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Building a community of�practice for digital�standards compliance �…it's more fun than you think!

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Joyce Peralta

Manager, Digital Communications 

Communications and External Relations �McGill University

    @theotherlondon

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McGill’s web landscape�circa 2018

900 Drupal sites + 500 non-templated sites

1,700 site managers

8-10 million page views per month

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Photo by Obie Fernandez on Unsplash

Photo by Timon Reinhard on Unsplash

Photo by Daniele Levis Pelusi on Unsplash

Photo by Vidar Nordli-Mathisen on Unsplash

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Drupal 6 -7 migration

Photo by Alex Radelich on Unsplash

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Web Evolution Program

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Photo by Misael Moreno on Unsplash

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How can we build a better web ecosystem?

Photo by Jukan Tateisi on Unsplash

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Better digital standards �= Improved standards compliance�= Better websites

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Better digital

Standards 101

Photo by Eugenio Mazzone on Unsplash

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McGill’s digital standards

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Endless possibilities

Photo by Guille Álvarez on Unsplash

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Building our digital standards �community of practice

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Communities �of practice

A community of practice (CoP) is a group of people who "share a concern or a passion for something they do and learn how to do it better as they interact regularly".�(Lave & Wenger, 1991)

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  • Institutional stakeholders
  • Site managers and editors
  • Developers and system admins
  • Executive staff
  • Web audience
  • External partners

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Collaborating with institutional stakeholders

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Revamping�our digitals standards

  1. Benchmarking
  2. Digital standards audit
  3. Interviews and workshops with various teams and individuals
  4. Development and launch of �McGill’s Digital Standards, v. 1.0 (beta)
  5. Evaluation and refinement
  6. Official launch
  7. Awareness campaign

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Engaging site managers and editors

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Getting �buy-in from developers and system administrators

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Securing support from executive staff

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Connecting with our web audience

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Ensuring awareness with external partners

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“Better” digital standards = Improved standards compliance

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Better digital standards�= Better websites

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Moving forward

Photo by Kévin JINER on Unsplash

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Drupal 9 upgrade

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Distributed news and events

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Student journey map project 2.0

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Digital standards 2.0

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What we’ve learned

Photo by Sunguk Kim on Unsplash

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Digital standards compliance

Documentation

Training

Automated evaluation tools

Governance framework & measures

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Digital standards compliance

Participation

Collaboration

Understanding

Empathy

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Questions?

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Joyce Peralta

Manager, Digital Communications 

Communications and External Relations �McGill University

    @theotherlondon

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