1 of 4

Fixing Your Wired Ethernet Connection in Windows 11

A step-by-step guide to diagnosing and resolving wired network issues — from quick physical checks to deeper system fixes.

WINDOWS 11

NETWORK TROUBLESHOOTING

2 of 4

Troubleshooting Quick Reference

Work through these steps in order — most issues are resolved by step 3.

🔌 Physical

Check cables, restart router/modem, restart PC

🔧 Diagnose

Run Network Troubleshooter, toggle Ethernet adapter

♻️ Reset

Network reset via Settings → Advanced network settings

🖥️ Drivers

Update or reinstall Ethernet driver in Device Manager

3 of 4

Perform a Full Network Reset

If individual fixes aren't working, a network reset reinstalls all network adapters and restores networking components to their default configuration.

Warning: This will remove and reinstall all network adapters. You may need to re-enter Wi-Fi passwords afterward.

Settings

Network & internet

Advanced

Advanced network settings

Reset

Network reset → Reset now

Restart

Reboot your PC when prompted

4 of 4

  • Always monitor both internet connections Working.
  • Quickly raise complaints and ensure proper tracking.
  • SLA Should imposed if internet not working.

​