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OPERATIONS MANAGEMENT AND ITS EFFECT ON EMPLOYEE MANAGEMENT

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INTRODUCTION

Understanding the Relationship Between Operational Strategies and Workforce Management

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WHAT IS OPERATIONS MANAGEMENT?

CONCERNED WITH PLANNING, ORGANIZING, AND SUPERVISING PROCESSES

Ensures efficient production of goods and services.

Aims for cost-effectiveness, quality control, and customer satisfaction.

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KEY ACTIVITIES

Product design

Quality management

Process improvement

Supply chain coordination

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WHAT IS EMPLOYEE MANAGEMENT?

Process of managing employee performance, satisfaction, development, and workplace relationships.

Key Elements

Recruitment and staffing

Training and development

Performance appraisal

Motivation and retention

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HOW OPERATIONS MANAGEMENT AFFECTS EMPLOYEE ROLES

OM defines workflows and responsibilities.

Standardized tasks can increase clarity but reduce creativity.

Flexible systems allow employee autonomy and innovation.

Examples:

Assembly lines vs. cross-functional teams

Automation impacts manual labor needs

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IMPACT ON EMPLOYEE PRODUCTIVITY AND MOTIVATION

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POSITIVE EFFECTS:���CLEAR ROLES IMPROVE FOCUS���EFFICIENT SYSTEMS REDUCE WORKLOAD STRESS���PERFORMANCE MONITORING ENABLES RECOGNITION AND REWARDS

CHALLENGES:

TOO MUCH PROCESS CONTROL MAY DEMOTIVATE

OVEREMPHASIS ON EFFICIENCY CAN INCREASE PRESSURE

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ROLE OF TRAINING AND DEVELOPMENT

OM DRIVES EMPLOYEE CAPABILITY BUILDING

Lean practices and technology adoption need proper training.

Cross-training improves flexibility in workforce use.

Promotes continuous learning culture.

EXAMPLE

Using ERP systems requires technical upskilling

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CONCLUSION & RECOMMENDATIONS

Summary

Operations management shapes how work is done.

Strong alignment between operations and HR improves performance.

A balanced approach leads to productive, satisfied employees.

Recommendations

Involve employees in process design

Invest in training aligned with operations strategy

Monitor effects of operations on employee wellbeing

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THANKS