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BUSINESS PROCESS MANAGEMENT

BY: JKG

BUSINESS PROCESS MANAGEMENT

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DEFINITION

  • Process management is the collection of activities of planning and monitoring the performance of a business process.
  • It refers to the management of business processes and manufacturing processes

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PROCESS MANAGEMENT ACTIVITIES

PLAN

DO

CHECK

ASSESS

REVIEW

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BUSINESS PROCESS MANAGEMENT LIFE CYCLE

BPMLC

modelling

Execution

Monitoring

Optimization

Design

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BUSINESS PROCESS MANAGEMENT TECHNOLOGY

Component of a BPM :

  • Process engine
  • Business analytics
  • Content management
  • Collaboration tools

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ADVANTAGES AND DISADVANTAGES OF BPM

ADVANTAGES

  • Improved Business Agility
  • Reduced Costs and Higher Revenues
  • Higher Efficiency
  • Better Visibility
  • Compliance, Safety and Security

DISADVANTAGES

  • Reduced employee morale
  • The prioritization of one department over others
  • Failure during implementation

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INTERNAL CONTROL PROCESS MODEL

Monitor

Control activities

Risk assessment

Control environment

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BPM CRITICAL SUCCESS FACTORS

BUSINESS

BUSINESS-

PRACTICES

BUSINESS

MEASURE

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THE END

BUSINESS PROCESS MANAGEMENT

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