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Open Government and Public Engagement: Making Citizens Voices Heard

Laura Wesley�Canadian Open Data Summit

Edmonton

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Table of Contents

Vision

Behind the scenes

The Need

Prototype

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Consulting Canadians / The Commons

In an effort to deliver on our Open Dialogue / Open Policy Making commitment, the Government of Canada has been collaborating with civic tech and public engagement practitioners to co-create an eco-system for citizens and government to engage online.

We would like your endorsement to continue building out this proof of concept.

Under what conditions would you use this site?

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Where we at?

Vision

Prototype

Behind the scenes

The Need

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Open Government

An invitation to Canadians to shape gov

A view into government; not a narrow program

It’s meta: co-create opportunities for citizens to engage with their government - especially important in establishing nation-to-nation relations

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Open Dialogue

Talk to us

Participate in a consultation

Tweet at a minister or department

Host your own town hall

Sign up to be notified of future opportunity to engage (by topic, location, department)

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For Public Servants

Join the Consultations Community of Practice to learn from your peers and find experts.

Download the playbook with tips and tricks and a decision tree to help design consultations.

Get help by contracting through the standing offer

Collaborate on The Commons with specialists from private sector, non-profit orgs and other levels of government.

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In the Digital Consultations Library:

Powered by GitHub - prototyping, documenting and improving with each one

Consistent user interface building on design patterns and context of use

eRegs Primary task: Inline commenting on existing legislation, policies, regulations and laws

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Where we at?

Vision

Behind the scenes

Prototype

The Need

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The Commons

Behind the scenes view powered by GitHub.

Threaded discussions for designers, developers, public engagement practitioners to co-create Open Dialogue / Open Policy Making web presence.

Hosts code for tools in the digital consultation library.

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Collaborate

PCO, TBS and public already collaborating on GitHub

Want to move to coding together

This would signal a change in direction: belief that government should serve as a platform

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Code

The code for these sites has been forked into the Canada-ca repo:

GC2.0 tools

Canada.ca

open.Canada.ca

BC Developers Exchange

eRegs

And more...

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Compensate

Match demand to supply for small dollar contracts.

Save time procuring services.

Increases gov contracts to entrepreneurs, small business, youth and civic tech.

Can give it away to other governments.

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Consulting Canadians / The Commons

There you have it...our vision for Open Dialogue in Canada. What do you think?

Our intention is to create a self-replicating, continuously improving, value-producing eco-system powered by the knowledge and skills of Canadians regardless of where they live, work or play.

The next set of slides explain the current state and why we need this to support meaningful engagement between government and citizens.

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Where we at?

vision

The need

Prototype

Behind the scenes

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Trust in government

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% of Canadians who say MOST/ALL THE TIME

Q. How much do you trust the federal government /government in Ottawa to do what is right?

Copyright 2017 �No reproduction without permission

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Making citizens voices heard

Citizens expect government to engage as a mark of a healthy democracy

Government can increase public trust and confidence by engaging citizens – when citizens see themselves and their input considered and reflected

Closing the gap means governments and public servants working as part of collective efforts

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The Actors

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Public servants

Minimize risk and streamline efforts to get help wherever help resides

Elected officials

Showcase the multitude of ways to engage directly with elected officials

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Civic Tech

Engage (and compensate!) designers, developers and anyone with skills to contribute

Citizens

Participate based on interest, capacity, availability

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Problem Statement

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Skills gaps

where

tech(ies) can help

Analyzing data

Consultations receiving

10s of 1000s of unstructured submissions

Matching tool to objectives

Mimicking others rather than what’s appropriate for goal

Reach and usability

Enticing UNusual stakeholders to engage requires relevant, compelling content

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Resource constraints preventing growth in capacity

Standing offer

Helpful for large projects but results in single use tech that doesn't build long-term capacity

Time pressures

Learning and doing for the first time; every time

Price of policy

Building accessible, bilingual, mobile-friendly tools takes time away from other tasks

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Power of

digital not

being

realized

Scope

Size of investment should map to importance of goal

Scale

Digital can increase volume of participation without increasing cost

Efficiency

Re-using and adapting existing tools would save time and money

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Next Steps

How could we work together?

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Commit

Join us on GitHub if you want to help improve the way citizens and government work together.