the Project to Their Workspace

When to use this

If Student 1 has run out of credits and needs to continue working using Student 2’s credits.

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Student 2

Invite Student 1 to their workspace

  • Student 2 clicks their avatar.
  • Go to Settings → People.
  • Click Invite members.
  • Enter Student 1’s Lovable email:
  • hourofai+[username]@imagilabs.com

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Student 1

  1. Accept the workspace invite
  2. Student 1 receives a notification in Lovable.
  3. Student 1 clicks the notification and accepts the workspace invitation.
  4. Transfers the project
  5. Student 1 opens the project.
  6. Go to Project Settings.
  7. Scroll to Transfer project.
  8. Select Student 2’s workspace.
  9. Click Confirm transfer.

Continue working

The project now lives in Student 2’s workspace. All new prompts use Student 2’s credits.

Using a Partner’s Credits by Transferring the Project to Their Workspace

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REMIXING

PROJECT

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Teacher

  • Shares a published project and invites students to remix the project�- Teacher publishes their project�- Go to the top right of the → dashboard.�- Click publish, once the project is published.�- Click share and

- Enter Student’s Lovable email:hourofai+[username]@imagilabs.com

�

How teachers can publish projects and invite students to remix them

Student �1. Accept the workspace invite�- Student receives a notification in Lovable.�- Student clicks the notification and accepts the workspace invitation.

2. Remixes the project�- Student - opens the project.�- Click the project name on the top-left.�- Click on remix this project�- Rename & continue working

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�

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FIXING

LOGIN ISSUES

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Student 2

  • Request edit access
  • Student 2 opens the link while logged into their own Lovable account.
  • A prompt appears asking to request access.
  • Student 2 selects Request access and selects Editor.

How can two students work on the same Lovable project?

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If Students Cannot Log In

Please check the following:

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  1. They are using one of the approved login links
  2. https://lovable.dev/login/temp?event=hourofai&host=imagilabs.com
  3. https://lovable.dev/login/temp

(Students should not use the standard Lovable login on https://lovable.dev/, which requires an email address.)

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  • They selected the correct Hour of AI (imagi) event (if accessing through short link)

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  • Username + password they entered are exactly as shown

(Please note! Username and password are case sensitive!)

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If Credentials Still Don’t Work (1/2)

You can generate new credentials in imagi Edu by following these steps:

  1. Select the student by clicking on their name.
  2. Click “Request New Credentials”.

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If Credentials Still Don’t Work (2/2)

If you reach the reset limit, imagi Edu will show an error with a built-in email prompt. Use it to contact support for account assistance.

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(Please note! Requesting new credentials generates a new set of credentials (entirely new account), if a student wants to access the previous account, please reach out to support@imagilabs.com

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NETWORK

ISSUES

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Domain Blocking

If students or teachers cannot load pages, the school network may be blocking domains.

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Ask IT to whitelist:

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NEED MORE HELP?

Email

Check FAQs

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