ISO 14001, ISO 45001,

ISO 9001 and R2V3

General Awareness �Training Presentation

7.2.6-T General Awareness Training – Rev.0

Effective Date: 12-11-19

Outline

• Description of ISO 9001, ISO 14001, ISO 45001, and R2 certifications.
• Why did SkyVine ITAD decide to implement an, Quality, Environmental, Health and Safety (QEHS) Management System?
• What do you need to know?
• What questions could you be asked in an audit interview?

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What is ISO 9001?

• A series of standards developed by the International Organization for Standardization for Quality Management Systems.

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• The standard requires companies to identify customer requirements and ensure customer satisfaction.

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What is ISO 14001?

• A series of standards developed by the International Organization for Standardization for Environmental Management Systems.

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• The standard requires companies to identify environmental aspects of their operations and control the aspects so they don’t hurt the environment.

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What is ISO 45001?

• A series of standards developed by the British Standards Institute for Occupational Health and Safety Management Systems.

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• The standard requires companies to identify health and safety hazards of their operations and control the hazards so they don’t hurt employees and others.

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What is R2?

• Responsible Recycling (R2) – is a set of guidelines to assess electronics recyclers’ environmental, worker health and safety, and security practices.

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• Main focus includes managing end of life focus materials, including batteries, circuit boards, PCBs, CRT glass and mercury devices such as fluorescent tubes.

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• Reuse, Recover, Dispose management strategy for materials.

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OnSite Environment, Health and Safety

• Conduct an QEHS hazards and risk assessment

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• Manage hazards appropriately, including the use of PPE and monitoring/sampling protocols according to OSHA

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• Address all OSHA required plans

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Environmental Aspects

• Significant Environmental Aspects at SkyVine ITAD includes;
• Air Emissions
• Noise Generation
• Potential Fire or Explosion

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Health & Safety Risks

• Significant Health and Safety Risks at SkyVine ITAD includes;
• Air Emissions
• Noise
• Chemicals/Hazardous Substance, Potential for Spill or Release
• Potential for Fire

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Why did SkyVine ITAD decides to implement a Quality, Environmental, Health and Safety Management System?

• Meet customer requirements and ensure customer satisfaction
• Protect the environment and worker health and safety
• Lower the risk of noncompliance with laws and regulations
• Potential Business Opportunities

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Quality, Environmental, Health and Safety Policy

• Meet customer requirements and continually improve
• Develop and maintain QEHS programs that conform to the best practices within the electronics recycling and refurbishment industry
• Prevention of Pollution, Injury and Ill Health
• Reuse, Recover, Dispose materials management strategy
• Manage Focus Materials
• Comply with the Law and other Requirements
• Communicate the Policy 

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What do I need to know?

• Procedures, Health & Safety and Emergency Training
• The QEHS Policy
• Roles & Responsibilities
• SkyVine ITAD will be conducting internal audits once a year to check on the system.
• An outside auditor will be coming in June to audit SkyVine ITAD’s conformance to the standards.
• An outside auditor will come every year after initial certification.

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What could I be asked during an audit?

• Quality, Environmental, Health and Safety Policy
• Procedures
• Health and Safety Requirements
• Reporting requirements for spills/accidents/etc.
• Training you received
• Emergency procedures & drills
• Required records
• Who do you report to

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Sample Audit Questions

Can you tell me about SkyVine ITAD’s quality, environmental, health and safety policy?

What does the QEHS policy mean to you in your day to day job activities?

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What Personal Protective Equipment (PPE) are you required to wear to protect yourself? Why do you wear Personal Protective Equipment (PPE)?

What responsibilities are assigned to you?

Have you been given any responsibility and authority for

making sure that environmental spills are reported correctly?   

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Sample Audit Questions – cont.

 To whom do you report an environmental issue such as somebody mishandling or improperly disposing of a chemical or waste?

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What sort of general QEHS awareness training have you received? (THIS TRAINING)

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What did you learn in the training?

How are you made aware of QEHS issues within your area of responsibility?

If you have questions regarding something that you believe could cause damage to the environment who do you contact?

What do you do in case of an emergency?

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Sample Audit Questions – cont.

When was the last time you evacuated the facility for an emergency? (It’s ok to say never if an actual emergency has never happened.)

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When was the last time you participated in a fire or emergency drill?

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Where are your nearest emergency exits?

Where are your fire extinguishers, spill kits, first aid kits?

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What do you do if you see a fire or other dangerous situation?

What would you do if you noticed a large amount of a chemical or unknown substance in your area?

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Procedures Training

• Procedures Training is required for those jobs associated with significant environmental impacts and significant health and safety risks.

• Procedures training will be held this month.

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Questions

• Questions?

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