TECHNOLOGY IN �WYLIE ISD

Welcome Aboard!

David Burkhart, M.Ed.�Technical Services Director

AGENDA

• Welcome to the Wylie ISD!
• Note about AUG
• Introduction to tools
• A few tips
• Answer your questions

FIRST…

This presentation and many other helpful solutions can be found at�www.wylieisd.net/TechDIY

WE SUPPORT…

• 2,580 laptops
• Teacher - Four-year lease; new laptops last year!
• 2,872 desktop computers
• 22,299 Chromebooks
• 1 to 1 in grades 5/6, (Intermediate), 7/8 (junior high), & 9-12 (high school)
• 4,628 iPads
• 2,211 telephones
• That’s over 34,000 devices – not including SMART Panels, docks, etc.!

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ABOUT THE AUG

• In short, if you wouldn’t want Dr. Vinson and the School Board to see it, don’t view it on the Internet, email it or save it
• No expectation of privacy
• Internet browsing filtered and logged
• Email is searchable and may be examined or monitored

TOOLS FOR STAFF

• All issued equipment belongs to Wylie ISD – even laptops and cell phones
• “Professional” staff given laptops with Windows 11 and Office 365
• Many other staff issued Chromebooks
• Please be careful with them, but please take them home and use them!
• 10GB Internet connection for fast access
• Mailboxes now in Exchange Online
• Check Outlook on the Web at www.outlook.com
• Sign In using username@wylieisd.net and district password

MORE STAFF TOOLS

• Microsoft Office 365
• Get up to 5 installs Office 365 for PC, Mac, & phones for FREE!
• Go to www.office.com
• Login with username@wylieisd.net and WISD password
• Cisco Unity Connection (voicemail 🡪 Inbox)
• Microsoft Teams�(IM, voice & video, desktop/app sharing)
• Classroom phones match room
• Hotel philosophy (0 for front office)
• Not tied to voicemail

EVEN MORE STAFF TOOLS!

• Discovery Learning (a.k.a., United Streaming)
• No need to store videos on Desktop or in Documents
• Can setup “Quick Lists” to get back to your favorites!
• Skyward Gradebook with Parent Access
• Good news – Helps parents keep tabs on their kids
• Bad news – Teachers have to keep it up-to-date!
• Shortcuts – www.wylieisd.net/skyward

CLOUD STORAGE CONSIDERATIONS

• Microsoft OneDrive for Business
• Desktop and Documents synced there
• Google Drive = G: drive
• My Drive and Shared drives located there
• Have access to files anywhere you have Internet access
• Should be set to Available Online, not Available Offline
• Available Offline uses laptop disk space; only 256GB!

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EMAIL CONSIDERATIONS

• Please use for district purposes only
• Deleted Items and Sent Items folders purged after 365 days
• Junk E-mail folder purged after 30 days
• Mailbox size limit is 99GB
• Cannot auto-forward email to external address
• Tip for long addresses: use username@wylieisd.net!

HELD MESSAGES SUMMARY

TOOLS FOR STUDENTS

• SMART Panel in classrooms

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TOOLS FOR STUDENTS

TOOLS FOR STUDENTS

• SMART Panel in classrooms
• PreK: 6 iPads per classroom
• Grades K-1: 12 Chromebooks per classroom
• Grades 2-4: 22 Chromebooks per classroom
• Elementary Campuses – Two carts of 25 iPads & one cart of 25 Chromebooks in Library
• Grades 5-12 are 1:1 Chromebooks – students take them home
• We need your help to prevent damage and abuse!
• Last year we spent $176,000 in parts and have a fulltime tech to repair them!

TOOLS FOR STAFF & STUDENTS

• All staff & students have Google Apps accounts
• Staff (first.last@apps.wylieisd.net)
• Email & full Google Apps
• Students (lllfffxxx@apps.wylieisd.net)
• PK-4 – no email
• 5-12 – have email
• www.wylieisd.net/links – Student applications

SUPPORT TICKETS

• Many common fixes at www.wylieisd.net/TechDIY
• We use Incident IQ for technology support tickets
• Help Desk icon on every desktop
• Submit a ticket when technology is not working
• Please do not ask a tech to address an issue without a ticket
• Techs’ evaluations reference Help Desk; no ticket, no credit
• Helps us track issues
• Cannot support personal devices (no personal printers, APs, etc.)

WHO TO CONTACT FOR SUPPORT

• Please look for a Help Desk category for all support
• Professional Development – Lee Hattaway
• Website – after checking with campus webmaster, �Doug Bellamy
• Printers – all repairs done by Ricoh or Xerox�(check with campus secretary)
• Skyward Gradebook – Campus Gradebook Trainer
• Maintenance requests submitted to office personnel

ADOBE CREATIVE CLOUD

SKYWARD EMPLOYEE & EDUCATOR ACCESS

GOOGLE SIGN-IN

WYLIE ISD SIGN-IN

FINAL TIPS

• Public Wi-Fi: WISD_Guest with captive portal
• All students in grades 5-12 & all staff can reset their own passwords at www.wylieisd.net/reset (campus secretary can reset staff passwords)
• Computer lab aides and some others can reset student passwords (grades 3-12)
• New phone? Redo multi-factor authentication (MFA); Authenticator app is best!
• Go to https://aka.ms/mfasetup
• Directions are at www.wylieisd.net/TechDIY
• Use •+P to change your display options
• Better to not open laptop lid/monitor when docked

QUESTIONS?

LAPTOP USERS: BEFORE YOU LEAVE!

• Please take care of your laptop (no personal stickers, etc.)
• Log into laptop
• Open Outlook (may need to authenticate)
• We do not support the Google Meet Add-in
• Click ∨ at far-right to show full ribbon (Home, Send/Receive, etc.)
• Click View > click/tap Show Focused Inbox to turn off
• Under View, click Reading Pane then select your desired view

LAPTOP USERS: BEFORE YOU LEAVE!

• Sign into Google Drive
• Sign in with first.last@apps.wylieisd.net
• On next screen use username@wylieisd.net, then password
• Click/tap to Stay signed in
• Must Allow access to your Google Account
• Verify you’re signed into Chrome
• Click upper photo/letter then click Turn on sync (Link Data; I’m in)
• Sign into Adobe Creative Cloud (use first.last@wylieisd.net, �not @apps.wylieisd.net)