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HR in Health

Change & Compliance

Presented by HIES - 25 August 2023

Vanessa James-McPhee, Principal Workplace Consultant

HR in Health

www.healthindustryes.com.au

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Health Industry Employment Services (HIES) is founded on a passion for educating and supporting health industry businesses to navigate the complex employment framework in Australia.

About Us

Our team is focused on providing tailored employment advice, industry specific contract and document templates to assist you in navigating your Practice's employment needs.

Our Services

We are the leading HR advisors for the health sector in Australia and support hundreds of members each year, reducing the risk of fair work claims to their business.

HR in Health

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AGENDA

Be a Change Champion

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Educating & Upskilling your Team

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Team Meetings & Award Compliance

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DISCLAIMER |

This presentation, seminar or training (as applicable) and all information and documents in any oral, hardcopy or electronic form prepared specifically for it (collectively, Information) has been prepared by, or on behalf of, Health Industry Employment Services (HIES). The Information is given in summary form. The Information is general information only and is not, and is not intended as, professional or legal advice to a user. A user requiring information other than that of a general nature in relation to, in connection with or referred to in the Information, must obtain independent professional advice relevant to their own particular circumstances. The Information may include the views or recommendations third parties and does not necessarily reflect the views of HIES or indicate a commitment to a particular course of action. HIES is not liable or responsible to any person for any injury, loss or damage of any nature whatsoever arising from or incurred by the use of, reliance on or interpretation of the Information. Any unauthorised use of the Information is strictly prohibited. A user is not authorised to copy, circulate, disclose, disseminate or distribute the Information, either whole, or in part, to any third party, unless first explicitly agreed by HIES.

Q&A

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Make it Clear

Define the change & desired outcome

Identify scale of change & stakeholders

Make it Essential

Share the change vision to build awareness & desire

Make it Ready

Assess & enable change readiness

Make it Happen

Implement the change

Monitor & track change adoption & adjust comms

Make it Stick

Celebrate success

Review change process

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Educating & Upskilling�Your Team �

WHS obligations to ensure employees are competent to perform position & duties
Supports change & help achieve business goals
Improve employee confidence when fielding VPR queries from patients
Minimise risk of psychosocial workers compensation claims

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Team Meeting & Award Compliance

Paid vs Unpaid Meetings
Casual minimum shift engagement

HPSS Award – 3 hours
Nurses Award – 2 hours

Understand when overtime is payable
Risks of non-compliance

Unpaid wages claim & wage theft
Reputational damage

Paid vs Unpaid Meetings

As an employer, you know how important it is to keep everyone in the loop, right? Getting everyone together at the same time (and in the same place) can be challenging, particularly if you have full time, part time & casual staff.

A common solution is a before work or after hours meeting. These can be a great forum to deliver news, educate and inform staff about changes and information needed to enable them to perform their jobs. Maybe there’s food as well as other team bonding; and the best thing is that it doesn’t disrupt normal hours productivity. On paper, it couldn’t be simpler or more economical option.

But it’s important to be aware that if the meeting is considered compulsory, you are obliged to pay employees for their attendance.

For casual employees, we need to understand if the meeting is an extension of their shift, or are you calling them in to attend. If it’s the latter, then consider the minimum shift engagement.

For full time employees, before or after work meetings or meetings outside the ordinary span of hours will typically attract overtime.

For part time HPSS employees – you will need mutual agreement to vary their Agreed Hours otherwise it’s overtime. However, for part time nurses, they can flex up to 38 hours and continue to be paid ordinary hours, plus any applicable shift penalties.

Bottom line? All compulsory meetings are paid work time. Employees have to be paid the right pay for time spent in team meetings, if their employer requires them to be there.

Alternative to an in person meeting is hybrid meeting where those you volunteer to attend do so, and others can dial in via Zoom / Teams and the meeting is recorded for future reference etc.

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Scan the QR Code to arrange a 15-minute check in with HIES to discuss change & compliance

Q&A