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Football, entertainment, and travel-related scams: prevalence and vulnerability

Mexico

November 2025

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Content

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Methodology

Survey target group

18-64 years old residents of Mexico

Sampling

National representative sample among internet users �Quotas on age, gender, and place of residence

Contacts

Cint panel

Sample size

1000 respondents

Fieldwork

November 3-10, 2025

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Key takeaways: online scams

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12% of internet users have lost money due to football, entertainment, or travel-related online scams during 2024-2025.

  • Overall, 28% of internet users have encountered at least one of these types of scams.
  • All three scams—football, entertainment, and travel—occur with similar frequency.

The likelihood of losing money to football-related scams is high: among internet users who encountered such scams, half reported financial losses.

  • 14% of users encountered football-related scams, and 7% lost money, typically between $1001 MXN and $2000 MXN.
  • The main tactics for football-related scams involve the sale of fake match tickets and betting schemes.
  • Football-related scams primarily reach users via social media and messaging apps, with Facebook and WhatsApp being the main channels.

72% are expected to follow the upcoming FIFA World Cup 2026, presenting scammers with a large potential audience.

  • During the FIFA World Cup 2022 in Qatar, 17% of internet users encountered football-related scams, mainly involving fake match ticket sales.

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Key takeaways: vulnerability and protection measures

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Watching football on illegal platforms is one of the risk factors for getting scammed.

  • Viewing football illegally is common and often seen as relatively safe by users.
  • 45% of internet users have watched football through illegal channels, including social media, pirate websites, IPTV, messaging apps, P2P platforms, or torrents.

35-44-year-olds are more susceptible to scams and financial loss, especially when frustrated or stressed during weekday evenings.

Internet users already know the basics of protection from online scams, but need to apply concrete measures and adopt effective cybersecurity tools more widely.

  • Internet users are already aware that clicking suspicious links and answering calls from unknown numbers can lead to losses.
  • There is a need to raise awareness about concrete measures, such as checking website security, using secure payment methods, or checking financial statements.
  • 2FA is considered the most effective tool against online scams, but it is little used.
  • The most popular tool is antivirus software, which is also one of the most effective.
  • VPNs are regarded as effective as antivirus software, but their adoption rate is significantly lower.

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Scam prevalence

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Football, entertainment, and travel-related scams are less prevalent than other scams in Mexico.

% from all respondents

Prevalence of online scams in 2024-2025

28%

encountered a football, or entertainment, or travel-related online scam

Calls or messages from a fake customer support center, bank

Fake job offers

Fake financial offers

Fake gift cards, coupons, prizes, or lottery

Scams related to football

Scams related to concerts or entertainment events

Scams related to traveling

Fake charity donations

Romance scams

None of the above

Which of these scams have you personally encountered ONLINE over the course of 2024 and 2025?

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Football-related scams

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Fake match tickets are the main tactics for football-related scams.

Betting-related scams are also prevalent.

% from those who encountered a football-related scam, n=143

Football-related online scams in 2024-2025

Fake match ticket sales

Betting scams related to football

Fake football merchandise

Fake flight offers for matches

Sales of fake memorabilia signed by players

Fraudulent fan club memberships, exclusive access offers

Fake accommodation reservations for matches

Phishing attempts related to football

Fake car rental offers for matches

I don't remember

* Match fixing scams (like promising insider information on rigged matches)

Betting tip scams

Promotions for bonuses with upfront payments

Fake betting offers for football matches

Match fixing scams*

Loan scams for betting

Phishing attempts related to betting

What football-related scams did you encounter online?

What types of betting scams related to football have you encountered online?

14%

of internet users encountered football-related online scams in 2024-2025

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Football-related scams reach the audience via social media and messaging apps mainly.

Facebook and WhatsApp are the main apps.

% from those who encountered a football-related scam, n=143

Contact channels

Social media

Messaging apps

A fake website

Email

SMS

An online pop-up ad

Other

I don't remember

How or where did you come into contact with these football-related scams?

Facebook

Instagram

X (Twitter)

TikTok

WhatsApp

Messenger (Facebook)

Telegram

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7% of respondents reported monetary losses to football-related scams, typically losing $1001 MXN-$2000 MXN.

The majority of them encountered multiple scam attempts.

% from those who lost money to football-related scams, n=69

Financial losses and scam frequency in 2024-2025

7%

of internet users lost money to football-related online scams

Those who have suffered financial losses, lost on average

$1001 MXN-$2000 MXN

in 2024-2025

4 or more times

How many times have you encountered football-related scams online?

2 or 3 times

Once

I don't remember

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World Cup Qatar 2022 was highly followed, and 17% of internet users encountered football-related scams during it.

Fake match ticket sales were the most prevalent scam.

% from all respondents

% from those who encountered scams, n=168

Fake match ticket sales

Sales of fake football merchandise

Fake flight offers for matches at home or abroad

Fake hotel or accommodation reservations

Sales of fake memorabilia signed by players

Fraudulent fan club memberships or exclusive access offers

Betting scams related to football

Phishing attempts related to football

Fake car rental offers for matches at home or abroad

Other

I don't remember

74%

of internet users followed World Cup Qatar 2022

17%

of internet users encountered a football-related online scams while following World Cup Qatar 2022

Online scams related to FIFA World Cup Qatar 2022

What football-related ONLINE scams did you encounter while following the FIFA World Cup 2022 in Qatar?

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Football is highly popular in Mexico.

The FIFA World Cup 2026 is going to be followed widely.

A big football fan

A fan

Not a fan

Are going to watch or follow

World CUP 2026

Maybe

No

% from all respondents

The popularity of football

68%

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Entertainment-related scams

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Fake concert or event tickets are the most common type of entertainment-related scams.

% from those who encountered an entertainment-related scam, n=127

Entertainment-related online scams in 2024-2025

Fake concert or event ticket sales

Phishing attempts related to concerts or events

Sales of fake merchandise related to artists or events

Scams offering fake event guarantees or refunds

Fraudulent fan club memberships, exclusive access offers

Fake accommodation reservations for events

Sales of fake memorabilia signed by celebrities

Fake flight offers for events

Fake car rental offers for events

Other

I don't remember

What scams related to concerts or entertainment events did you encounter online?

13%

of internet users encountered entertainment-related online scams in 2024-2025

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Entertainment-related scams reach the audience via social media and messaging apps mainly.

Facebook,WhatsApp, and Messenger are the main apps.

% from those who encountered an entertainment-related scam, n=127

Contact channels

Social media

Messaging apps

SMS

Email

A fake website

An online pop-up ad

I don't remember

How or where did you come into contact with these scams related to concerts or entertainment?

Facebook

TikTok

Instagram

X (Twitter)

WhatsApp

Messenger (Facebook)

Telegram

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5% of respondents reported monetary losses to entertainment-related scams, typically losing $1001 MXN-$2000 MXN.

The majority of them encountered multiple scam attempts.

% from those who lost money to football-related scams, n=53

Financial losses and scam frequency in 2024-2025

5%

of internet users lost money to football-related online scams

Those who have suffered financial losses, lost on average

$1001 MXN-$2000 MXN

in 2024-2025

4 or more times

How many times have you encountered football-related scams online?

2 or 3 times

Once

I don't remember

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Traveling-related scams

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Misleading travel packages are the most prevalent form of travel-related scams.

% from those who encountered a travel-related scam, n=125

Misleading travel packages

Fake offers for accommodation reservations

Fake offers regarding tickets for tours or sightseeing

Fake visa or travel document services

Fake flight offers

Phishing attempts related to traveling

Fake travel insurance offers

Fake offers for shuttle or taxi services

Fake car rental offers

I don't remember

What scams related to concerts or entertainment events did you encounter online?

Travel-related online scams in 2024-2025

12%

of internet users encountered travel-related online scams in 2024-2025

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Travel-related scams reach the audience via social media and messaging apps mainly.

Facebook and WhatsApp are the main apps.

% from those who encountered an travel-related scam, n=125

Contact channels

Social media

Messaging apps

Email

SMS

A fake website

An online pop-up ad

Other

I don't remember

How or where did you come into contact with these travel-related scams?

Facebook

Instagram

TikTok

X (Twitter)

WhatsApp

Messenger (Facebook)

Telegram

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4% of respondents reported monetary losses to travel-related scams, typically losing $2001 MXN-$3000 MXN.

The majority of them encountered multiple scam attempts.

% from those who lost money to football-related scams, n=41

Financial losses and scam frequency in 2024-2025

4 or more times

How many times have you encountered football-related scams online?

2 or 3 times

Once

I don't remember

4%

of internet users lost money to football-related online scams

Those who have suffered financial losses, lost on average

$2001 MXN-$3000 MXN

in 2024-2025

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Overall, 12% of respondents reported experiencing monetary losses due to scams related to football, entertainment, or travel.

Summary

Football-related

Entertainment- related

Travel-related

Most often topic

Fake match tickets - main

Betting

Fake concert or event tickets

Misleading travel packages

Contact channels

Facebook

WhatsApp

Facebook

WhatsApp Messenger

Facebook

WhatsApp

Share of victims

7%

5%

4%

Amount of typical monetary losses

$1001 MXN-$2000 MXN

$1001 MXN-$2000 MXN

$2001 MXN-$3000 MXN

12%

of internet users lost money to any scam (football, entertainment, or travel)

Football-related scam attempts are more frequent than entertainment or travel-related scams

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Vulnerability to scams

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% from those who lost money to any scam (football, entertainment, or travel), n=120

Risk factors to lose money

Frustrated

Stressed

Excited

Distracted

Happy

Calm

Bored

Other

What was your emotional state at the time you received the scam offer that later caused you to lose money?

What circumstances were you in when you fell for the scam?

Morning

Day

Evening

Night

Weekday

Weekend

I was working or studying

It was my time off

I was vacationing

I don't remember

Who lost money more often?

Men

35-44y

Higher income

Managers or professionals

Residents of big cities

Football fans

Watched football on illegal streaming channels,

especially on multiple

35-44-year-olds, when frustrated or stressed, on weekdays in the evening, are more likely to fall for the scams and lose money.

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Illegal viewing of football is common.

There is a lack of knowledge about cyber threats on illegal channels.

At least half of users believe illegal channels are relatively secure.

% from all respondents

% from those who used that channel to watch football

Safe

(completely

and somewhat)

Completely safe

44% 90%

31% 84%

41% 79%

25% 53%

34% 75%

36% 82%

Perceived safety of illegal channels

TV or paid streaming services

YouTube

Social media

Live at the stadium

Pirate websites

IPTV

Messaging apps

P2P platforms or torrents

Other

I don't remember

I haven't watched

45%

of internet users

watched football on any illegal channel in 2024-2025

Where did you watch football matches in the course of 2024 and 2025?

Portrait of a viewer of illegal channels

18-44y

Average income

Employed (white or blue collar)

Resident of a big city

How safe do you believe watching football on following channels is when it comes to online threats?

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Measures of protection against online scams

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There is a need to raise awareness about concrete measures such as checking website security, using secure payment methods, or checking financial statements.

% from all respondents

Full statements:

*Use secure payment methods (such as credit cards or payment platforms that provide fraud protection, like PayPal)

*Avoid deals that sound too good to be true (such as claims of unexpected winnings, extremely low prices, or offers that require immediate action)

*Regularly check my bank and credit card statements for unauthorized transactions

*Remain cautious about requests for personal information, money, or passwords

*Educate myself about online scams and the protective measures I can take

Behavioral protection measures

Avoid clicking on suspicious links

Avoid messages or calls from unknown numbers or senders

Limit the personal information I share online

Avoid deals that sound too good to be true*

Research if the website is legitimate before making a purchase

Remain cautious about requests*

Use secure payment methods*

Verify the sender's identity before responding

Regularly check my bank and credit card statements*

Check website security (HTTPS, padlock)

Read reviews and ratings on trusted websites

Educate myself about online scams*

None of the above

What do you do to protect yourself against online scams?

Internet users already know what can lead to losses:

  • clicking on suspicious links
  • answering calls from unknown contacts

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2FA is considered the most effective tool against online scams, but it is little used.

The most popular tool is antivirus software, which is also one of the most effective.

VPNs are regarded as effective as antivirus software, but their adoption rate is significantly lower.

% from all respondents

% from those who use that tool

Most effective from scams

Antivirus software

Password manager

Ad blocker

Anti-spam or email filtering tools

Two-factor authentication (2FA)

Firewall

VPN

Identity theft protection

Tracker blocker

Anti-malware tools

Anti-phishing or anti-scam tools

Cyber insurance

None of the above

93%

of internet users use at least one cybersecurity tool

Which cybersecurity tools do you use on your personal devices?

Technological protection measures

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07

VPN for watching football

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24% of football fans use a VPN to stream matches from other countries.

16% use it frequently.

% from football fans, n=681

VPN usage for streaming football from other countries

Always

How often do you use a VPN connection to stream football matches from other countries?

Often

Sometimes

Use a VPN for football

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