efficient management for balancing emergency responses

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value

proposition

To help alleviate call volume for dispatchers during emergency situations, we are creating a dashboard to display incoming calls from speech to text then analyzing and grouping them based on relevance. This automation allows dispatchers to more effectively handle and respond to emergencies given their limited resources.

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scenario

The 911 dispatch center is overwhelmed due to a nearby freeway fire. Dominic spots a different fire in a parking lot and calls 911, transferring him to the automated voice system.

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back end demo

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value

Without ember, Dominic would be put on hold and ignored, potentially putting more lives at risk.

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