Monitoring Quality with Small Local Partners

World Renew Guatemala

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Initial Context

MNCH Pilot Project

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• CBO: Asociación de Desarrollo Integral Polochic – ADIP (25 yrs partnership)
• 2 full time staff
• Programs – Sust. Agriculture, Preventative Health, Community Organization and Adult Literacy
• Limited experience in child survival or maternal health projects.

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Goals of the Project

• Build organizational capacity: ADIP and World Renew

- Care Group Model

• Improve children’s health / decrease malnutrition

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Project

Structure

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Staff

• 1 Coordinator
• 1 Supervisor/Promoter
• 1 Promoter

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Beneficiaries

• 5 communities
• 6 care groups
• 54 Care Group Volunteers
• 42 Neighbor Groups

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Quality Control Tools

Use of QIVCs:

• Coordinator – Supervisor
• Supervisor – Promoter
• Promoter – CGV
• Minimum Criteria for CG

Monitoring Formats

• Participants lists
• Weight and Hight Charts

Quarterly Reports

Key Performance Indicators:

# of CGs formed that functioning adequately

# of CGVs trained

# of CGVs that are managing adequately their neighbor groups

Field Visits

Quarter visits to partner’s staff and communities

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Barriers Encountered…

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• 40% Literacy rate among women in the communities.
• Slow implementation = use of QIVCs halfway through the project.
• No consistency in the use of the QIVCs.
• Language Barrier/Understanding of the questions in the checklist.

Results of Quality Control in Pilot Project

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QIVCs helped determine what to report for the KPIs, e.g. CGVs that were managing adequately their neighbor groups. Manual suggests CGVs scoring 80% in the QIVC.

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Strengthen Organizational Capacity

• Coordinator
• Supervisor
• Promoters – experimented using Community Facilitators (MoH)

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Scale – Up plan with new CBO

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Next Steps…

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Improve Quality Control:

Experiment with digital tools such as KOBO/Google Forms for quality control checklists on the field.

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THANK YOU

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