LEAN KPI CANVAS INSTRUCTIONS | | |||||
METRIC NAME | | FORMULA | | | ||
A simple, specific, unambiguous, and shared naming convention. It should not be easily confused with common metrics in use elsewhere in the organization or industry. | | Write a formula and briefly define each input. If you have a current benchmark and/or targets, add these here too. | | | ||
DEFINITION | | | | |||
A few sentences or paragraph that succinctly describes the metric in language that can be readily understood. | | | Customer Value Relevance Business Value Relevance North-star Metric Leading Indicator Counter Metric | | ||
| DATA SOURCES AND METHODOLOGY | | ||||
| Which will be the data-sources-of-truth and which will be secondary (used to validate primary source, but not used directly)? What new tracking or support is needed? What normalization or processing will be required, including any outliers/ranges to be filtered out? | | ||||
RATIONALE | | | KNOWN ISSUES / OPEN QUESTIONS | |||
Context and justification for why this is important to the customer, product and business, including why now, why it is better than alternatives considered and its longevity (will not become obsolete quickly). | | | Are there any constraints, limitations or concerns that will need to be considered or addressed over time? | |||
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| FREQUENCY OF MEASUREMENT | | ||||
| Over what time period will you measure each data point – should be long enough to average out natural fluctuations and observe trends, but short enough to inform action. | | ||||
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LEAN KPI CANVAS - North Star | | |||||
METRIC NAME | | FORMULA | | | ||
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DEFINITION | | | | |||
| | | Customer Value Relevance Business Value Relevance North-star Metric Leading Indicator Counter Metric | | ||
| DATA SOURCES AND METHODOLOGY | | ||||
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RATIONALE | | | KNOWN ISSUES / OPEN QUESTIONS | |||
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| FREQUENCY OF MEASUREMENT | | ||||
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LEAN KPI CANVAS - KPI #1 | | |||||
METRIC NAME | | FORMULA | | | ||
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DEFINITION | | | | |||
| | | Customer Value Relevance Business Value Relevance North-star Metric Leading Indicator Counter Metric | | ||
| DATA SOURCES AND METHODOLOGY | | ||||
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RATIONALE | | | KNOWN ISSUES / OPEN QUESTIONS | |||
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| FREQUENCY OF MEASUREMENT | | ||||
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LEAN KPI CANVAS - KPI #2 | | |||||
METRIC NAME | | FORMULA | | | ||
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DEFINITION | | | | |||
| | | Customer Value Relevance Business Value Relevance North-star Metric Leading Indicator Counter Metric | | ||
| DATA SOURCES AND METHODOLOGY | | ||||
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RATIONALE | | | KNOWN ISSUES / OPEN QUESTIONS | |||
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| FREQUENCY OF MEASUREMENT | | ||||
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LEAN KPI CANVAS - KPI #3 | | |||||
METRIC NAME | | FORMULA | | | ||
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DEFINITION | | | | |||
| | | Customer Value Relevance Business Value Relevance North-star Metric Leading Indicator Counter Metric | | ||
| DATA SOURCES AND METHODOLOGY | | ||||
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RATIONALE | | | KNOWN ISSUES / OPEN QUESTIONS | |||
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| FREQUENCY OF MEASUREMENT | | ||||
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