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A Twelve-Step Program

for Managing Your Inbox

Gmail Intervention

Melinda Larson-Horne, EdTech/EE Coach

melindamlarson@gmail.com - @melindamlarson

Mountain View 2014

Google Education Trainer

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Highly efficient professionals will:

  • systematically manage the volume of messages in their Gmail inboxes.
  • use Gmail keyboard shortcuts to save time.
  • distinguish between “delete” and “archive”.
  • apply labels to messages to manage archives and searches.
  • defer messages in appropriate ways to avoid using their inbox as a to do list.

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Learning Targets

Melinda Larson-Horne, EdTech/EE Coach

melindamlarson@gmail.com - @melindamlarson

Google Education Trainer

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OK, ‘fess up!

Oh-oh!

STEP 1: Admitting the problem

Melinda Larson-Horne, EdTech/EE Coach

melindamlarson@gmail.com - @melindamlarson

Google Education Trainer

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INBOX ZERO Delegate it - f

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INBOX ZERO

Melinda Larson-Horne, EdTech/EE Coach

melindamlarson@gmail.com - @melindamlarson

STEP 2: Goal setting

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Melinda Larson-Horne, EdTech/EE Coach

melindamlarson@gmail.com - @melindamlarson

Google Education Trainer

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    • Delete/Archive It - e
    • Defer It - Shift-T
    • Delegate It - f
    • Do It - r

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The 4 D’s

Melinda Larson-Horne, EdTech/EE Coach

melindamlarson@gmail.com - @melindamlarson

Google Education Trainer

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Delete It vs. Archive It

Delete/Archive It - e

Archived messages will still exist in All Mail but won’t be displayed in your Inbox.

You can search for and recover archived messages.

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Deleted messages will be kept in the Trash folder�for 30 days before being permanently deleted.

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Melinda Larson-Horne, EdTech/EE Coach

melindamlarson@gmail.com - @melindamlarson

STEP 3: Letting go...

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STEP 4: Apply Labels

Multiple Labels

applied to one message

Use Labels to tag and organize your messages into categories; then archive them.

Melinda Larson-Horne, EdTech/EE Coach

melindamlarson@gmail.com - @melindamlarson

Google Education Trainer

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Applying Labels

You can apply labels to messages several ways:

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  1. From your mail list, select one or more messages using the checkboxes, then click the Labels button, and click the label you want (or check the�boxes next to several labels) and click Apply.
  2. Alternatively, you can click and drag a label from�the left side, and drop it on the message to apply it.
  3. When viewing a single message, click the Labels�button to add one or more label(s) to the message.
  4. When writing a new message, click in the bottom right corner of the compose window, then click Label, and then select one (or more) label to apply.

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Melinda Larson-Horne, EdTech/EE Coach

melindamlarson@gmail.com - @melindamlarson

Google Education Trainer

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Like all other Google services, using the search box near the top of the screen is the preferred method of finding something you are looking for.

  • Type a relevant name, email�address or keyword and press�the button (or the Enter�key on the keyboard)
  • Click the down arrow (just left�of the spyglass) to expose the�advanced search options
  • Become a pro at searching by�learning the gmail search�operators

After you apply labels, you can find archived emails by searching.

Melinda Larson-Horne, EdTech/EE Coach

melindamlarson@gmail.com - @melindamlarson

Google Education Trainer

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Defer It

  • Filter messages
    • Apply labels
    • Automatically archive (skip inbox)

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  • Boomerang for Gmail

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Melinda Larson-Horne, EdTech/EE Coach

melindamlarson@gmail.com - @melindamlarson

STEP 5: Timing is everything

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Filter messages to auto apply labels and skip inbox

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Melinda Larson-Horne, EdTech/EE Coach

melindamlarson@gmail.com - @melindamlarson

Google Education Trainer

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Chrome Extension allows you to compose mail now and auto-send it later

Melinda Larson-Horne, EdTech/EE Coach

melindamlarson@gmail.com - @melindamlarson

Google Education Trainer

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Key

Definition

Action

c

Compose

Allows you to compose new message; Shift + c compose in new window.

/

Search

Puts your cursor in the search box

n

Next

Moves cursor to next message. Enter expands or collapses message (in conversation view only).

p

Previous

Moves cursor to previous message. Enter expands or collapses message (in conversation view only).

o (or enter)

Open

Opens conversation. Also expands/collapses message if you are in conversation view.

u

Return

Refreshes page and returns you to inbox or list of conversations.

e

Archive

Archives your message/conversation from any view.

m

Mute

Archives conversation and all future messages skip inbox unless sent or cc’d directly to you.

g i

Go to Inbox

Returns you to inbox

x

Select

Automatically checks/selects conversation/message so you can archive, apply a label, or choose another action from the drop-down menu.

Melinda Larson-Horne, EdTech/EE Coach

melindamlarson@gmail.com - @melindamlarson

Keyboard Shortcuts/Hotkeys

Shift ? for all shortcuts

STEP 6: Take shortcuts!

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Melinda Larson-Horne, EdTech/EE Coach

melindamlarson@gmail.com - @melindamlarson

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Key Rocket

Chrome Extension teaches shortcuts/hotkeys

Melinda Larson-Horne, EdTech/EE Coach

melindamlarson@gmail.com - @melindamlarson

STEP 7: Work with a coach

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Shift-T

After you create your task (with its attached email), delete the message from your inbox!

Melinda Larson-Horne, EdTech/EE Coach

melindamlarson@gmail.com - @melindamlarson

STEP 8: Schedule tasks

Turns an email message into a Task on your Google Calendar (the original email is attached to the task. You may also set a due date to remind yourself to attend to the message on a specific day.

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Google Tasks (To Do List on your Calendar)

Melinda Larson-Horne, EdTech/EE Coach

melindamlarson@gmail.com - @melindamlarson

Google Education Trainer

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Do it - r

  • Respond immediately to emails that will take only a few minutes

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  • Send “canned responses” and follow up later.

Melinda Larson-Horne, EdTech/EE Coach

melindamlarson@gmail.com - @melindamlarson

STEP 9: Just do it!

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Settings: Labs: Canned Responses

Melinda Larson-Horne, EdTech/EE Coach

melindamlarson@gmail.com - @melindamlarson

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Delegate it - f

  • If a response would be better answered by another person, immediately respond to the sender with a message explaining that you are forwarding the question to another party.
  • Share your inbox with your secretary who will manage certain messages for you.

Melinda Larson-Horne, EdTech/EE Coach

melindamlarson@gmail.com - @melindamlarson

STEP 10: Share responsibility

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The Email Game: emailga.me

Practice your tips and tricks to achieve Inbox Zero by playing The Email Game. Earn points by performing time-saving tasks. The more time you save, the more emails you attend to, the more points you earn.

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It’s a fun way to train yourself to manage your inbox more efficiently.

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For a video tutorial, click here: The Email Game Demo

Melinda Larson-Horne, EdTech/EE Coach

melindamlarson@gmail.com - @melindamlarson

STEP 11: Make it fun!

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Melinda Larson-Horne, EdTech/EE Coach

melindamlarson@gmail.com - @melindamlarson

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Resources

Melinda Larson-Horne, EdTech/EE Coach

melindamlarson@gmail.com - @melindamlarson

STEP 12: Keep Learning

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