VALUE CREATION
THROUGH CAPITAL BUDGETS
A Trinity Property Consultants Intern Research Project
Three Properties. Three Capital Strategies. One Question:
Where Should Capital Actually Go?
Presented to the Trinity Judge Panel | July 2026
INTRODUCTION
Project Overview & Presenters
PHASE 1
Major Property Upgrades
Arrive Wakaba — Los Angeles, CA
Anderson Feng · Anwar Ali · Nicholas Myrell
PHASE 2
Unit-Level Upgrades
Arrive Rolling Oaks — Thousand Oaks, CA
Jack Martin · Lena Pham · Drew Douglas
PHASE 3
No-Capital Value Creation
Arrive South Loop — Chicago, IL
Claire Hightower · Payton Ulloa · Eland Savage · Ben Frost
PHASE 1
Major Property Upgrades
Arrive Wakaba
232 E 2nd Street, Los Angeles, CA
PHASE 1
Objectives
Evaluate the effectiveness of prior property-wide capital upgrades.
Identify high-value opportunities for further property-wide capital improvement.
Recommend specific capital upgrades with the highest ROI.
1
2
3
PHASE 1
Property Overview— Arrive Wakaba
PHASE 1
Historical Review of Capital Budget
Category | Total Budgeted | % of Total |
Building Systems (roofs, HVAC, plumbing, electrical, elevators) | $864,000 | 17.5% |
Exterior & Envelope (paint, siding/decks, windows/sliders) | $840,000 | 17.0% |
Amenities & Common Areas (clubhouse/leasing office, fitness, pool, corridors, door locks, signage, commercial) | $1,274,400 | 25.8% |
Site & Parking (parking lot, landscaping) | $162,000 | 3.3% |
Unit Interiors (240 units, W/D included) | $982,800 | 19.9% |
Soft Costs & Fees (designer, supervision, contingency, GC fees) | $816,894 | 16.5% |
Itemized Total | $4,940,094 | 100% |
Source: 2024.08.07 Wakaba Capex Budget.
PHASE 1
Historical Review of Capital Deployed
Capital Category | Amount Spent |
Building Interiors & Unit Improvements (interiors, painting, flooring, cabinets, tubs/showers, windows/doors, window coverings, appliances, hot water heaters, HVAC, plumbing, electrical) | $1,167,234 |
Resident Amenities (clubhouse, fitness center, pool, playground, model unit) | $572,377 |
Exterior & Site Improvements (exterior painting, landscaping, gates, sidewalks, drainage, decks/balconies, carports, roof repairs) | $582,920 |
Leasing & Marketing (leasing office, signage) | $512,642 |
Operations & Administration (G&A, pest control, contingency) | $133,745 |
Total Capital Spent | $2,968,918 |
DISCUSSION — PHASE 1
Take a guess — what percentage do you think 1-bed and studio rent premiums grew after this capital spending?
PHASE 1
PHASE 1
Historical Review Takeaways
PHASE 1
Resident Survey Insights
1
Amenities are valued but under-maintained
Pool/spa, fitness center, rooftop deck, and dog park are top reasons residents enjoy living at Wakaba. Recurring cleanliness complaints (e.g., pet waste management) — residents want upkeep, not upgrades.
2
Frequent touchpoints drive the most frustration
Washing machines: 10% of recurring work orders. Shared parking: gate failures, peak-hour congestion. DTLA safety concerns affect day-to-day comfort.
3
Repairs and renovations aren't handled efficiently enough
Garbage disposal backups often need outside plumbers due to in-house capacity limits. Mailroom renovation ran long.
4
Results are consistent across Arrive communities
Similar insights from Arrive Magnolia in Seattle.
PHASE 1
Resident Survey Takeaways
What Works & What Doesn't — Arrive Wakaba
WORKS
Wakaba already performs well in many of the areas that define a successful luxury community. Residents consistently value the existing amenity package, the overall appearance of the property, the cohesive interior design, and the thoughtful building layout. Management and maintenance are also major strengths, with both teams showing responsiveness and a strong commitment to maintaining the resident experience and overall quality of the property.
DOESN'T
The main challenges are not a lack of amenities, but smaller operational friction points that can affect the resident experience over time. Premium pricing is becoming harder to justify against nearby competitors, while recurring maintenance issues, gate reliability, parking delays, and occasional communication gaps can create frustration in residents' day-to-day interactions with the property. Individually these issues are manageable, but together they represent opportunities to improve convenience, reliability, and long-term value.
PHASE 1
PHASE 1
Key Value Gap
Methodology
Rather than recommending a single capital project, we developed a framework that can be applied across mature Phase 1 properties. As properties evolve, the greatest opportunities for value creation often shift away from adding new amenities and toward improving the resident experience, operational performance, and long-term asset preservation. This methodology provides a structured approach for prioritizing capital investments based on resident impact, operational value, and the property's existing competitive strengths, making it adaptable to a variety of assets beyond Wakaba.
PHASE 1
PHASE 1
Recommendation — 3-Step Implementation
1
Prioritize High-Frequency
Resident Touchpoints
Capital should first be directed toward the parts of a property that residents interact with most often — maximizing impact per dollar invested.
2
Invest in Operational
Efficiency
Capital investments should improve long-term performance, not just appearance — reducing recurring maintenance and supporting on-site operations.
3
Preserve Existing
Competitive Advantages
As a property matures, capital should shift from adding new features to protecting the qualities that already make it successful.
PHASE 1
Implemented Recommendation
Prioritize High-Frequency Resident Touchpoints
Parking Garage & Resident Access
Invest in Operational Efficiency
Maintenance Resources
Preserve Existing Competitive Advantages
Pet-Friendly Amenities
PHASE 1 — Resident touch points
Garage Upgrades
How the resident touchpoint upgrade pencils out, specifically for the garage
Market Comparison
Projected Cost
Rent Premium and Payback period
GATE & ACCESS TECHNOLOGY
Financial Overview
Initial capital expenditure for gates, technology, and signage, priced against incremental rent premium across 204 active spaces.
Financial Metric | Calculation | Value |
Initial Capital Expenditure (CapEx) | Total cost for gates, technology, and signage | $130,000 |
Monthly Rent Premium per Unit | Amount added to baseline apartment rent | $115 |
Monthly Incremental Premium Capture | 204 active spaces × $15 | $3,060 |
Annualized Incremental Revenue (NOI) | $3,060 × 12 months | $36,720 |
PAYBACK PERIOD
3.54 years
(~42.5 months)
YIELD ON COST (CapEx ROI)
28.2%
Yield on Cost = Annualized Incremental Revenue ÷ Initial CapEx ($36,720 ÷ $130,000 = 28.2%)
PHASE 1
Applying the Framework: Invest in Operational Efficiency
BUDGET ANALYSIS
The budget shows that a large portion of maintenance spending is dedicated to sustaining current operations through recurring repairs. This highlights an opportunity to evaluate how future capital can be allocated to create greater long-term value rather than simply maintaining existing conditions.
Current budget primarily supports recurring maintenance and day-to-day operations.
Increase investment in preventative resources rather than relying on reactive repairs.
Equip the maintenance team with the tools and support needed to improve long-term efficiency.
Reduce recurring work orders and operational backlogs through strategic capital planning.
SELECTED 2025 MAINTENANCE BUDGET ALLOCATION
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Dog Wash to Protect Wakaba's Advantages
UPGRADE SCOPE
Convert an underutilized common area or garage corner into a premium $22,000 resident Pet Spa.
The build allocation dedicates $13,200 to commercial grooming basins, safety dual-motor dryers, and heavy-duty hair trapping drainage, and $8,800 to waterproof tiling and safety-gated entryways.
$13,200 grooming build $8,800 tiling & safety
THE MARKET COMP
Local premier competitor Aliso Apartments (located blocks away in the Arts District) heavily leverages their dedicated Pet Wash and Grooming Station to anchor high resident retention and command rent premiums.
By implementing this targeted lifestyle amenity, Arrive Wakaba directly matches their package and eliminates a critical competitive vulnerability.
Pet Spa — Financial Overview
Financial Metric | Calculation / Formula | Value / Result |
Initial Capital Expenditure (CapEx) | Grooming basins, dual-motor dryers, plumbing, & tiling | $22,000 |
Monthly Rent Premium Per Unit | Target bundled community lease adjustment | $10.00 / month |
Monthly Incremental Premium Capture | $10.00 premium × 204 occupied units (85% utilization) | $2,040 / month |
Annualized Incremental Revenue (NOI) | $2,040 monthly capture × 12 months | $24,480 / year |
Project Payback Period | $22,000 CapEx ÷ $24,480 annual NOI | 0.90 Years (~11 Months) |
Yield on Cost (CapEx ROI) | $24,480 annual NOI ÷ $22,000 CapEx | 111.3% |
Bottom line: A $22,000 investment pays for itself in under a year and yields 111.3% annually thereafter, a defensible, low-risk capital play.
Phase 1 Takeaways
ORIGINAL PLAN
A major-upgrade capital plan built around big-ticket, highly visible improvements. 25.8% of the $4.94M itemized budget ($1.27M) went to Amenities & Common Areas and 19.9% ($982.8K) to Unit Interiors — protecting Wakaba's luxury position in a submarket where its finish level already exceeds direct comps.
GOAL ACHIEVED?
NOT FULLY
Partially. 1-bed/studio rent grew a steady 4% and big-ticket upgrades delivered the ~3% market-consistent premium underwriting assumed — the capital did move rent. But resident survey data also points to areas where more value is still on the table.
BETTER USE OF FUNDS
Resident survey and submarket data point toward reallocating future capital away from adding or upgrading amenities and toward high-frequency touchpoints and operational efficiency — gate reliability, parking congestion, pet amenities, and recurring maintenance.
PHASE 2
Unit-Level Upgrades
Arrive Rolling Oaks
300 Rolling Oaks Dr., Thousand Oaks, CA 91361
PHASE 2
Objective
Measure ROI Upgrades
Identify High-Value Renovations
Develop Upgrade Strategies
Review former upgrades impacts on rent
Determine which upgrades
deliver the highest return
Determine which upgrades
deliver the highest return
PHASE 2
Property Overview
253 units | Built 1972 | Two stories, garden-style | 300 Rolling Oaks Drive, Thousand Oaks, CA 91361
Floor Plans: Oak — 1BD/1BA, 628 sq ft; Cedar — 1BD/1BA, 756 sq ft; Redwood — 2BD/1BA, 962 sq ft; Sequoia — 2BD/2BA, 962 sq ft
Amenities: Pool, fitness center, two dog parks, in-unit washer/dryer, granite counters, stainless appliances, private balconies
PHASE 2
Historical Review of Capital Budget
Building Exteriors is the single largest capital category — 36.7% of the entire budget — anchored by one line: Windows/Sliders alone consumed $915,000, 19.2% of total capital and the single largest individual line item in the budget.
Capital Category | Budget ($) | Per Unit | % of Total |
Building Exteriors (windows, roofs, paint, pest) | $1,751,648 | $6,924 | 36.7% |
Unit Interiors (all three finish paths) | $1,338,794 | $5,292 | 28.0% |
Systems (HVAC, plumbing, fire/life safety) | $392,839 | $1,553 | 8.2% |
Site Improvements (landscaping, parking lot) | $263,850 | $1,043 | 5.5% |
Recreation (fitness, pool, dog park, outdoor) | $165,800 | $655 | 3.5% |
Marketing & Design (monument sign, model unit) | $97,500 | $385 | 2.0% |
Supervision, contingency, G&A, contractor fee | $764,570 | $3,021 | 16.0% |
Total Capital Budget | $4,775,000 | $18,874 | 100% |
Source: Los Robles Draft Capex Budget 07.27.23.
PHASE 2
What Didn't Work?
YARDI-CONFIRMED
Up-front Concessions: $287,611.58 actual vs. $52,000.00 budgeted since the Dec 2022 acquisition — a 453.10% overage, confirmed directly from the Yardi P&L.
Source: Arrive Rolling Oaks (arollin) Budget Comparison, Dec 2022–Jul 2026, Book = Cash.
DISCUSSION — PHASE 1
Out of 253 units, how many do you think are actually at the premium finish tier? Shout a number.
Open floor — we'd like to hear how you think we stand with our unit renovations.
PHASE 2
Biggest Gap: 22.5%
22.5%
57 of 253 units sit at the premium finish tier — the other 196 (Classic/Future) are listed side by side in the same marketing.
Premium Finish (57)
Classic / Future (196)
🔍
Prospects see renovated-tier photos, tour a Classic unit instead — not misleading, just poorly communicated before arrival.
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The Gap Isn't What
You Think
🎯
Strategy, not shortfall
Underwriting never intended 100% of units at full spec — the last renovation dollar earns less than the first.
⚠
Un-marketed tiers cost twice
We lose Classic-price prospects and surprise Renovated-tier prospects — both cost conversion.
📣
The fix is marketing, not more renovation
Turn the tiered strategy into a distinct, clearly-marketed product line.
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PHASE 2
Resident Survey Findings
Parking
Limited availability and dissatisfaction with additional parking fees ($25/$50).
Smart Home Technology
Keyless entry and app-controlled access are the most requested, however residents aren't willing to pay more, as current “keyless entry” is frequently unreliable.
Price
Rent increases are the main reason influencing renewal decisions. Residents expect strong value without significant rent premiums.
Maintenance
Requests for faster service, better communication, and quicker repairs to washers/dryers, which are the frequent source of complaints.
Additional Community Amenities & Engagement
Dog wash station, fire pit, outdoor lounge seating, and more resident events were frequently requested to strengthen the community experience.
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PHASE 2 — TIERED STRATEGY
Light Tier Recommendation
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PHASE 2 — RECOMMENDATION 1
The Green Upgrade Funds Itself
$
UPFRONT COST
$82,225
💧
WATER/SEWER ACTUAL (ANNUALIZED)
$162,681/yr
%
ESTIMATED REDUCTION
20%
$325/unit × 253 — confirmed, already approved, unspent
confirmed Yardi actual, Dec 2022–Jul 2026
conservative, EPA WaterSense standard
💰
ANNUAL SAVINGS
~$32,536/yr
⏱
PAYBACK
2.5 years
Also lowers strain on original 1972 plumbing — Yardi shows Plumbing repairs already 74% over budget ($40,508 vs. $23,316). Lower flow, fewer pipe incidents, lower utilities for residents and ownership alike.
Source: Los Robles CapEx Budget, Unit Interiors tab (cost) + Arrive Rolling Oaks Yardi Budget Comparison, Water/Sewer + Repair & Maint. lines (Dec 2022–Jul 2026).
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PHASE 2 — TIERED STRATEGY
Mid-Tier Recommendation
Interior Paint
Price/Unit: $1,400
Ceiling Fans
Price/Unit - $300
Smart Thermostat
Price/Unit - $200
LED Lighting
Price/Unit - $200
Smart Locks
Price/Unit - $225
PHASE 2 — RECOMMENDATION 2
Smart Access (Comp Parity Gap)
Funded by Capital Reserves — $75,900/yr, confirmed, already collected annually.
COST
$56,925
$225/unit × 253 (comp-based estimate)
ASSUMED PREMIUM
$25
per unit/month
ANNUAL REVENUE
$75,900
estimate
PAYBACK
0.75 years
ROI
133%
AFTER PAYBACK: ~$170,775 REDIRECTABLE
Once the 0.75-yr payback clears, the $75,900/yr becomes ongoing revenue — ~$170,775 available across the remaining 2.25 years of the capital plan to help fund LED lighting and additional unit renovations.
Caveat: only works paired with a reliability commitment — residents already flagged current keyless entry as unreliable. A broken smart lock is worse than no smart lock.
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PHASE 2 — RECOMMENDATION 3
Prioritize the Line Items That Actually Move Rent
Blended actual spend: $4,345/unit (Maple), $5,088/unit (Black/Brown Mid), $4,345/unit (Decron) — targeted-item strategy, not a shortfall
The fix: prioritize Counter Tops, Fixtures, Flooring, Appliances over Cabinets, Paint, Tub Surrounds, Window Coverings
▢
Counter Tops
$3,600
🚿
Fixtures
$2,000
▬
Flooring
$2,250
⚙
Appliances
$2,500
Total: $10,350/unit (vs. $13,350 full spec)
💵
$3,000 SAVED / UNIT
22% below the $13,350 full package, same rent-driving items kept.
📈
+29% REACH
Same $1.34M budget reaches ~129 unit-equivalents instead of ~100 — ~$43,800/yr in new rent, no added cost.
Blended per-unit = tier total ÷ tier units (Maple $430,155/99, Black/Brown Mid $493,487.50/97, Decron $247,665/57). Rent premium: $162.35/mo ATA blended full-restoration premium × ($10,350/$13,350) = $125.88/mo per unit; +29 units × $125.88 × 12 ≈ $43,800/yr.
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PHASE 2 — RECOMMENDATION 4
💡
Living Room Lighting (Natural Light Gap)
3 recessed LED cans + dimmer, no smart control — full property rollout, ~3-year pace at unit turn (same pace as Rec 2)
LOW
Cost/unit
$725
Total (253 units)
$183,425
Payback
2.0 yrs
ROI
49.7%
MID
Cost/unit
$1,037
Total (253 units)
$262,488
Payback
2.9 yrs
ROI
34.7%
HIGH
Cost/unit
$1,350
Total (253 units)
$341,550
Payback
3.75 yrs
ROI
26.7%
$30/unit/month assumed premium — rough estimate, not comp-sourced. $91,080/yr revenue at full rollout.
FUNDING STACK
Contingency + Exterior Lighting: $159,576 confirmed
+ Smart Access redirect (post-payback): ~$170,775
= $330,351 available — covers Low & Mid fully, ~97% of High
🌱
GREEN SAVINGS
LED vs. incandescent-equivalent: ~82% less electricity, ~$100/yr cheaper per unit for residents
Pairs with the Green Upgrade's water savings — lower utilities for residents and ownership, less strain on original plumbing
Cost range: rough contractor estimate, not vendor-quoted. Funding stack assumes Smart Access redirect after its 0.75-yr payback (Rec 3).
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Strategic Capital Priorities — Arrive Rolling Oaks
Green Upgrade
$82,225 · 2.5-yr payback · already funded
Rent-Impact Priority
$10,350/unit · +29% reach, no added cost
Smart Access
$56,925 · 0.75-yr payback · 133% ROI
LED Lighting
$183K–$342K · 2.0–3.75-yr payback · rough estimate
Three of four require no new capital ask. The fourth is partially funded today and self-funds the rest as Smart Access and the renovation program compound over the same 3-year rollout.
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PHASE 3
No-Capital Value Creation
Arrive South Loop
1935 S Wabash Ave, Chicago, IL 60616
PHASE 3 — THE LENS
Reading South Loop Through One Question
Every phase in this deck is read the same way: what Trinity originally planned, whether it worked, and what our research says would have created more value.
ORIGINAL PLAN
A $1.99M capital plan split across Retail White Box/TI ($700K), Interior Refreshes ($512K), Leasing Office/Fitness ($440K), Exterior Improvements ($258K), and Resident Amenities ($80K) — aimed at sustaining South Loop's original condominium-quality positioning.
GOAL ACHIEVED?
NOT FULLY
Partially. Interior Refreshes and the Leasing Office Relocation created real, durable value — preserved finishes, returned a unit to the rent roll, improved leasing visibility. But the single largest line item, the $700K Retail Lease-Up, became the biggest execution risk, tying apartment performance to slow-moving commercial leasing, while Exterior Improvements produced curb appeal without much financial return.
BETTER USE OF FUNDS
Resident survey data shows residents at this already well-finished property aren't asking for more luxury capex — they're asking for smart access, updated kitchens, and small operational fixes, all of which pencil at far higher ROI and far lower cost than another large capital program.
PHASE 3
Property Overview
PHASE 3
Historical Capital Strategy
Did these investments maximize value?
TOTAL CAPITAL
$1,990,000
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PHASE 3
Investments That Created Value
PHASE 3
Investments that Underperformed
As a Phase 3 property, future rent growth should come from maintaining the quality of existing product rather than chasing expensive premium renovation programs.
PHASE 3
Resident Survey Insights
Smart Access
Mobile building access was the most consistent technology request.
“A butterfly system (or something similar) to get into the lobbies… I once forgot my key...If we had a butterfly system I could've unlocked the door from my phone.”
Kitchen Modernization
Residents identified outdated kitchens as one of the property's biggest interior improvement opportunities.
“Cabinets in my unit are incredibly outdated, constantly falling off the hinges.” “Additionally, countertops could be updated as well.”
Operational Improvements
Residents consistently requested improvements that enhance everyday convenience rather than new amenities — common-area cleaning, trash cans, garage mirrors, a food delivery area.
“Something simple but effective may be to have a dedicated area in the lobby for food deliveries.” “Trash cans… on the lower level of the garage floor near the doors.”
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Resident Survey Takeaways
Our survey revealed a clear trend: residents are not asking for more luxury, they are asking for smarter technology, refreshed interiors, and operational improvements that make everyday apartment living more convenient.
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DISCUSSION — PHASE 3
“What does Phase 3 mean for a Trinity Arrive
property, in your words?”
Open floor — we'd like to hear how you'd frame no-capital value creation before we walk through our findings.
PHASE 3
Introducing Recommendations
PHASE 3 — RECOMMENDATION
EV Charging
According to the Illinois Secretary of State — Electric Vehicle Counts by County, June 2026:
“Cook County surged by approximately 1,079% over a recent five-year span, leaping from just 2,119 vehicles to 24,978.” (The Daily Northwestern, 2024)
EV PRICE TRENDS
Chicago Moves Electric — City of Chicago framework plan for EVs and e-mobility (72 pages, dated July 2025): goals, stakeholder input, existing conditions, priority siting analysis, policy objectives, and next steps.
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PHASE 3 — RECOMMENDATION
Financial Overview — EV Charging
4 Charging Spaces
Low Revenue
Revenue: $2,880/year
Cost: $20,000
ROI: 14.4%/year
Payback: 6.94 years
High Revenue
Revenue: $4,320/year
Cost: $15,000
ROI: 28.8%/year
Payback: 3.47 years
Out of 17 apartment comps, only 4 have EV charging:
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PHASE 3 — RECOMMENDATION
Kitchen Modernization Package — The Financials
Improvement | Cost/Unit |
Cabinet Restoration | $200 |
Matte Black Cabinet Hardware | $75 |
Under-Cabinet LED Lighting | $45 |
Total Investment | $320 per unit |
Assumed Rent Premium | $30 monthly |
Additional Annual Revenue | $360 per unit annually |
Annual ROI | 112.5% |
Payback Period | 0.89 years (~10.7 months) |
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PHASE 3
Kitchen Modernization Package
As a Phase 3 property, South Loop already offers condominium-quality interiors, making full renovations unnecessary. A targeted Kitchen Modernization Package modernizes the most visible area of the apartment through cabinet refreshes, hardware upgrades, and LED lighting. Residents specifically identified outdated kitchens as a priority, making this a high-impact, cost-effective investment that preserves the property's premium positioning.
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PHASE 3
Smart Locks
Yale Pro 2 lock is designed for apartments and managed properties
Yale Pro® 2 Bluetooth Smart Lock (BLE)
Bluetooth Smart Lock with Keypad Access
PHASE 3
Smart Locks — The Financials
(Estimates made based on assumed rent premiums derived from comp research)
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Yale Pro® 2 Bluetooth Smart Lock (BLE)
Bluetooth Smart Lock with Keypad Access
PHASE 3
Simple Property Adds
Improvement | Estimated Cost | Potential Value |
Additional Trash Cans (entryways — 6 cans) | $210 | Cleaner property, fewer resident complaints, improved satisfaction. |
2 Gym Fans | $400 | Help circulate air in the gym, control temperature, better resident experience, increased amenity usage. |
3 Garage Mirrors | $174 | Improved visibility, safety, and potential reduction in accidents. |
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Strategic Capital Priorities — Arrive South Loop
Kitchen Modernization
113% ROI per unit
Smart Access
High resident request
EV Charging Stations
14–29% ROI
Operational Improvements
<$1,000 total investment
Arrive South Loop doesn't need more luxury as a Phase 3 property. By aligning future capital with resident priorities and measurable value outcomes, Trinity can strengthen resident satisfaction while creating long-term asset value.
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Conclusion
Three properties, three capital intensities, one consistent lesson: the biggest returns rarely come from spending more — they come from spending what's already been budgeted, reserved, or committed, and pointing it at what residents actually experience every day.
PHASE 1
Major Property Upgrades
Arrive Wakaba
Amenity-level capital already moved rent (+4% studio/1-bed). The remaining opportunity is operational: parking access, gate reliability, and maintenance resources — not more amenities.
PHASE 2
Unit-Level Upgrades
Arrive Rolling Oaks
It's a strategy — not every unit needs the full spec. Four moves (Green Upgrade, rent-impact prioritization, Smart Access, LED Lighting) close the gap, three funded from capital already collected.
PHASE 3
No-Capital Value Creation
Arrive South Loop
Yes — residents aren't asking for more luxury. Kitchen touch-ups, smart locks, and operational fixes under $1,000 total outperform the property's own $700K retail lease-up on ROI.
Together, the three phases give Trinity a repeatable framework: match capital intensity to what the resident data actually supports — at every stage of a property's life.
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