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ExampleCompany

Your tone of voice.

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Why is branding important?

companyLogo

Without personality, you’re boring.

Every company has a unique character. But often, it has a crazy hard time to show it.

Thanks to your answers, your brand has now character!

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Your Golden Circle.

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What you do:

You create websites, generate leads, and think up awesome marketing strategies (and you occasionally execute them too).

How you do it:

You work with clients you truly want to work with. You personalize their strategies and don't churn out standardized work.

Why you do it:

People who hold their own companies high deserve to be held high by their marketers.

WHAT

HOW

WHY

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Your personas.

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Finding the right person.

Persona Creation

  • Semi-fictional
  • Detailed

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Heba, 28

Stressed working woman

  • Lives nearby.
  • Busy work-week.
  • Likes small groups.
  • Local oriented.

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Erica, 55

Bored retired woman

  • Has a lot of time on her hands.
  • Likes small groups and chatting with everyone.
  • Likes to be fit.
  • Likes meditation and philosophy.
  • Prefers to do Yoga in the morning.

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Emilie, 35

Open spirited mom

  • Loves everything green.
  • Does yoga herself.
  • Is open minded.
  • Goes to the theatre and cultural events.
  • Cares about mindfulness and new styles of education.

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Your buyer’s journey.

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The buyer’s journey

Awareness

I’ve got a problem!

  • Blog
  • Videos

Consideration

What options do I have?

  • Email
  • Chatbot

Decision

Whom do I choose?

  • Freebie
  • Offer

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Dominik

Awareness

Dominik has developed a product and believes in it. Somehow he isn’t getting the customers he thought he would. How can he get more customers sales?

Consideration

He lacks exposure and business development skills. He is now looking for possible solutions. How to push sales. -->A story would help.

Decision

He cares a lot about cost and can’t hire employees. He also doesn’t have time to do it himself. Expert advisory is the only way. Good thing we offer it for free!

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Your unique selling proposition.

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What customers want.

What your competition does well.

What you do well.

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Your USP—xx because...

You’re not alone. Take a look at me and you can see that I’m not one of those abs-flexing Instagram gurus selling you a course and then leaving you alone. I got work to do, too.

I want to take you on the same journey I am already on. Together with other warriors, we work towards a healthier body and mind.

It’s a rough road and letting yourself go happens quickly. Xx keeps you on track with its points-system, motivational group-chats, and group accountability.

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Your value proposition.

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Your VP—What’s in it for them?

– Unterhaltung

– Sozialen Kontakt

– Wettkampf

– Spiele für 2–25 Personen.

– Leaderboard

– Turniere

– Stolz beim Gewinnen

– Glücklich mit Freunden

– Vergessen des Alltags

– Mehr Games = Mehr Gewinnchancen

– Stundenlange Unterhaltung

– Fesselnde Spiele, die volle Aufmerksamkeit benötigen

– Langeweile

– Isolation

– Stress

– Einfacher Einstieg

– Auf den Kunden zugeschnitten

– Schnelle Erfolgserlebnisse

– Einfach neue Leute zu finden

– Anlass etwas zu tun

– Physische Aktivität baut Stress ab

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You promise...

For (target customer) who (statement of the need or opportunity), the (product name) is a (product category) that (statement of key benefit – that is, compelling reason to buy). Unlike (primary competitive alternative), our product (statement of primary differentiation).

What your product does and who it is for.

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Your fascination triggers.

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The Diplomat

Trust & Prestige

Subtle: You work toward goals in a steady way.

Capable: Clients don’t question your ability to deliver results and to exceed expectations.

Impeccable: Everything about your performance and presentation reflects your attention to detail.

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The Diplomat

Methodical and steadfast, you produce quality results. You have clear aspirations, and you can map the most efficient plan to get there. You push themselves hard to attain higher and higher goals.

You arrive to the meeting better prepared than most. You’ve your research meticulously. The questions you ask are to the point.

You have a purposeful vision for your personal life, your career, and for the project you work for. Never complacent, you are a high achievers.

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Your story.

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Your Five Storytelling Elements

One-fits-all approach

Your Client

Personalized marketing strategies

Personalized and effective marketing strategies

companyName

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A Narrative

A client fights against standardized marketing strategies churned out by big agencies. Another “one-size-fits-all” strategy he has paid a lot for has just failed. He’s had enough, so he embarks on a journey to find a strategy that fits just him.

To reach his destination and find the perfect strategy, he uses companyName as his - almost magical - helper.

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Your brand as a person.

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If companyName was a person

companyName is 40 years old. He is usually dressed laid back but he can rock smart casual. He’d rather be a full-time dad than climb the corporate ladder. He reads a lot, although, only marketing books and blogs.

When you grab a drink with him - he orders Mai Tais - you’ll find he’s deeply passionate about his projects and clients. He strives for excellence. If there is something he doesn’t know, he learns it. His biggest fear is that he could fail a client.

Overall, he’s a down to earth guy, loyal, caring, and hard working.

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The four dimensions of tone of voice

Funny vs. Serious

Formal vs. Casual

Respectful vs. Irreverent

Enthusiastic vs. Matter-of-fact

companyName uses witty humor and word plays when it’s appropriate but he remains serious. Although he talks casually about sophisticated subjects, he keeps it professional and doesn’t cuss. He doesn’t use complicated language, unless he is sure his counterpart understands it. He shows respect for those around him and cares about them. Don’t let his matter-of-fact attitude fool you. companyName is very enthusiastic when it comes to topics he cares about!

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Your next steps.

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Align internal decisions and external communication.

  • Everything you do, serves your WHY. Craft your products and services to reflect it.
  • Focus on your personas and their buyer’s journey.
  • Let everyone know what makes you unique and what benefits you can bring your clients.
  • Become baco himself when you communicate with the outside world.
  • Always tell bits of your story.

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Stuck? Text me: pat@copyneat.com

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By Copy, neat.