1 of 30

Key Bank Client Challenge

Anthony Carlson, Nataleigh Grochoski, Shea Connolly, Jackson Paas, Tommy Kacmarcik

space for

your logo

2 of 30

Figure 1- “Likelihood of Customers Switching Banks in the U.S.” Statista, 2019

3 of 30

Lasting Effects of COVID-19

  • 40% of people plan to return to banks after Covid
  • Long-term Effects/Staying away from In-Person Events
  • 69% of Gen Z will watch more YT
  • 59% are spending more time on Social Media

(GlobalWebIndex, 2020)

4 of 30

“Gen Z logs on to social media for roughly 2 hours and 55 minutes each day”

(Bump, 2020)

5 of 30

Facebook

129,760 Friends

40.5 = Average User Age

Twitter

23,600 Followers

40 = Average User Age

(Cooper, 2019)

(Phillips, 2016)

6 of 30

Instagram

5,732 Followers

25 to 30 = Average User Age

YouTube

969 Subscribers

81% of 15-25 year olds use YouTube

(Cooper, 2020)

(Clement, 2020)

7 of 30

Why is it important?

8 of 30

Instagram

YouTube

  • 85% Active

  • 80% to expand knowledge

  • 68% to improve or gain new skills
  • 73% of Gen Z adults use Instagram regularly

  • 85% learn about new products

(MarketingCharts, 2019)

9 of 30

Figure 2- Data Source: Keybank Financial Wellness Database

10 of 30

RedBull

11 of 30

How will you sell an experience/connection?

12 of 30

“Over 60% of TikTok users are comprised of Generation Z”

(Muliadi, 2020)

13 of 30

0

Large U.S. Banks on TikTok

There are currently

14 of 30

Why TikTok

  • 800 Million Monthly users

(Kemp, 2020)

  • 60% of US TikTok users are aged between 16-24

(Beer, 2019)

  • Spend an average of 52 minutes per day

(Iqbal,2020)

Figure 3 - “The biggest problem with Microsoft's fractured TikTok deal.” Brandom, 2020

15 of 30

Ads on TikTok

Brand Takeover

Figure 4- Brand Takeover Ad. Adapted from “How Much do Tiktok Ads Cost?” Influencer Marketing, 2020

16 of 30

Ads on TikTok

In-Feed Video

Figure 5- In-Feed Video Ad. Adapted from “How Much do Tiktok Ads Cost?” Influencer Marketing, 2020

17 of 30

Ads on TikTok

2D, 3D, and AR Lenses

18 of 30

Ads on TikTok

Hashtag Challenge

Figure 6- Hashtag Challenge. Adapted from “How Much do Tiktok Ads Cost?” Influencer Marketing, 2020

19 of 30

Chipotle

#GuacDance Challenge

  • 88% digital sales growth(Lucas, 2019)
  • 14.6% revenue growth(Lucas, 2019)

Figure 7- “Guac Dance Image.” Reddit, 2019

20 of 30

#MoneyMoves

21 of 30

Financial Advisors on the App

22 of 30

Creating Community

Fostering Relationships

Informing Consumers

Unlock Your Potential

23 of 30

References

Beer, C. (2019, November 27). Is TikTok Setting the Scene for Music on Social Media? -

GlobalWebIndex. Retrieved November 16, 2020, from https://blog.globalwebindex.com/trends/tiktok-music-social-media/

Bump, P. (2020, February 3). 52 Gen Z Stats Marketers Need to Know in 2020. Retrieved from

https://blog.hubspot.com/marketing/gen-z-stats

Cooper, P. (2020, January 13). 23 YouTube Statistics that Matter to Marketers in 2020. Retrieved

from https://blog.hootsuite.com/youtube-stats-marketers/

Cooper, P. (2019, October 30). 25 Twitter Statistics All Marketers Should Know in 2020.

Retrieved from https://blog.hootsuite.com/twitter-statistics/#:~:text=The median age of U.S.,of the national population does

Iqbal, M. (2020, October 30). TikTok Revenue and Usage Statistics (2020). Retrieved November

16, 2020, from https://www.businessofapps.com/data/tik-tok-statistics/

Kemp, S. (2020, January 30). Digital 2020: Global Digital Overview - DataReportal – Global

Digital Insights. Retrieved November 16, 2020, from https://datareportal.com/reports/digital-2020-global-digital-overview

Lucas, A. (2019, October 23). Chipotle crushes earnings estimates, says accelerated drive-thru plans may delay some store openings. Retrieved November 16, 2020, from https://www.cnbc.com/2019/10/22/chipotle-mexican-grill-cmg-earnings-q3-2019.html

24 of 30

References

Muliadi, B. (2020, July 06). Council Post: What The Rise Of TikTok Says About Generation Z. Retrieved November 16, 2020, from https://www.forbes.com/sites/forbestechcouncil/2020/07/07/what-the-rise-of-tiktok-says-about-generation-z/?sh=48be37f46549

NapoleonCat. (September 2, 2020). Distribution of Instagram users in the United States as of August 2020, by age group [Graph]. In Statista. Retrieved November 16, 2020, from https://www.statista.com/statistics/398166/us-instagram-user-age-distribution/

Phillips, J. L. (2016, October 26). What Is the Breakdown of Facebook Users by Age? Retrieved from https://smallbusiness.chron.com/breakdown-facebook-users-age-63280.html

25 of 30

Image References

Brandom, R. (2020, August 04). The biggest problem with Microsoft's fractured TikTok deal. Retrieved from https://www.theverge.com/2020/8/4/21354255/microsoft-tiktok-trump-ban-bytedance-china-us-canada

Influencer Marketing. (2020, January 02). How Much do TikTok Ads Cost? Retrieved November 16, 2020, from https://influencermarketinghub.com/how-much-do-tiktok-ads-cost/

R/FellowKids - Found this Chipotle ad on TikTok. (2019). Retrieved November 16, 2020, from https://www.reddit.com/r/FellowKids/comments/ck7l3d/found_this_chipotle_ad_on_tiktok/

26 of 30

Slides for FAQ

27 of 30

Hollister

#MoreHappyDenimDance Challenge

28 of 30

Tik Tok Content Prototype

29 of 30

Other Tik Tok Content Prototype

30 of 30

What content are other banks providing on YouTube that produces a high subscriber count?