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Cultural Humility �for Working with People Who Use Drugs & People Experiencing Homelessness

Dass, Anami (2024)

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Anami Dass

Director - Harm Reductionist Media (HRShare.org)

Board Vice President – NM Harm Reduction Collaborative (NMHRC)

Board Member – Advocates for Transgender Equality (A4TE)

Chairwoman - Albuquerque Human Rights Board (HRB)

….& Person Who Uses Drugs

(she/her)

Presentation By:

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People Who Use Drugs�(“PWUD”)

Carl Segan

astronomer

(cannabis)

Marion Berry

DC mayor

(cocaine)

Kristen Bell

actress

(psychedelics)

Carl Hart

neuroscientist

(heroin)

…and countless others

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Stigma�(PWUD)

Overt�

“Drugs & Drug Dealers are evil.”�

“PWUD are…

  • Criminals.”
  • Dangerous.”
  • Liars.”
  • Stupid.”
  • Gross.”
  • Lazy.”
  • Incompetent.”
  • Out of Control.”
  • Selfish.”

“I was a (slur for PWUD), but I got clean.”

Covert�

“Drugs are bad for society”�

“It would be ideal if people were sober.”

“PWUD can get better.”

“I used to use drugs, but I’ve been clean for years.”

“Abstinence is the only form of recovery.”

“Death of Despair” �(implying overdose is related to suicide)

“We need to hold users accountable.”

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Overt Stigma�(PWUD)

“Drugs & Drug Dealers are evil.”

Drug dealers are community leaders who take on the risks associated with acquiring a resource. �

“PWUD are Criminals/Dangerous/Liars/Stupid/Gross/Lazy/Incompetent/Out of Control/Selfish/etc.”

A lot of people use drugs.

“I was a (slur for PWUD), but I got clean.”

PWUD aren’t dirty.

Self-Identifying as a person who used to use drugs problematically doesn’t negate the harm of using pejorative terms for others.

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Covert Stigma�(PWUD)

“Drugs are bad for society”Drugs are a product of societies, and humans have always used drugs.�

“It would be ideal if people were sober.” �Abstinence isn’t for everybody.�

“PWUD can get better.” �Drug use is not a sign that something is “wrong”.

“I used to use drugs, but I’ve been clean for years.”PWUD are not dirty. Abstinence isn’t purity.

Abstinence is the only form of recovery.” �Recovery includes alternatives to abstinence”

“Death of Despair”Accidental overdose is not suicide. Drug use can be celebratory, ceremonial, and experimental.

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Consistent Boundaries�(PWUD)

Prejudicial Boundaries

Setting differing standards for people who use drugs than for others.

Results in:

  • Client Disengagement
  • Interpersonal Conflicts
  • Worsened Reputation
  • Client dishonesty
  • Lower Quality of Care
  • Negative Health Outcomes
    • Increased Risk of Overdose
    • Undisclosed Use

Healthy Boundaries

Maintaining the same rules/expectations for everyone regardless of drug use.

Results in:

  • Better connections with Clients
  • Easier Interactions
  • Improved Reputation
  • Client honesty
  • Significantly Higher Quality of Care
  • Improved Health Outcomes
    • Reduced Risk of Overdose
    • Open Dialogue

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Stigma against�(People Experiencing Homelessness)

Overt�

“ They’re all on drugs.”

The homeless are…

  • Criminals.”
  • Dangerous.”
  • Liars.”
  • Stupid.”
  • Gross.”
  • Lazy.”
  • Incompetent.”
  • Out of Control.”

“I was homeless once, but I made the choice to seek help.”

Covert�

“Homeless individuals need treatment.”�

“Homelessness brings crime.”

Some people just don’t want help.”

When I was homeless, I didn’t act all crazy. I worked hard to rebuild my life.”

“Back in my day it didn’t used to be this bad.”

“Beautification” “Public Safety” etc.

“We need to hold the homeless accountable.”

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Consistent Boundaries�(People experiencing homelessness)

Prejudicial Boundaries

Setting differing standards for people who are unhoused than for others.

Results in:

  • Client Disengagement
  • Interpersonal Conflicts
  • Worsened Reputation
  • Client dishonesty
  • Lower Quality of Care
  • Negative Health Outcomes
    • Increased risk of Suicide
    • Refusal to engage with support

Healthy Boundaries

Maintaining the same rules/expectations for everyone regardless of housing status.

Results in:

  • Better connections with Clients
  • Easier Interactions
  • Improved Reputation
  • Client honesty
  • Significantly Higher Quality of Care
  • Improved Health Outcomes
    • Reduced Risk of Overdose
    • Open Dialogue

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What Stigma Does to PWUD &�People Experiencing Homelessness?

Practical

Barriers to Treatment/Support

Mistrust of Medical Providers

Over correcting and attempting abstinence before they’re ready

People pleasing behaviors

Increased chance of suicide, overdose, overuse, and relapse

Personal

Disengaging with treatment/Support

Internalized Stigma

Feeling a sense of obligation and followed by feelings of failure

Negative self-perception and self-talk.

Loss of connection with provider, and sense of hopelessness

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Gears of Influence

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Gears of Influence

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Gears of Influence

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Gears of Influence

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Gears of Influence

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Gears of Influence

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Gears of Influence

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Gears of Influence

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Gears of Influence

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Gear Grinding

Clients

  • Stigma/Judgement
  • Barriers to Service
  • Lack of Autonomy (&) Lack of Consent
  • Broken Promises/Malpractice
  • Trauma

Both

  • Housing Insecurity
  • Poverty
  • Isolation/Marginalization
  • Victimization/Abuse
  • Trauma

Front Line Workers

  • Abuse/Harassment
  • Overworking/Overextension
  • Lack of Authority (&) Lack of Control
  • Vicarious Trauma (&) Lack of Support
  • Compassion Fatigue

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Gear Grinding

Management

  • Lack of Funding/Resources
  • Lack of Control
  • Out of Date Information
  • De-Facto Expert
  • Competing Expectations

Both

  • Abuse/Harassment
  • Overworking
  • Isolation
  • “Front Desk Syndrome”

Front Line Workers

  • Lack of Authority (&) Lack of Control
  • Vicarious Trauma (&) Lack of Support
  • Compassion Fatigue

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Repair Methods

Internal

  • Mindfulness
  • Days Off/Vacation Days
  • Firm Boundaries with Employer
  • Firm Boundaries with Work/Clients
  • Community
  • Creativity
  • Self-Care
  • Water

External

  • (See “Internal Repair Methods”)
  • Less Abrasive Spaces
  • Security
  • Basic Needs
  • Empowerment
  • Autonomy
  • Honesty
  • Respect

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Check-In

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Smart Tool 2.0

Safety

Measure

Adjustments

Re-Evaluate

Tracking

A tool for empowering clients to reduce harm.

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Smart Tool 2.0

Safety

Clients choose what concerns are most prominent to them. Providers can suggest concerns but this process needs to come from the clients.

What potential harm comes from this behavior?

What issues have I been experiencing relating to this behavior?

What worries me (or others) about my behavior?

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Smart Tool 2.0

Measure

Clients walk the provider through their current process.

When? Where? How much? With whom? Etc.

Example: Injection Substance Use

What tools do you use? Do you use new cookers and filters each time? How long do you cook before loading a syringe? Do you have surplus new syringes so you don’t have to reuse? Once you tie off, how long do you take before injecting? Where are you when you’re injecting? Are you safe to take your time or are you having to hurry?

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Smart Tool 2.0

Assessment

Find potential incremental adjustments that can be implemented to increase safety at each step of the behavior(s) process

When? Where? How much? With whom? Etc.

Example: Lashing Out violently when triggered by annoying sounds.

  • Instead of waiting for others to stop making noise, could you move away from them?
  • If that’s not possible at that time, could you try informing them that I struggle with misophonic distress?
  • If you don’t feel comfortable disclosing that, could you bring a fidget or a stress ball to let off some of the physical energy?

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Smart Tool 2.0

Re-Evaluate

Looking at these alterations in behavior, this step assesses if the risks from the “safety concerns” are eliminated or lessened as a result.

This step also can function as a reality check as to what alterations are achievable and what alterations are overly optimistic and leave gaps in safety.

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Smart Tool 2.0

Tracking

This is the last step, but leaves the plan ongoing, thus allowing for changes in the client’s plan as their behavior shifts.

Monitor how these efforts go over time.

This also allows the client to see progress and locate challenge areas in the form of data, which can assist with building a evidence-based perspective on their behavior (for both provider and client).

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Questions?

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Download the �SMART 2.0 toolkit at �www.HRShare.org/SMART

Smart Tool 2.0

Safety

Measure

Adjustments

Re-Evaluate

Tracking

Original Presentation by Anami Dass, Director of Harm Reductionist Media/HRShare © All Rights Reserved. �Dual Diagnosis Training Summit, Homeless Coordinating Council for the City of Albuquerque, Bernalillo County, and the University of New Mexico.

September 11, 2024. More information at HRShare.org and AnamiDass.org