HR COMMITTEE

MEETING

Friday, February 27^th, 2026

9:00am – 12:00pm

Upcoming Events

Custom Trainings

For custom trainings, please send your request to erpsupport@icoe.org. We will submit a ticket to CA ERP (Escape) Professional Services.

ERP CA Virtual User Group

• Online 6 for Admin Users�
• MFA Rollout Experience: Configuration, Rollout, and Impact�
• Roundtable on OT Tracking for 2026 W2 Reporting

Topics:

March 11, 2026

If interested in attending, please send an email to ERP Support.

Staging – MFA

• Per CA-ERP Frontline’s (Escape) request, we have disabled all email functionality in the Staging environment.�
• Leaving email enabled could result in unintended payroll, pay stub, and other system emails being sent to employees during testing, causing confusion.�
• Turning off MFA in Staging is not a viable option since Staging is a refreshed copy of Production with real, unscrambled data.

MFA validation in Staging via Text Messaging Only

• Frontline has indicated that MFA is new, testing is limited and currently lacks the ability to support MFA-only emails in non-Production environments without triggering operational emails.

Outcome: MFA will remain enabled in Staging and require users to validate access via text messaging. Email validation is not available.

Database Engine Modernization

The database was spending excessive CPU time determining how to execute queries, increasing operation overhead and risk during peak business processes.

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Key improvements implemented:

• Upgraded database compatibility level from 2012 → 2019
• Enabled intelligent query processing features
• Implemented Parameter Sensitive Plan (PSP) optimization
• Removed 6,006 counterproductive hypothetical indexes
• Targeted FULLSCAN statistics updates on high-impact tables
• Optimized maintenance strategy
• Improved system resource balancing to prevent slowdowns during peak hours

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Results:

A streamlined and modernized database engine with reduced internal overhead and improved stability.

Measured Performance Improvements

• Internal query planning dropped by ~47%
• Database now compiles queries ~40% faster
• Approximately 366 hours of CPU time were eliminated
• The system now operates with significantly reduced internal overhead

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This reduces the risk of slowdowns during critical business processes. The database now spends far less time determining how to run queries and more time executing business transactions efficiently.

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Practical Examples:

• A full load of HR employee data (9,533 employees, no filters) improved from 2 minutes 10 seconds to 19 seconds
• A full load of Finance requisition data (6,273 requisitions, no filters) improved from 1 minute 15 seconds to 18 seconds

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REPORT ESCAPE ERRORS

Please share your experience after February 20 to confirm business impact:

• Have you noticed improvements in system speed or responsiveness?
• Are any processes slower or behaving differently?
• Have you encountered any new issues?
• Do HR screens, searches, or payment processing feel faster or more consistent?

If you encounter any errors, please contact erpsupport@icoe.org and provide your username, timestamp, and the activity associated with the error. With your help, we will continue to fine-tune the system. Example:

Exploring a Transition to Hosted Escape

Why This Is Being Considered�

• Growing infrastructure management complexity.
• Continued resource demand for releases and system support.
• Opportunity to refocus capacity on district-facing services.

Operational Implications�

• Infrastructure and system management transition to Escape.
• Professionally managed hosting environment.
• Reduced internal technical overhead.
• Increased capacity for service and support.

Exploring a Transition to Hosted Escape

Strategic Considerations�

• Short- and Long-term financial impact.
• Alignment with long-term operational strategy
• Changes in risk ownership (infrastructure, security, business continuity)
• Level of local control and governance under a hosted model
• Impact on staffing, resource allocation, and capacity
• Service reliability and performance expectations

Exploring a Transition to Hosted Escape

Peer Outreach & Benchmarking�

• 18 County Offices currently operate in a Hosted Escape environment
• Outreach initiated to understand:
• Implementation experience
• Financial impact over time
• Service reliability and support responsiveness
• Governance and control considerations
• Feedback will inform future analysis and discussion

Exploring a Transition to Hosted Escape

• Alpine County Office of Education
• Amador County Office of Education
• Calaveras County Office of Education
• Colusa County Office of Education
• Del Norte County Office of Education
• Humboldt County Office of Education
• Lake County Office of Education
• Mendocino County Office of Education
• Modoc County Office of Education
• Napa County Office of Education
• Nevada County Office of Education
• Plumas County Office of Education
• Santa Cruz County Office of Education
• Shasta County Office of Education

Escape Hosted County Offices

• Sierra County Office of Education
• Sutter County Superintendent of Schools
• Tehama County Office of Education
• Trinity County Office of Education
• Yuba County Office of Education