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SAP Plant Maintenance Processes

in S/4 HANA 1909

using FIORI APP

Request Maintenance

FIORI App

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  1. “Request Maintenance” FIORI App Notification Types
  2. Create Maintenance Request using “Request Maintenance” FIORI App
  3. Review Notification in IW28
  4. Results immediately after SAVING the Maintenance Request in the FIORI App
  5. Check “Monitor Maintenance Request” FIORI App
  6. Create MO for the Notification
  7. Using IW32 backend to Release the MO
  8. “Repair Malfunctions” App
  9. Start Work
  10. Work Done
  11. TECO via IW32

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Only M1 and M2 as Notification TYpe selections

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Set the Notification Types for the FIORI App here

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Check detail settings

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Only M1 and M2 was selected for Use in Request Maintenance App

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  • “Request Maintenance” FIORI App Notification Types
  • Create Maintenance Request using “Request Maintenance” FIORI App
  • Review Notification in IW28
  • Results immediately after SAVING the Maintenance Request in the FIORI App
  • Check “Monitor Maintenance Request” FIORI App
  • Create MO for the Notification
  • Using IW32 backend to Release the MO
  • “Repair Malfunctions” App
  • Start Work
  • Work Done
  • TECO via IW32

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Submit a Maintenance Request using Notification Type “M1”

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Notification

10000090 created

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  • “Request Maintenance” FIORI App Notification Types
  • Create Maintenance Request using “Request Maintenance” FIORI App
  • Review Notification in IW28
  • Results immediately after SAVING the Maintenance Request in the FIORI App
  • Check “Monitor Maintenance Request” FIORI App
  • Create MO for the Notification
  • Using IW32 backend to Release the MO
  • “Repair Malfunctions” App
  • Start Work
  • Work Done
  • TECO via IW32

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IW28 (ECC and S/4 1909 similar transaction)

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Notification created using the “Maintenance Request” FIORI App can be found in S/4 backend

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the Notification in S/4 backend

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  • “Request Maintenance” FIORI App Notification Types
  • Create Maintenance Request using “Request Maintenance” FIORI App
  • Review Notification in IW28
  • Results immediately after SAVING the Maintenance Request in the FIORI App
  • Check “Monitor Maintenance Request” FIORI App
  • Create MO for the Notification
  • Using IW32 backend to Release the MO
  • “Repair Malfunctions” App
  • Start Work
  • Work Done
  • TECO via IW32

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OK

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After OK button, FIORI App brings user to this screen which is a List of Notifications (including the new Maintenance Request”

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Looks like a simplified view of the Notification

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  • “Request Maintenance” FIORI App Notification Types
  • Create Maintenance Request using “Request Maintenance” FIORI App
  • Review Notification in IW28
  • Results immediately after SAVING the Maintenance Request in the FIORI App
  • Check “Monitor Maintenance Request” FIORI App
  • Create MO for the Notification
  • Using IW32 backend to Release the MO
  • “Repair Malfunctions” App
  • Start Work
  • Work Done
  • TECO via IW32

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Looks like the same “List of Notification” that shows the newly created Notification when creating Maintenance Request via “Maintenance Request” FIORI App,

The “+” button will navigate to “Maintenance Request” FIORI App !!

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The FIORI App was delivered with the Filter closed

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Example, use date to filter,

click GO

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The Simplified view of the Notification

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No Notes

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The Private Notes entered in IW32 do not show in the FIORI App

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“Notes” entry section cannot be found ...

Document links are stored only in FIORI App

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No Attachment List at the Backend Notification

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Create Note

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SAVE the Note

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Not Private Notes but Notes in the Backend Notification can be seen in the FIORI App

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  • “Request Maintenance” FIORI App Notification Types
  • Create Maintenance Request using “Request Maintenance” FIORI App
  • Review Notification in IW28
  • Results immediately after SAVING the Maintenance Request in the FIORI App
  • Check “Monitor Maintenance Request” FIORI App
  • Create MO for the Notification
  • Using IW32 backend to Release the MO
  • “Repair Malfunctions” App
  • Start Work
  • Work Done
  • TECO via IW32

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Further process the Maintenance Request

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Filter the Maintenance Request

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No message if the Notification created via “Malfunction Report”

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Unlike “Malfunction Report” App which generates Notification and Order at the same time;

the “Maintenance Request” App only creates the Notification

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No noticeable features to convert the Notification to Order, but let's click “+” to add Work

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Work added result in Maintenance Order generated

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Plan for Hours

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Plan for 5 hours

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5 Hours Planned

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MO created with “CRTD” status

with 5 hours planned

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  • “Request Maintenance” FIORI App Notification Types
  • Create Maintenance Request using “Request Maintenance” FIORI App
  • Review Notification in IW28
  • Results immediately after SAVING the Maintenance Request in the FIORI App
  • Check “Monitor Maintenance Request” FIORI App
  • Create MO for the Notification
  • Using IW32 backend to Release the MO
  • “Repair Malfunctions” App
  • Start Work
  • Work Done
  • TECO via IW32

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Note 21 Notifications

Further process the MO

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Even this App do not show any further processing function (in this case Release the MO function does not seem available here)

Unlike Notification-Order directly created via “Malfunction Report” FIORI App which can Release the MO via the FIORI Apps

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MO Released

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  • “Request Maintenance” FIORI App Notification Types
  • Create Maintenance Request using “Request Maintenance” FIORI App
  • Review Notification in IW28
  • Results immediately after SAVING the Maintenance Request in the FIORI App
  • Check “Monitor Maintenance Request” FIORI App
  • Create MO for the Notification
  • Using IW32 backend to Release the MO
  • “Repair Malfunctions” App
  • Start Work
  • Work Done
  • TECO via IW32

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2 > 3 after MO was released

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Note Status “Ready for Work”

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New Customizing in the S/4 backend:

IMG > PM/CS

> Maint.& Service Processing

> Fiori Apps …

> General Setting

> Assign Overall Status

(mapped S/4 backend Notification/MO system status to FIORI Malfunction report statuses)

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Double-click

CONDITIONs

for the FIORI Status

FIORI Order Operation status “Ready for Work”

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FIORI Order Operation status “Ready for Work” when S/4 MO set with Released System Status

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  • “Request Maintenance” FIORI App Notification Types
  • Create Maintenance Request using “Request Maintenance” FIORI App
  • Review Notification in IW28
  • Results immediately after SAVING the Maintenance Request in the FIORI App
  • Check “Monitor Maintenance Request” FIORI App
  • Create MO for the Notification
  • Using IW32 backend to Release the MO
  • “Repair Malfunctions” App
  • Start Work
  • Work Done
  • TECO via IW32

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Start Work

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The “Start Work” Button sets the FIORI “Malfunction Report” to “IN Process” status

Next step possible is “Pause Work” or “Work is Done”

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FIORI set “Start Work” adjust the Backend MO with System status JIPR

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Note JIPR system status (for backend S/4 MO)

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Note JIPR system status (for backend S/4 MO)

when

“IN Process” FIORI status in “Malfunction Report” FIORI App is logged via the “Start Work” button

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  • “Request Maintenance” FIORI App Notification Types
  • Create Maintenance Request using “Request Maintenance” FIORI App
  • Review Notification in IW28
  • Results immediately after SAVING the Maintenance Request in the FIORI App
  • Check “Monitor Maintenance Request” FIORI App
  • Create MO for the Notification
  • Using IW32 backend to Release the MO
  • “Repair Malfunctions” App
  • Start Work
  • Work Done
  • TECO via IW32

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Confirm Hours

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Final COnfirmation

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Note “Work in Done” status in the FIORI App

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Note backend MO

shows

CNF and JBFI system status

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Note in the IMG,

MO System Status “JBFI” when ….

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Note in the IMG,

MO System Status “JBFI” when

….

“Work is DOne” is Logged

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  • “Request Maintenance” FIORI App Notification Types
  • Create Maintenance Request using “Request Maintenance” FIORI App
  • Review Notification in IW28
  • Results immediately after SAVING the Maintenance Request in the FIORI App
  • Check “Monitor Maintenance Request” FIORI App
  • Create MO for the Notification
  • Using IW32 backend to Release the MO
  • “Repair Malfunctions” App
  • Start Work
  • Work Done
  • TECO via IW32

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Also closed Notification

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MO “TECO”ed and Notification “NOCO”ed

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3 Job become 2 as the latest MO completed