Check-in round

What has your attention as we enter this session?



Everyone and everything is connected.

Responsive Organizations are designed to thrive in less predictable environments by balancing the following tensions:

More Predictable <-> Less Predictable

Profit <-> Purpose
Hierarchies <-> Networks
Controlling <-> Empowering
Planning <-> Experimentation
Privacy <-> Transparency


This Workshop & materials:

Everyone needs a boss. Executives should have offices. Budgets should be done annually. Leaders decide the strategy. Designers should sit with designers. Conference rooms have a table and chairs. Hourly workers should punch a time clock. People need incentives.

“We are running the organizational equivalent of MS-DOS, but it’s 2017.”



Systems Thinking & Complexity

Structure & Space

  • What is the role of structure in an organization?
  • What is the role of physical space and location?
  • What is good structure?
  • What is good space?
  • What is the current organizational structure?
  • How does the structure learn or change over time?
  • How does the space learn or change over time?

Authority & Decisions

  • What is authority?
  • What constitutes a decision?
  • How should authority be distributed?
  • How many kinds of decisions exist?
  • How should different kinds of decisions be made?
  • What decision rights do all members have?
  • What is the mechanism for changing the authority structure or decision process?

Information & Communication

  • What is the role of information?
  • What is the role of communication?
  • How should information flow through an organization?
  • What information is public?
  • What information is private? Why?
  • How should members communicate?
  • What tools or systems support this?
  • What communication styles are helpful and effective?

Policy & Governance

  • How is the organization directed and controlled?
  • What is the role of policy in the organization?
  • How is policy created, documented, and changed?
  • How can we be sure that the organization is achieving its purpose and serving its stakeholders?

Purpose & Values

  • What is the role of purpose in an organization?
  • What is the role of values?
  • What is a good purpose?
  • What are good values?
  • What is the organization’s purpose?
  • What are its values?
  • Should they ever change?
  • What is the mechanism for changing them?

Meetings, Rhythm & Coordination

  • What is the purpose of meetings?
  • What is a good meeting?
  • What types of meetings does the organization require?
  • What is the ops rhythm?
  • How do teams that need to collaborate coordinate their activities?
  • How is the work paced?
  • How often do you deliver, share, retrospect, strategize, and govern?

Strategy & Innovation

  • What is strategy?
  • What is the role of strategy in the organization?
  • How is it developed?
  • How is it communicated?
  • How is it refreshed?
  • What is innovation?
  • Where, when, and how does innovation happen?
  • Who is involved?
  • How does the organization balance the short-term and the long-term?
  • How does it manage its portfolio of ideas, prototypes, products, and services?

Resource Allocation, Targets & Forecasts

  • What is good resource allocation? Does it involve a budget?
  • How and when are resources deployed?
  • Are resources deployed annually or dynamically?
  • What is the role of targets and forecasts?
  • What is the organization’s target/goal setting process (if any)?
  • What is the forecasting process (if any)?
  • How does strategy influence budgets and resource allocation?
  • How does performance?

People, Development & Motivation

  • What is the role of people in the organization?
  • How should people be treated?
  • What motivates people?
  • What is community?
  • What skills does the organization need?
  • How should people be compensated?
  • How should they receive feedback?
  • How do people develop and grow?
  • How should the organization recruit and hire?
  • How should it fire?
  • How should career paths work?

The Absurdistan
Ministry of Education

The Case Organization is based on your real-life experiences on the Finnish Government



Kutsumme luomaan ja edistämään toimintatapoja, joiden avulla organisaatiot voivat kehittää responsiivisuuttaan muutoksille, ihmisille, tulevaisuuksille ja verkosto-organisoitumiselle.




Feed Forward

Learn & Do Network

Closing round

ResponsiveOrg Finland Meetup #2 | - Google Slides