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Content marketing strategy

July 2023

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  1. Establish Ravio as a trusted expert voice in the compensation space through regular insight-led educational content�
  2. Increase brand awareness amongst our ICPs by finding the channels they use and effectively distributing our content there�
  3. Increase inbound warm lead generation from ICPs at the top of the funnel; accelerated sales cycle.

CONTENT MARKETING GOALS

A core pillar of Ravio’s GTM at the top of the funnel:

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Entry point:

Searches for information, guidance, examples, resources (Google, LinkedIn)

IDEAL CONTENT JOURNEY

Explore:

Click through to an article on the Ravio website, and spend time engaging with it

Engage:

Click through to other relevant pieces of content on the Ravio website

Connect:

Take action to stay in touch with Ravio – follow us on linkedin; subscribe to our newsletter(s); download a resource

Stay in touch:

Engage with regular touchpoints e.g. click on LinkedIn posts, open email newsletter, re-access resources, check for new blogs

Conversion:

Eventually sign up to access Ravio (once there is a clear need) because we are top of mind and they trust our expertise.

Content drives awareness and trust, accelerating the sales cycle

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The people person

The business pusher

The impact influencer

The risk mitigator

More info

Example titles: Talent Acquisition & Management, People Operations, VP People, CPO, Employee Relations

Description: Plays a role in leading efficient and memorable People process across hiring, retaining, motivating, and building competitive culture. Got into this space for the human aspects, and commonly does not have robust data analyst training.

Example titles: CEO, CFO, CPO (People), Head of Marketing, Director of Product

Description: Responsible for company's commercial growth, expansion, and competitive differentiation across brand marketing & employer brand. They are responsible for making their company a great place to work, and extending that value through to their customer-facing brand.

Example titles: Head of Diversity & Inclusion, Dir. of Sustainability, Dir. of Coms

Description: Incentivised to create impact across social, environmental, and financial responsibility and communicate externally to manage corporate reputation.

Example titles: Compliance and Legal, CFO, Health & Safety

Description: Their role is to manage and mitigate risk to the business, including sharing of employee data. They respond well to handheld education and assurance of the level of integrity associated with Ravio’s privacy measures.

The data expert

Example titles: Compensation & Benefits, Data Analyst, CTO

Description: Creates and manages plans for employee salaries and benefits packages. This often means they're purchasing data sets from multiple sources and triangulating information to create a comprehensive approach to allocating salaries, benefits, equity, etc.

Expertise: Figuring out how to compensate people correctly and competitively in a fast-paced growth stage

Pain: Familiar with pain of purchasing data from Towers Watson, Radford, and also knows of tools like Figures

Expertise: Strong data analysis and building data models

Pain: Spends a ton of time building their own comp & benefits models through high manual, and expensive, process of triangulating data sets and then maintaining data

Expertise: Strong experience in commercial leadership at startups and scale-ups

Pain: Aggressive KPIs yielding commercial impact, but limited tools to hit them, resulting in risk to business growth and attractiveness as a desirable place to work

Expertise: Operational lead ensuring that D&I principles are embedded across all HR & business activities

Pain: Often feels siloed away from ‘business pusher’ people with limited tools to quickly assess the company’s D&I performance vs. the market

Expertise: Minimise the amount of risk the business is subjected to, including the protection of employee data shared with third parties

Pain: Trying to either trade off risk vs reward, or a “data protection warrior”that completely blocks all perceived risks regardless of opportunity cost.

primary audiences (highest likelihood to buy)

Secondary audiences (part of buying committee)

CONTENT MARKETING GOALS - START WITH AUDIENCE PAIN

A go-to resource for our audience:

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Equip HR teams with educational resources and accurate, up-to-date market insights to empower them to make better informed decisions for their people and their business.

Make empowered compensation decisions

CONTENT MARKETING GOALS

Prepare HR teams to navigate the rapidly changing world of compensation, and understand how fairer, more transparent compensation practices can help to grow their business.

Lead the way on fairer compensation

Enable HR teams to have compensation conversations with confidence – both communicating changes to teams, and getting buy-in from senior leaders.

Communicate compensation with confidence

To enable them to:

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The building blocks for data-driven, fair compensation decisions, centred around a) our unique real-time insights into the market and b) voices of peers in the people space.

Questions we might answer:

  • What approaches are other startups using for salary bands?
  • Are we targeting the right percentile to attract the best talent to grow our business?

Compensation & benefit 201

CORE TOPIC AREAS

Thought pieces on topic areas which could fundamentally change ways of working and compensation approaches in the future – incorporating collaborators with experience and interrogating the pros and cons.

Questions we might answer:

  • Is Buffer’s radical transparency on employee pay actually a good thing?
  • How could desired benefits change with new generations e.g. 4 day workweeks?

The future of compensation

Tools, insights, and peer-to-peer advice for considered, evidence-backed, open conversations about compensation across teams, hiring managers, and leadership.

Questions we might answer:

  • How can I get buy-in from leadership for my pay transparency idea?
  • How do I address employee resistance to necessary compensation changes?

Compensation conversations

Elements running across all core topics: Ravio insights, voices of HR peer collaborators, addressing pain, relating fair compensation to business success.

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What makes our content different?

APPROACH - HOW WE ACHIEVE THOSE GOALS

  • We go beyond entry-level educational content, combining our unique Ravio insights with a human voice, collaborating with our audience’s HR peers to tell the stories behind the data and address real pain points.

  • We push our industry forward in opening conversations about tricky topics (e.g. gender pay gap, pay transparency) and thinking critically about what the pros and cons may be.

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First, foundational blog content

APPROACH - HOW WE ACHIEVE THOSE GOALS

  • The Ravio blog = the core channel for content marketing

  • Set the foundations for success and scale:
    • Processes: strategy, content calendar, ways of working, CMS
    • Design for blog area & individual blog pages
    • Produce quality pillar, evergreen articles for each core topic
    • Consistently publish new articles (aim: 1 per week)
    • Establish a basis for content distribution – partner network, sales & CS conversations, organic LinkedIn calendar, introduce monthly blog email newsletter

  • Measure performance, review regularly, optimise - learn what’s working.

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ROUGH SCHEDULE FOR FOUNDATIONAL CONTENT

Type of content

Regularity

Article

1 per week produced (minimum)�1 per week published

Email newsletter to subscribers

1 per month

LinkedIn posts

1 per weekday (80% content focused, 20% product focused)

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Then, double down on what works

APPROACH - HOW WE ACHIEVE THOSE GOALS

  • Develop clusters of content around the pillar articles for each core topic�
  • Refine blog page design, website navigation, filters

  • Produce resources (gated with automated nurturing emails, or long-form ungated) for each core topic e.g. tools, templates, guides, report

  • Build on the distribution channels that show results e.g.
    • Partner network - series of webinars, in-person workshops, bespoke resources
    • Email newsletter - additional segments e.g. industry-specific updates, topic-specific updates, insight-only update
    • LinkedIn - increase regularity, focus on topic areas with high engagement, paid ads, start LinkedIn newsletter

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And, experiment further (in partnership with growth lead)

APPROACH - HOW WE ACHIEVE THOSE GOALS

  • Continuously listen to and learn from customers to identify gaps in the strategy e.g. new topic areas

  • Trial new content formats podcasting, video versions of blogs for youtube, standalone content campaigns e.g. Payapa countrypedia, whitepapers, learning courses, academy/hub

  • Trial new channels e.g. guest posting bespoke content for aligned publications, tiktok/threads, google ads

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How will we know what’s working?

MEASURING SUCCESS

  • Content metrics:
    • Organic traffic to website
    • Search terms
    • Blog engagement: views, time on page, bounce rate
    • Gated content downloads
    • Anecdotal mentions & positive feedback – prospects, customers, partners

  • Distribution metrics:
    • Email newsletter subscribers
    • Email newsletter open and click-through rates
    • LinkedIn followers, engagement rates, website traffic

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How does this interact with product-focused content?

TOFU, MOFU, BOFU

This strategy focuses on top of funnel (TOFU) content, strategically aiming to increase awareness and engagement.

To effectively turn awareness into conversions, we also need middle and bottom of funnel content – guiding our audience through product consideration and decision-making.

Product marketing will lead on identifying needs for MOFU & BOFU content, and will collaborate with content marketing for production (and it will be included in the overall content calendar).

Examples: guide on our levelling approach, sales collateral, monthly product update email, product launch blogs, competitor analysis notion page, in product education on data-.

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From strategy to delivery…

DELIVERY DOCUMENTS

➡️ Brand voice

➡️ Style guide

➡️ Content calendar, which includes:

  • A top level content roadmap of the next upcoming topics
  • Calendar for blog, downloads, email, LinkedIn for 2023 (draft; subject to change)
  • Reporting on metrics