Wholesale Product & Support Guide
Resource Guide for Carl’s Place Resellers
Table Of Contents
This information is confidential and intended exclusively for Authorized Reseller Partners of Carl’s Place. It may only be shared internally with approved team members who are directly involved in reseller activities.
Partner Resources
Partner Resources + Links
Your Wholesale Dedicated Support Team - You’ll never have to worry about us working directly with your customers, but we are here to support YOU and your team! You can reach us at wholesale@carlofet.com
Discounts and Marketing
Marketing Assets�This folder includes approved images and logos to showcase your partnership on our website.
View examples of this in your Wholesale 101 Guide
Sub-Reselling Program
Overview
Wholesale partners are now able to officially resell select third-party products to their customers while making a small margin. This program is available to all Carl’s Place Wholesale partners and will continue to evolve over time. Our goal is to add value to your relationship with Carl’s Place, simplify product ordering, and pass through a margin.
How it Works:
Important Notes:
If you have any questions, please reach out to Michael Gouvion: michael@carlofet.com
Shipping
Shipping and Delivery Process
*Please note, we are not able to accept alternative carrier or shipping arrangements at this time.
*Domestic shipments will not include a reference to order costs. However, please note that product value documents may be necessary for international shipments.
Please visit our Shipping and Returns page for more information.
E-commerce - Shipping and Delivery
*Please note, we are not able to accept alternative carrier or shipping arrangements at this time.
Please visit our Shipping and Returns page for more information.
Where we Ship
Anywhere
Canada & Mexico
USA (excluding Alaska and Hawaii)
Placing Orders
How To Place an Order Online
You can easily place orders from your Carl’s Place Wholesale Account by adding the items to your cart and checking out right on our website. From there, you’ll be able to edit the shipping address, and view the current lead times and estimated delivery dates.
Once you’ve placed your order, you will receive an email confirmation with the order number and item details. You’ll receive another email once your order has shipped, which will include carrier and tracking information.
Helpful Tip: If you have your own PO Numbers or Reference Names, you can add them to the Company Line in the Billing Address when placing the order. This will allow you to view them from your Carl’s Place Orders list on your Dashboard!
How To Request A Quote or Order
Enclosure Kits
Impact Screens
We are happy to help create a quote or place an order for items that are not orderable through our website. You can email these requests to wholesale@carlofet.com and please include the following details. Quotes are good for 30 days.
Built-In Screens
After Order Placement
Checking The Status Of An Order
Status Labels
*Some exceptions apply for situations where an item is on backorder or if any items are shipping from another location (ex: HotShot Mats or Manufacturer Direct Items)
We always include an estimated delivery date on your Order Confirmation and send a tracking email as soon as the order ships!
You can easily access all your orders from your Carl’s Place Account Dashboard. When you click ‘View’ on a specific order you’ll also be able to download the Instruction Manuals and Cut Sheet Diagrams associated with that order.
Canceling or Changing an Order
Any changes to an existing order will require cancelation and replacement as a new order. Please reach out (wholesale@carlofet.com) as soon as possible with your Carl’s Place order number to cancel or make changes.
Visit our Shipping and Returns page for more information.
Please note, cancellations are not guaranteed, so we strongly encourage you to confirm that everything
is correct before placing your order.
Post Order Support
Product Warranty
Carl’s Place does not offer a warranty since our products are considered ‘wearable’. Making sure the customer’s setup meets our recommendations for best performance will ensure they get the most life out of their products (See Troubleshooting Tips and Setup Recommendations on slide 25).
*Please note, it is normal to see some wear immediately after the first use, but if you have any concerns or something seems unusual, feel free to reach out with photos and details and we’d be happy to review. See our Terms of Sale under section 6 for more information.
Replacements
Our Enclosures are designed so that individual components can be easily replaced as needed. If you’d like to purchase a replacement part for an existing Enclosure, please include the original order number and verify the customer’s contact information for shipping, if applicable.
Returns
Resellers are expected to provide post-order support to their customers. If there are any issues that need to be addressed, please contact your Wholesale Support team at wholesale@carlofet.com for assistance. Be sure to include the original order number and collect any photos from the customer to help us resolve the issue more quickly, which you will be able to relay back to your customer.
Room Configurations and Installations
Factors to Consider
for an Optimal Setup
It’s important to double check that the items will work for your customer’s space before proceeding with placing an order. Below are our recommendations for optimal performance. You can reference this guide as well.
We recommend hitting a minimum of 10 feet away from the Impact Screen. This is necessary for both safety of the golfer as well as preventing premature wear on the material. For the same reason, we don’t suggest incorporating additional buffer materials that may come into contact with the screen.
For DIY Enclosures - We recommend 2-3” of buffer space on each side and top of the enclosure. This is not only necessary for assembly but also helps protect walls and ceilings. Best fit for spaces that are at least 100” x 100” or larger. DIY Golf Enclosure Kit – C-Series Specifications
For Pro Enclosures - We recommend 2-3” of buffer space on each side on top of the enclosure. Best fit for spaces that are at least 108”H x 108” or larger. Pro Golf Enclosure Kit – C-Series Specifications NEW
For Curved Enclosures - We recommend 2-3” of buffer space on each side and 6” of buffer space on top of the enclosure. Assembling the Enclosure will be difficult, if not impossible, without this buffer space. Best fit for spaces that are at least 108”H x 108” or larger. Pro Golf Enclosure Kit – C-Series Specifications - Curved Golf Enclosure Kit - Specifications
For Impact Screens - We recommend building your frame with 1” EMT Pipes so that the outer frame dimensions are 4” taller and 4” wider than the outer screen dimensions. This provides even tension when using our 6” Ball Bungees. Keep at least 12-16” of free and clear space behind the screen so that the material can stretch freely. Golf Impact Screens – Specifications
For Built-In Screens - These work in squared off, finished rooms up to 11 feet tall and up to 20 feet wide. We recommend keeping at least 12” of free and clear space behind the screen and you’ll need 6” in front of the screen for the flaps to connect to the wall and ceiling.
For Built-In Panels - Panel sizes range from 19-24” tall, 36” wide, and about 2” thick. Requests must be in increments of 3 feet deep, which start about 6” from the screen (this accounts for the required starter panel). We do not currently offer customizations to fit around obstructions, but you’re welcome to do this on your own if you feel comfortable with modifying the panels.
Reference the corresponding Specifications Charts to confirm exact outer dimensions as needed.
Setup Recommendations
Troubleshooting Tips
Bounce Back
Framing/Installation
Removing Wrinkles
Cleaning The Impact Screen
Wear and Tear
Assembly Resources for you and your team!
Carl’s Place Product Details
Product Overview:
Golf Impact Screens
These impact screens can be attached to your own frame or as part of your own DIY golf simulator creation. No matter what you dream up for your space, you'll have a vivid, clear picture while practicing your golf game.
Golf Screen Materials:
Standard - Perfect for beginners or first-timers – an inexpensive home golf simulator screen.
Preferred - Best value for both home and light commercial users looking for the best durability. Much smoother texture than Standard with tightly woven fibers for a better HD picture.
Premium - Three layers of heavy-duty, tight-knit impact resistant polyester. Quiets noise from the golf ball hitting and provides the best image quality.
High-Contrast Gray - The same triple-layer quality as our traditional Premium Screen. Absorbs more light for deep blacks, rich colors, and better contrast.
Not sure which to choose? Order a Sample Pack so you can see and feel the difference between each of our materials.
Versatile Finishing Styles:
Classic Finish- Finished with 2.5" black vinyl edges and grommets all the way around the screen.
Classic With Flaps- The Classic style enhanced with 7” nylon flaps that have a strip of loop fastener at the edge.
Classic With Loop Fastener- The Classic style enhanced with a 1” strip of loop fastener sewn onto the edge.
Classic No Grommets - Finished with 2.5” black vinyl edges around the screen.
Unfinished Edge- Raw Material
Non-Standard Custom finishing styles are available upon request and are not eligible for return.
Please note, actual screen dimensions may vary slightly from the listed sizes to correspond with aspect ratios.
Impact Screen Specifications Chart
Minimum Screen Size: 92” x 92”
Maximum for Standard or Preferred: 120”H x 420”W
Maximum for Premium: 120”H x 240”W
Product Overview:
DIY Enclosure Kit
With an easy do-it-yourself design and flexible sizing (we can customize down to the inch!), The DIY Golf Simulator Enclosure Kit fits almost any space. The seamless turf-to-screen design creates an immersive experience, making it a popular choice for every level of golfer while balancing performance and the bottom line.
DIY ENCLOSURE KIT INCLUDES:
Nylon Enclosure - A tough surface to shade the screen for your brightest image and catch shots that miss or bounce off the screen. Comes equipped with connection points to easily add Net Wall Extensions or Back Cover accessories.
Golf Impact Screen with Cable - Tightly woven, highly durable material, designed to give you a long-lasting clear image.
Fasteners - Tension-adjustable ball bungees and releasable zip-ties to secure the enclosure and screen to the frame, and cable receivers to secure the screen.
1” Fittings - All the corner and connector fittings needed to assemble the enclosure frame (pipes sold separately).
Cut Sheet & Instructions - Assembly Instructions and a diagram of the Enclosure with 1” EMT pipe lengths required for assembly. This allows the option to purchase the pipes from your local big-box hardware store and cut them down yourself.
ADD-ONS
Pipe Framing Kit - 1” Pre-cut and marked pipes at the exact lengths you need. No pipe cutting or hauling required!
Foam Insert Kit - Memory foam cut to size to slip behind the flaps, protecting the frame to provide an additional measure of safety and peace of mind.
Back Cover - Eliminate all light leak for the highest quality projected image while giving your enclosure a more finished look.
Safety Baffles - Strips of vinyl that span the enclosure, hanging down 6-inches from the ceiling. Safety baffles help catch and knock down high-angle shots that might bounce off the screen.
Net Wall Extensions - Simply attach onto the enclosure for additional depth to help keep errant balls in the hitting area.
Minimum Frame Size: 96”H x 96”W x 24”D
Maximum Frame Size: 124.75”H x 163.33”W x 59.125” D
Product Overview:
PRO Enclosure Kit
New version launching October 2025. With a focus on superior design and long-term durability, Carl’s Place has refined the Pro Golf Enclosure Kit with updates that make it more adaptable and streamline installations. Each improvement was shaped by customer and reseller feedback and built to anticipate future technology needs.
What’s New
Minimum Frame Size: 102”H x 102”W x 24”D
Maximum Frame Size: 135"H x 240"W x 240"D
Product Overview:
PRO Enclosure Kit
What’s NOT New
Minimum Frame Size: 102”H x 102”W x 24”D
Maximum Frame Size: 135"H x 240"W x 240"D
Product Overview:
PRO Enclosure Kit
Crossbar System - Optional Add-On
Instead of being part of the enclosure frame, the new stand-alone crossbar can be placed wherever you need it. You can easily slide it into place for custom placement.
Minimum Frame Size: 102”H x 102”W x 24”D
Maximum Frame Size: 135"H x 240"W x 240"D
Product Overview:
Curved Golf Enclosure Kit
The first ever do-it-yourself Curved Golf Enclosure Kit from Carl's Place. Featuring a unique curved impact screen, this kit provides an unparalleled immersive experience, blending quality materials with user-friendly installation. Wrap Yourself in the Ultimate Indoor Golf Experience!
CURVED ENCLOSURE KIT INCLUDES:
Premium Golf Impact Screen: Three layer, heavy-duty, tightly woven, impact-resistant polyester screen. Smoothest surface on the market for full-impact play.
Blackstop™ Fabric: Premium fabric with unmatched durability and a sleek light-absorbing effect. Minimizes distractions, creating an immersive, long-lasting setup perfect for any golfer.
Steel 2” Fittings: Includes steel fittings and elbows for all frame joints and corners. Pipes sold separately.
Ball Bungees and Zip Ties: All necessary fasteners, including zip ties that allow you to customize your screen tension.
Foam Insert Kit: Memory foam cut to size to slip behind the flaps, protecting the frame, providing an additional measure of safety and peace of mind.
ADD-ONS:
Pipe Framing Kit - 2” Pre-cut and marked pipes at the exact lengths you need. No pipe cutting or hauling required!
Back Cover - eliminate all light leak for the highest quality projected image while giving your enclosure a more finished look.
Safety Baffles - Strips of vinyl that span the enclosure, hanging down 12-inches from the ceiling. Safety baffles help catch and knock down high-angle shots that might bounce off the screen.
Electronic Mounts - Professional mounting solution for overhead launch monitors and projectors.
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Product Overview:
Curved Golf Enclosure Kit
Additional information to assist in setting up your product page with product features and talking points.
Key Features and Talking Points:
Page 2 of 3
Sizing Options
Available in 6 standard sizes with 3 different depth options: Depth options: 8, 10, or 15 feet. Enclosure size options IN feet (Height x Width):
Customizable down to the inch between with the following minimum and maximum dimensions:
FAQ
Curved Golf Enclosure Kit
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Built-In Kits
This product requires more skill and experience than an Enclosure Kit. This is a potentially great fit for a reseller who can work closely with their customers in creating an immersive and custom simulator space, particularly those who offer installation services. You can learn more about the product here.
Note: These kits only work in squared-off, finished rooms up to 11 feet tall & 20 feet wide
Built-In Screen Kit
Padded Wall and/or Ceiling Panel Kit
Kit Includes:
Can also be paired with Golf Room Curtains!
Built-In Panel Kit Sizing Information
Built-In Kits continued
Ordering and Installation
We recognize listing this new product may not align with your current offering or customer base, no problem. If you choose to advertise it, you can use these marketing assets as you see fit for a product detail page. We recommend a consulting with a customer by phone or email to gather necessary information.
As the product expert, it will be important to understand the requirements of this system and verify that it will be a successful option for your customer.
Important Information to Gather For Quotes
You can reach out to wholesale@carlofet.com to start the quote process
What Is Masking?
The C-Series Screens and Built-In Screen Kits are sewn with a section of Black Impact Material across the top. Since they do not have a black finish along the bottom, this masking helps with maintaining aspect ratios in the white viewable area. The masking material is safe for impact and the height can be customized within the ranges below.
-C-Series Screen masking ranges from 4” to 8”
-Built-In Screen masking ranges from 4” to 12”
You are welcome to request the size of your masking within these ranges only. Currently, we do not have the option to remove the masking entirely or add in to other areas of the screen.
Product Overview:
Golf Simulator Curtains
Carl’s Golf Room Curtain is a great option for temporarily covering doors or windows and is a great alternative to deep enclosure walls. It also offers an attractive and effective option for separating multi-use or private spaces.
Golf Room Curtain
Choose between a heavy-duty polyester curtain with a brushed velour finish or a net curtain—both designed to help contain shots. Each comes with grommets along the top for easy hanging and weights sewn into the bottom. Available in heights from 84” to 144” and in depths of 4’, 8’, or 12’.
Hardware Kit (Sold separately)
Heavy-duty galvanized steel tracks with industrial quality hook rollers to hang your curtain. Tracks should be mounted to the ceiling and screwed into joists.
Valance (Sold separately)
Covers the side of the curtain track for a clean look and attached via hook and loop fastener
Samples of our Curtain material is available upon request.
Other Products in the Program
Thank You!