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WHICH PART OF YOUR BRAIN DO YOU PREFER?

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أرأيت إنسانا عجولا في كلامه ؟ الرجاء بالجاهل أكثر من الرجاء به�(أم 29: 20)

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"تُفَّاحٌ مِنْ ذَهَبٍ فِي مَصُوغٍ مِنْ فِضَّةٍ، كَلِمَةٌ مَقُولَةٌ فِي مَحَلِّهَا. "�(أم 25: 11)

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THE DIVERSITY GAME

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The Whole Brain Model can help us:

  • Communicate more effectively with others and develop stronger and more trusting relationships
  • Target our messages to be more effective in communicating others
  • Create a stronger connection with others
  • Work more effectively with team-mates and coordinate action across service

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Reading and Adapting�Two Key Performance Frontier Behaviors

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Just as most people favor their right or left hand, we also have “thinking preferences.”

    • Some people are fact and data oriented.
    • Others are detail oriented and want to arrange things in a step-by-step sequence.
    • Others are mostly feeling and relationship oriented.
    • Some people are big-picture thinkers and actually get overwhelmed with too many details.

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THINKING PREFERENCE

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Logical

Rational

Factual

Analytical

Mathematical

Organized

Plan oriented

Structure/focus

Sequential

Detailed

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Conversational

Quality of life

Emotional

Interpersonal

Motivational

Conceptual

Big picture, ideas

Forward looking

Intuitive

Imaginative

THINKING PREFERENCES

Why? Ideas

Future

Who? People

Feel

How? Structure

Form

What?

Data

Facts

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Do

  • Be methodical, factual,

and non-emotional

  • Speak objectively
  • Show Rational data
  • Present in logical order
  • Ask for critique
  • Respect other’s

knowledge

  • Use reserved posture
  • Look serious

Don’t

  • Emotional appeal
  • Results without giving

background data

  • Metaphors and stories
  • Getting too close
  • Overly animated facial

and hand gestures

  • Contradicting or

rushing

Do

  • Bottom line results
  • Options and probabilities
  • Appreciate his authority
  • Serious look with direct eye contact
  • Concise and focused

information

Don’t

Jumping around

  • Emotional language
  • Personal stories
  • Overly personal appeal
  • Overly technical

discussion

  • Touching or getting too close

​

Do

  • Mechanical, step by step approach
  • Direct language
  • Too many statistics
  • Cool and aloof tone
  • Formal body posture

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Don’t

Do

Don’t

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Too many statistics

and data

  • Being cool and aloof
  • Technical bombardment
  • Too many details
  • Matter of fact tone
  • Stiff body language
  • Droning on about statistics and facts

WHAT

WHY

HOW

WHO

Do & Don’t with Customer

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  • Personal recognition
  • Big picture
  • Use of metaphors
  • Connections
  • Visual material or images

Casual, friendly tone

energized with enthusiasm, Results

  • High pressure and pushy

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  • Interpersonal impact
  • Emotional appeal
  • Stories about impact on others
  • Warm friendly tone
  • Closeness; touch arm/shoulder
  • Expression of feelings
  • Quality of life
  • Relationships

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إِذًا يَا إِخْوَتِي الأَحِبَّاءَ، لِيَكُنْ كُلُّ إِنْسَانٍ مُسْرِعًا فِي الاِسْتِمَاعِ، مُبْطِئًا فِي التَّكَلُّمِ، مُبْطِئًا فِي الْغَضَبِ�(يع 1: 19)