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D1.2 - Train the Trainers Program

Leading partner - iSHARE Foundation

Contributing partners - FIWARE and FundingBox

i4Trust Website

i4Trust Community

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Project full title

Incubator of Trusted B2B Data Sharing ecosystems of collaborating SMEs linked to Digital Innovation Hubs

Contract No.

951975

Strategic Objective

DT-ICT-05-2020 - Big Data Innovation Hubs - subtopic 2

Project Document Number

i4Trust-WP1-D.1.2

Project Document Date

04.02.2021

Deliverable Type and Security

R - CO

This project has received funding from the European Union’s Horizon 2020�research and innovation program under Grant Agreement No 951975

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Program Overview

Introduction
About the program
Session 1

Introduction to i4Trust
Introduction to i4Trust Data Spaces

Session 2

NGSI-LD primer
Smart Data Models

Session 3

i4Trust Identity and Access Management (IAM)
i4Trust Marketplace Services

Session 4

Bringing the pieces together
Detailed review of a reference example

Session 5

Open Q&A - Technical
Open Q&A - Business

Session 6

NGSI-LD: Advanced operations

Session 7

Ecosystem Building
Onboarding (The role of DIHs)

Session 8

Connecting to legacy systems, IoT, ...

Session 9

Creating Data Processing Services

Session 10

Multi Tier support system

Feedback Survey

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Introduction

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i4Trust Mission, Vision, Values

Data-driven innovation has become a key driver of growth and jobs that can significantly boost business competitiveness in the global market. We need a Global Digital Single Market where data can flow globally and across sectors. Where data can be exchanged effectively and the rules for access and use of data are fair, practical, and clear, and privacy and data protection, as well as competition law, are fully respected. Enabling this data sharing among industries is a precondition for the sustainable development of a Data Economy for the benefit of all and not just a few players.

There is no doubt that digital transformation offers new business opportunities for SMEs, however, there are still significant barriers that limit their ability to share data and capture the real potential for innovation. If we want organizations, especially SMEs, to benefit from the thriving data economy, we need frameworks that boost their data sharing capabilities, allowing them to benefit from new cross-domain data value chains, creating smart solutions, scaling up their businesses, and gaining a better market position. We are talking about a sustainable ecosystem that provides the tools (based on standards for data interoperability, data sovereignty and trust, and data value creation), the knowledge and the support for organisations/SMEs to transform the market by sharing data in a trusted and effective way, breaking information silos.

There is also the need for DIHs to find synergies and collaborate to find common mechanisms that could help their organizations to really scale-up their businesses, contributing to the creation of smart cross domain and cross border solutions and come up with new business models fitted to solve most of the issues that are holding the EU back from realising its potential in the data economy.

This is what the i4Trust Community is all about: providing the right tools, education, coaching, and initial funding for the creation of Data Spaces, enabling an effective and trustworthy data sharing process.

Our vision, mission and values can be summarised as follows:

Vision - The long-term goals we strive for:

A sustainable ecosystem and vibrant Community around Data Spaces for effective and trusted data sharing.

Mission - How we will achieve our vision:

Boosting the development of innovative services related to new data value chains in multiple sectors

Values - How we want to behave and act - Our essence as a community:

i4Trust main values (our DNA) are related to openness because of the nature of the technologies (open source and standard based) laying down the foundation of i4Trust Data Spaces. Connected at the same time with a truly open innovation approach promoting collaboration between different actors sharing knowledge and resources. The standard data models proposed by i4Trust; the concept of smart applications that speak the same language; the common mechanisms for Identification, Authentication and Authorization supporting real data sovereignty and trust; the data marketplace & publication services together with the alignment with the CEF building blocks makes possible for i4Trust to build this environment of collaboration and open innovation where a sustainable community can grow.

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i4Trust Strategy: delivering a solid framework for data spaces

Laying down the foundation for creation of Data Spaces using mature open source standard-based technologies and legal frameworks
Enabling effective data exchange between “smart applications” using interoperable identities and using the same language:

Digital twin data API (NGSI-LD)
Common data models

Data Sovereignty and Trust: Identification and Access Management (IAM) at organization and end user levels
Data Marketplace & Publication Services aligned with TM Forum & DCAT-AP recommendations
Alignment with CEF Building Blocks

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Going beyond the technology:

a vibrant Community

i4Trust Strategy: building a vibrant community

Community Platform Community Mgmt

32 BuE – 150+ SMEs

(Bottom-up Experiments)

Future experiments

Market solutions

Training�Technical Support

Digital Innovation Hubs �(DIHs)

Community

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i4Trust Benefits

TRUSTWORTHINESS

Thanks to the unified framework for identification and the robust legal frameworks that i4Trust brings, you can trust the participants you exchange data with.

SOVEREIGNTY

i4Trust brings the means for enforcing the data access and usage policies you want to define, bringing you the power to be the sovereign of your data.

EFFECTIVENESS

Designed for the exchange of data among Smart Solutions, i4Trust brings a standard data exchange API and data models guaranteeing you to effectively share data

OPENNESS

i4Trust is open, based on open-standard and implemented as Open Source, allowing you to avoid vendor lock-in, thus protecting your investment and reducing costs.

CROSS-DOMAIN

i4Trust unleashes the potential of data sharing among different participants in multiple domains, allowing you to define cross-domain data value chains.

INNOVATION

By combining tools enabling multi-side markets and the ability to monetize data, i4Trust will bring you the opportunity to create innovative business models.

GROWTH

i4trust Community is formed by experts engaged in a process of collective learning and human endeavor to scale your business and gain stronger position in the market.

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About the Program

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Train the Trainers Program will create i4Trust Facilitators who are key to the success of the i4Trust program

This Train the Trainers Program is targeted to train LEBDs and Ambassadors from DIHs on i4Trust and will result into multi tier support system as shown on right
The training will cover i4Trust Building Blocks (based on FIWARE technologies and iSHARE) in detail as well as how an ideal i4Trust project looks like
The training will elaborate on the expected role of DIHs, including their involvement in multi-tier support
After the training, DIHs are eligible to become iSHARE Implementation Partners and LEBDs can become FIWARE Certified Experts. DIHs can also become FIWARE iHubs.

Tier 1

Tier 2

Tier 3

i4Trust Experts

LEBDs & Ambassadors

Helpdesk Experts

i4Trust Facilitators

DIHs

Resolution of questions within the i4Trust Community will be handled following a multi-tier support where DIHs will primarily play the role of Tier 1 and Tier 2:

Tier 0 - Self-help and user-retrieved information. Users (SMEs) retrieve support information from i4Trust Community Portal and use the official help desk channel to send questions and requests to upper support tiers.
Tier 1 - Basic help desk resolution and service desk delivery. Lower-level technical questions as well as non-technical questions will be solved by personnel from DIHs that have joined the i4Trust Community, trained to solve known questions whose answers have been documented, will attend the users requests. Personnel at this level are also responsible for gathering, according to defined scripts, all the info required for subsequent tiers. Support in this Tier is collaborative, so requests that arrive through the help-desk space can be self-assigned by any of the organizations that have joined this Support Tier and we allow that a given request is self-assigned (therefore answered) by several organizations. When a SME issues a request and they don’t get satisfied with the answer they will be able to signal it (so that experts from i4Trust core partners can answer). If a request does not get self-assigned until a certain time, experts from i4Trust core partners will self-assign it.
Tier 2 - In-depth business or technical support. Ambassadors appointed for the corresponding DIH will attend locally the business requests which cannot be handled by Tier 1. Local Experts in B2B Data Sharing (LEBDs) appointed for the corresponding DIH, trained with a deep knowledge of the B2B Data Sharing Enablers readiness, will attend locally the technical issues which cannot be handled by Tier 1. When a SME issues a request and they don’t get satisfied with the answer they should be able to signal it (so that experts from i4Trust core partners can answer).
Tier 3 - Expert service support: specialists provided by i4Trust core partners will solve requests which couldn’t be handled in previous Tiers.

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Train the Trainers Program Overview

i4Trust Data Spaces

i4Trust technologies (basic)

i4Trust Ecosystem Building

Introduction to i4Trust Data Spaces

i4Trust Building Blocks

i4Trust roles Description

Beyond Technology

Community Platform

Onboarding of DIHs

The role of DIHs

Open Calls

Overview

Suitable experiments and scouting

Ideal consortiums for the experiments

FAQs

i4Trust Technical Support

Tier 1

specific tasks and expectations

Tier 2

specific tasks and expectations

Tier 3

specific tasks and expectations

NGSI-LD�Smart Data Models

i4Trust IAM components

i4Trust Marketplace

How to create an offering, acquire rights / activate, consume

Bringing the pieces together

Overview

Parties involved

Prerequisites

Reference example

NGSI-LD�advanced operations

Connecting to legacy systems, IoT, ...

i4Trust technologies (advanced)

Creating data processing services (AI, BigData, …)

The slide is representing various aspects of trainers program classified into relevant blocks

In order to make sure that i4Trust Facilitators can effectively explain i4Trust concepts to SMEs and also support them during the implementation, we have designed the above program which comprehensively covers the technical as well as non-technical aspects connected to the i4Trust initiative. As you can see, the left column describes the different blocks of the training program targeting i4Trust technologies and ecosystem building related matters. They are color coded to show their importance to different kind of profiles.

The first block (green) “i4Trust Data Spaces” is about introducing the i4Trust program as a whole including an introduction of its building blocks for creation of data spaces. This is targeted to all participants of the training program as it is important for all involved to understand what is i4Trust and how it enables creation of data spaces.

The next 3 blocks (yellow) cover the technical topics within i4Trust in greater detail. The sessions in this block focus on technical training to the technologies used in i4Trust in a first step, followed by a description, using a reference example, how they work together to form a data sharing solution within a data space. Though for majority of the sessions in these blocks are targeted for the more technical participants, explanation of the i4Trust technology using reference example is intended for all participants as it is equally important for them to understand how i4Trust solution could look like. This in turn will help them during the scouting of experiments where they need to assess at high level with SMEs what a feasible proposal would look like.

The next block (red) explains about why i4Trust goes beyond technology in line with our strategy to create a vibrant community around i4Trust data spaces and how i4Trust partners envision it can be supported through the i4Trust Community Platform. This block is intended for all participants, however, given the nature of this topic we would also invite other members of the participating DIHs as this is very important from strategic and sustainability perspective of DIHs as well.

The next block (green) will detail out the role of DIHs under this program and also explain them how the open calls will work. Furthermore it presents what kind of experiments would be suitable and how the ideal consortium for experiments look like. Similar to the previous block this block is intended for all participants as well as extended participants of participating DIHs.

The last block (purple) will explain the multi tier support system that will be result of this training program and detail out the kind of tasks and expectations for participants in each tier. As this block involves tasks and expectations for all participants this block is intended for all participants.

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Train the Trainers - Calendar (Sessions 9:00-12:00 CEST using Airmeet)

MONDAY 26 Apr	TUESDAY 27 Apr *	WEDNESDAY 28 Apr *	THURSDAY 29 Apr *	FRIDAY 30 Apr
Introduction to i4Trust Data Spaces, building blocks and roles	NGSI-LD primer Smart Data Models	i4Trust components for Identity Management and Access Control i4Trust Marketplace	Bringing the pieces together	Open Q&A Technical Business
	NGSI-LD primer Smart Data Models		Detailed walkthrough of the reference example	Open Q&A Technical Business
MONDAY 3 May	TUESDAY 4 May *	WEDNESDAY 5 May	THURSDAY 6 May	FRIDAY 7 May
PRACTICAL EXERCISES	NGSI-LD: advanced operations	PRACTICAL EXERCISES	PRACTICAL EXERCISES	Open Q&A Technical Business
MONDAY 10 May	TUESDAY 11 May *	WEDNESDAY 12 May *	THURSDAY 13 May	FRIDAY 14 May
Ecosystem Building	Connecting to legacy systems, IoT and other systems	Creating Data Processing Services	PRACTICAL EXERCISES	PRACTICAL EXERCISES
Onboarding The role of DIHs	Connecting to legacy systems, IoT and other systems	Creating Data Processing Services	PRACTICAL EXERCISES	PRACTICAL EXERCISES
MONDAY 17 May	TUESDAY 18 May	WEDNESDAY 19 May	THURSDAY 20 May	FRIDAY 21 May
PRACTICAL EXERCISES	Community Support for trainees - Tier 1, 2, 3	PRACTICAL EXERCISES	EXAMINATIONS	EXAMINATIONS

* Sessions for LEBDs

This slide shows the proposed Train the Trainers calendar. We have designed this program such that participants learn at steady pace and also have enough time to read/practice what they have learned on each day. The colored block above shows active training sessions running for about 3 hours including break. Each block list down the topics that would be covered on that day.

The first week focuses on training participants on i4Trust data spaces and how to create solution using the technical components of i4Trust. It also explains the participants an reference solution using an reference example. At the end of the week there is an open Q&A session to facilitate participants to be able to ask questions they may have.

The second week is primarily focused on allowing participants to practice what they have learned by performing exercises. In this week we also cover one of the advanced technical course. At the end of the week there is an open Q&A session to facilitate participants to be able to ask questions they may have.

The third week is firstly focused on explaining participants on the non technical aspects of i4Trust and its community building which will all participants to confidently approach SMEs to join the i4Trust program. Secondly it will train the participants on advanced technical concepts of i4Trust in further detail. The participants will also get time to practice their learnings.

The fourth and final week is where participants continue to practice their learnings and also have possibility to appear for examinations that we will be running for participants should they wish to get certification. Also in this week multi tier support system will elaborated to the participants explaining them their roles and expectations.

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The participating DIHs have potential to benefit from joining i4Trust

i4Trust Ambassadors will get global visibility and promotion via i4Trust channels
i4Trust consortium will establish a formal medium/ long-term relationship with any DIH being part of the Ambassador Programme
Certification as a FIWARE expert by appearing for the examinations on the last 2 days of the program. Final schedule and details of the examination will be shared at the end of first week.
Powered by FIWARE Labelling on Training and Coaching Services - Technical Consultancy and Support Services in the FIWARE Marketplace.
Joining FIWARE iHubs network with benefits in terms of revenue streams
DIHs trained during the program on iSHARE will also be eligible to become iSHARE implementation partners.
Additionally, DIHs could also play one of the iSHARE roles like, iSHARE satellite or iSHARE Authorisation Registry, if they like to.

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Profile of LEBDs

Profile of Local Experts in B2B Data Sharing (LEBDS) at DIHs

As a reminder to participants these profiles are best suited for training. The DIHs have to appoint person(s) for 2 roles, namely - Ambassadors and LEBDs. It is upto DIHs to appoint one or more person(s) for each role, having said that, they can also appoint same person to both roles.

The DIHs play key role during the open call and during the running of experiments. The DIHs are expected during open call to activate SMEs in their network and discuss potential solution using i4Trust with SMEs to make them data driven. The solution should be to share data in the value chain the SME is (or want to be) part of. The Ambassadors from DIHs would have to think ahead of SMEs and help them see the future based on the possibilities i4Trust presents for SMEs. This would need the Ambassadors to have business oriented profile who understand the strategic, business and value potentials in the domain they operate in and use that to activate SMEs to participate in i4Trust so unlock its potential. Additionally, the DIHs can also pre-define the challenges they know SMEs are already facing and define the challenges such that SMEs can understand and relate to it.

During the implementation of experiments the LEBDs are expected to support SMEs in all the phases of implementation. They are expected to provide technical support to the development teams of SMEs so that they can make sure that the technical components of i4Trust fits well within the architecture of SMEs and can function inline with the purpose of experimentation and beyond. Since this is crucial for the success of the experiments itself especially after they are in actual use and even more crucial for the sustainability of i4Trust itself, the LEBDs are expected to understand the inner workings of the critical components that i4Trust brings. Since these are developed using specific technologies the LEBDs should be well versed in technologies that are mentioned above in the profile. Given that LEBDs are expected to be both business oriented and technically well versed, we believe that it would be usually 2 persons with different backgrounds. Having said that it is not mandatory to have 2 persons as 1 person can also fulfil both the roles as well. This is left to DIHs to determine if they want to appoint 1 or more persons (more then 2 is also possible) to be LEBDs.

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Profile of Ambassadors

Profile of Ambassadors at DIHs

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Training Materials

All the training materials can be found on the i4Trust GitHub - (https://github.com/i4Trust/training/)

One folder per session
Folder may include slides plus other training materials (e.g., code snippets)

Relevant slide decks will be uploaded into SlideShare

Recordings of the sessions will be available on YouTube

All the materials will be also available on the i4Trust website: https://i4Trust.org/training

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Session 1

Introduction to i4Trust
Introduction to i4Trust Data Spaces: building blocks and roles

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Introduction to i4Trust

About:

This first part of the session will introduce the i4Trust program as a whole. Its goals and strategy.

This session will:

Elaborate on the i4Trust overall mission and vision
Introduce you to data spaces:

how they enable development of innovative services
what are the building blocks required to build data spaces

Introduce you how data space building blocks are materialized in i4Trust
Elaborate on what i4Trust is aiming at beyond building blocks: creation of a vibrant community

Introduction to the role of DIHs
Introduction to i4Trust open calls

Goals:

After this part you will be able to give a high-level introduction to i4Trust in front of anyone

Target Audience: All (LEBDS, Ambassadors)

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Introduction to i4Trust Data Spaces

About:

This second part of the session will introduce the building blocks required for creating Data Spaces and how they are materialized in i4Trust.

This session will:

Go level deeper into i4Trust building blocks for data spaces:

Introduce you to FIWARE concepts and components used in i4Trust
Introduce you to iSHARE concepts and services used in i4Trust

Introduce you to roles in i4Trust

Goals:

After this part you will be able to give a deeper introduction to i4Trust in front of anyone

Target Audience: All (LEBDs, Ambassadors)

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Session 2

NGSI-LD primer
Smart Data Models

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NGSI-LD Primer

About:

During this part of the session, you will get introduced to NGSI-LD: the basic model/concept behind and basic operations allowing you to start developing applications with the API

This session will:

Give you an intro on JSON-LD, required to understand how to use the API
Describe the basic concepts and underlying model behind NGSI-LD
Train you in using NGSI-LD as primary language for data exchange
Get deep into the basic operations enabling you to start developing applications with the API:

Basic CRUD (create, read, update and delete) operations
Simple queries
Management of Subscription-Notifications
Management of Context Sources

Goals:

After this session you will be able to implement your first application using NGSI-LD

Target Audience:

LEBDs

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Smart Data Models

About:

During this part of the session you will get introduced to the Smart Data Models initiative

This session will:

Explain basics about the Smart Data Models initiative and how it is governed
Introduce you to data models for specific verticals that are already available
Explain how you may contribute extensions to existing data models under Smart Data Models
Explain how you may contribute new data models under Smart Data Models

Goals:

After this session you will be able to implement a service using a Smart Data Model
You will be able to explain how to become an active contributor to the Smart Data Model initiative

Target Audience:

LEBDs

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Session 3

i4Trust Identity and Access Management (IAM)
i4Trust Marketplace Services

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i4Trust Identity and Access Management (IAM)

About:

This part of the session will introduce you to i4Trust IAM components in detail.

This session will:

Explain iSHARE Identity and Access Management concepts in detail
Explain the FIWARE components which comply with iSHARE specifications in detail

How to deploy them
How to use them

Goals:

After this session you will be able to implement a service using i4Trust IAM components

Target Audience:

LEBDs

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i4Trust Marketplace Services

About:

This part of the session will introduce i4Trust Marketplace Services

This session will:

Introduce you to FIWARE Marketplace Services enabling participants in i4Trust data spaces:

to publish offerings linked to data and data processing services
to acquire access rights to data and data processing services

Explain in detail the architecture of a marketplace service instance

Goals:

After this session you will be able to use the i4Trust Marketplace Service

Target Audience:

LEBDs

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Session 4

Bringing the pieces together
Detailed review of a reference example

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Bringing the pieces together

About:

This session will explain how everything comes together under i4Trust using a reference example

This session will:

Explain roles in i4Trust in detail and how they can function together
Introduce to a reference example for i4Trust
Explain the architecture of the reference example
Make a demo of the reference example

Goals:

After this session you will be able to showcase the provided reference example for i4Trust
After this session you will be able to help SMEs in designing their use cases

Target Audience:

All (LEBDS, Ambassadors)

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Detailed review of reference example

About:

This session will explain in detail the reference example introduced previously

This session will:

Explain in detail the prerequisites in reference example
Explain in detail the various steps of the use case: what flow of messages take place between components of the architecture and what actions are performed by those components
Explain how to deploy and configure components of the i4Trust experimentation framework for participants of i4Trust Data Spaces

Goals:

After this session you will understand what happens behind the scenes in full detail
After this session you will be able to help SMEs during the implementation of their project

Target Audience:

LEBDs

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Session 5

Open Q&A - Technical
Open Q&A - Business

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Open Q&A - Business

About:

This session is to facilitate Q&A on the topics so far for technical aspects

This session will:

Enable you to ask questions to panel of experts on topics concerning i4Trust

Goals:

This session is to facilitate Q&A on the topics so far for technical aspects

Target Audience:

LEBDs

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Open Q&A - Business

About:

This session is to facilitate Q&A on the topics so far for non technical aspects

This session will:

Enable you to ask questions to panel of experts on topics concerning i4Trust

Goals:

This session is to facilitate Q&A on the topics so far for non technical aspects

Target Audience:

All (LEBDS, Ambassadors)

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Session 6

NGSI-LD: Advanced operations

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NGSI-LD: Advanced operations

About:

This session will introduce you to NGSI-LD advanced topics.

This session will:

Explain advance operations using NGSI-LD:

Geo queries and other sophisticated queries
Advanced subscription-notification
Temporal (time series) operations
Batch operations
Other advanced topics

Train you how to extract the most out of NGSI-LD as primary language for data exchange

Goals:

After this session you will be able to implement advanced services using NGSI-LD

Target Audience:

LEBDs

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Session 7

Ecosystem Building
Onboarding (The role of DIHs)

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Ecosystem Building

About:

This first part of the session will elaborate on the approach adopted towards building the i4Trust Community

This session will:

Explain why i4Trust goes beyond technology and aims at creating a community
Introduce the details about FundingBox community management and community platform

Goals:

After this session you will understand how you play a key role in enabling the i4Trust ecosystem

Target Audience:

All (LEBDS, Ambassadors)

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Onboarding (The role of DIHs)

About:

This second part of the session elaborates on the DIHs Onboarding process

This session will:

Overview and Journey of DIHs in i4Trust
Role of DIHs

LEBDs and Ambassadors
Engagement in multi-tier support
Structure of Community

How Open calls will work

Overview of open calls process
What constitutes a suitable i4Trust experiment
Scouting process

Support to experiments
FAQ

Goals:

After this session you will understand how you play a key role in enabling the i4Trust ecosystem

Target Audience:

All (LEBDS, Ambassadors)

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Session 8

Connecting to legacy systems, IoT and other systems

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Connecting to legacy systems, IoT and other systems

About:

This session will explain about how to connect to legacy systems, IoT, etc.

This session will:

Explain basics about connecting to legacy systems with i4Trust components
Explain basics about connecting to IoT devices with i4Trust components

Goals:

After this session you will be able to implement a service that can connect to existing legacy system, IoT devices, etc.

Target Audience:

LEBDs

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Session 9

Creating Data Processing Services

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Creating Data Processing Services

About:

This session will explain about how to create data processing services which are key to i4Trust

This session will:

Explain basics about data processing services
Explain what is necessary to create data processing service

Goals:

After this session you will be able to implement create data processing service and/or help SMEs in creation of data processing services during implementation

Target Audience:

LEBDs

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Session 10

Multi Tier support system

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Multi Tier Support System

About:

This session will explain about the multi tier support system in i4Trust

This session will:

Introduce you to the multi tier support system of i4Trust
Explain how the process of support will work using tiers
List down tier specific tasks and expectations

Goals:

After this session you will know where you fit in the i4Trust multi tier support system and play key role in i4Trust ecosystem

Target Audience:

All (LEBDs, Ambassadors)

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Feedback Survey

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Feedback Survey

About:

At the end of training we would like to receive feedback from participants to understand how well this training was received and if there are additional points we should take into account for next such session

Target Audience:

All participants of this training

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Are you ready?

Let’s create Data Spaces for effective and trusted data sharing

Thank you!

i4Trust has received funding from the European Union’s Horizon 2020 research and innovation programme under the Grant Agreement no 951975.