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Summer 2023

iSparrow Information Technology

Jakob Massaro

Development Intern

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Caregiver Validation Tool

  • Gives IT helpdesk a way to validate a caregiver’s identity by sending a 6-digit code to their phone number
  • Adds an extra layer of security to prevent impersonation
  • Built the tool into Helpdesk website in the Get User Info page

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Caregiver Validation Tool

Challenges:

  • Worked with Server team to register the enterprise app in order to configure the tool with Microsoft Graph API
  • Microsoft Graph API
  • Twilio
  • Lawson database

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Caregiver Validation Tool

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Caregiver Validation Tool

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Caregiver Validation Tool

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Caregiver Validation Tool

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Caregiver Validation Tool

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Thank you!