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Leveraging Site Search Logs to Identify Missing Content on Enterprise Webpages

Harsh Jhamtani1, Rishiraj Saha Roy2, Niyati Chhaya3, and Eric Nyberg1

1Language Technology Institute, Carnegie Mellon University, USA

2Max Planck Institute for Informatics, Saarland Informatics Campus, Germany

3Big Data Experience Lab, Adobe Research India

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Let me use site search to find the student discount!

This link to the webpage read student discounts, but there are is no mention of student discounts on this page!

Site visitor

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How can I manage exact content placement on ten thousand webpages?!?

Why was information on student discounts not present ?

Website administrator

User experience manager at enterprise

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Why not use our system to leverage site search logs to find out what content is missing on which pages? My system can also provide suggestions on how to rectify such issues!!

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Leveraging Site Search Logs to Identify Missing Content on Enterprise Webpages

Harsh Jhamtani, Rishiraj Saha Roy, Niyati Chhaya, Eric Nyberg

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Poster no. 7