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Beyond Fake News

REPORTING IN THE AGE OF MISINFORMATION

Kat Eschner | @KatEschner

#REPORTINGFAKESCI

bit.ly/fakesciwri22

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WHAT YOU’LL LEARN (I HOPE)

  • Some important basics about the landscape of information disorder

  • Best practices for engaging with mis-, dis- and malinformation in your work

  • How to get started on reporting three different kinds of stories about false information that will serve any beat

  • Special considerations for science and health reporting

  • Where to go for more information and help

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Don’t call it fake news!

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FIRST DRAFT NEWS (FIRSTDRAFTNEWS.ORG)

At First Draft, we advocate using the terms that are most appropriate for the type of content — propaganda, lies, conspiracies, rumors, hoaxes, hyper-partisan content, falsehoods or manipulated media.”

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FIRST DRAFT NEWS (FIRSTDRAFTNEWS.ORG)

Most of this content isn’t even fake; it’s often genuine, used out of context and weaponized by people who know that falsehoods based on a kernel of truth are more likely to be believed and shared. And most of this can’t be described as ‘news.’ It’s good old-fashioned rumors, it’s memes, it’s manipulated videos, hyper-targeted ‘dark ads’ and old photos re-shared as new.

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So what is it?

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INFORMATION DISORDER

DISINFORMATION: When people intentionally create false or misleading information

WHY? Money, political influence, maliciously causing trouble or harm

MISINFORMATION: When people share disinformation but they don’t realise it’s false or misleading

WHY? Out of fear, to protect people, just in case, as a display of their identity

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MALINFORMATION: Genuine information that is shared with the intent to cause harm

We need to recognize that the techniques we saw in 2016 have evolved. We are increasingly seeing the weaponization of context and the use of genuine content — but content that is warped and reframed.”

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FIRST DRAFT NEWS (FIRSTDRAFTNEWS.ORG)

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CONSIDER THE ROAD SHARK

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SUCCESSFUL MIS/DISINFORMATION

  • Builds on real events and details

  • Targets emotion

  • Appeals to existing beliefs/bias

  • Exploits networks

  • Often visual, engineered to be easily shared

CRAIG SILVERMAN (CRAIGSILVERMAN.CA)

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AND ANOTHER THING

  • The tactics and techniques used by those who misinform evolve rapidly, along with the platforms they use
  • But many of the basic narratives are being recycled and readapted over and over again, even from the days before the internet
  • The difference is reach and the scale of damage it’s doing to societies

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BEST PRACTICES

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REPORTING STAGE

DO

  • Keep track of evolving stories in this area
  • Watch for keywords and terms (spreadsheet!)
  • Accept that people often have good reason to not trust official sources of information
  • Reach outwards: Talk to others reporting in your area about what they are seeing and ask your readers too

DON’T

  • Imagine that you aren’t also vulnerable to false information
  • Cover every piece of mis/disinformation you encounter. Consider REACH and STAKES before writing about a piece of false information
  • Don’t attribute unless you have a *lot* of evidence

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WRITING STAGE

DO

  • Explicitly label false information
  • Be specific (propaganda, lies, conspiracies, rumors, hoaxes, hyper-partisan content, falsehoods or manipulated media)
  • Acknowledge uncertainty
  • Practice good source control
  • Prepare your audience for what’s next (try to fill those gaps!)

DON’T

  • Once more, with feeling: Don’t call it fake news!
  • Don’t let your sources talk down to your audience
  • Stop following the story

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3 BASIC KINDS OF STORIES: GETTING STARTED

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THE DEBUNK

  • Reactive
  • Can be very SEO-friendly
  • Important but should be used in moderation–debunks reach fewer people than misinformation
  • Can be a good way to get extra content out of ongoing investigations

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THE DEBUNK

  • Move quickly–false information moves fast and people will most likely only be interested for a short period
  • Clearly state what the misinformation is and why it isn’t correct
  • Aim to fill knowledge gaps with either: knowledge OR better defined uncertainty
  • Write simply and clearly. This is not the time for ornate prose. Be approachable.

  • Wayback Machine (download the Chrome extension too!) to archive
  • InVid (another great Chrome extension) to investigate photos and videos
  • Google Reverse Image Search, Yandex, etc.
  • Social media investigation tools
  • More tools in notes

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THE PREBUNK

  • Proactive (involves a little more foresight)
  • Cheap to produce
  • Helps develop a beat/area and make you a go-to source for info in that area
  • Can help your organization lead the narrative

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THE PREBUNK

  • Think about inoculating people against misinformation
  • Try to anticipate your audience’s questions
  • Three main types of prebunks: fact-based (AKA a debunk); logic-based (explaining the tactics that are being used to manipulate); source-based (pointing out bad sources of information)

  • Google Trends (to figure out what people are looking for)
  • Your own analytics (to figure out what’s being most-read, if anything is ready for an update)
  • Ask your sources if they’ve been hearing about anything (but check it out before you pull the trigger)

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THE FOLLOW THE MONEY

  • Investigative (longer)
  • Important anchor work
  • Can intersect with other beats: politics, finance, crime
  • Can include that wonderful moment where somebody asks “how did you get this number?”

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THE FOLLOW THE MONEY

  • Pull back the curtain on actors/networks/beneficiaries behind false information
  • Often involve the use of digital tools and verification techniques
  • Illustrate the scale of the problem (often we’re talking about numerous accounts on social media, a mix of real and unreal actors)
  • This kind of investigation may involve a huge range of digital tools as well as some good old-fashioned reporting
  • Sometimes you can’t actually get back to the origins of the problem and what makes more sense is illustrating the scope for your readers
  • It pays to invest in creating the habits of monitoring false information so when you start working on one of these, it isn’t all new

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SOME MORE THOUGHTS

  • Not every story is going to be just one of these – expect to see a mix in whatever you’re reporting on
  • In a quickly evolving/breaking news situation, active debunking on social media can be an important tool
  • Always think about reach-actors-intent to harm-stakes
  • A lot of this stuff requires a fair amount of digital know-how and a sense of what kinds of tools are available/what kinds of questions it’s possible to ask. Worth investing in these things beforehand

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SPECIAL CONSIDERATIONS FOR SCIENCE

  • Science and health beats are particularly vulnerable to certain kinds of false information (on subjects like climate change and COVID-19 for example)
  • Why? Remember the KNOWLEDGE GAP
  • But also, these are simply subjects where there is a lot of money tied up in things and many people/entities who misinform have that money
  • All this means that it is crucial, as COVID-19 has shown us, for science and health journalists to learn how to report on this stuff

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WHERE TO GO NEXT

  • https://firstdraftnews.org
  • http://bit.ly/vhandbook
  • http://bit.ly/verificationtoolsandtips
  • kat.eschner@gmail.com - I am happy to talk more about this, send more resources, anything I can do to help