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Business Practices

Team 2

Tae Woong Song

Elizabeth Gaspar Queta

Jun Hui Jiao

Francesca Sposito

Layana Lathesh

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Differences between the United Kingdom and

  • South Korea: Working Environment

  • Angola: Hierarchy

  • China: Teamwork

  • Italy: Punctuality

  • India: Gift giving

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Working environment

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Working environment in South Korea

  • Professional and personal life balance
  • Work > life

  • Social gathering (after work)

  • Language
  • Mostly bilingual: Korean and English
  • Jeung: emotion to express taking care about others

  • Relationship of superior and employee

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Working environment in UK

  • Efficient time management
  • Afterhours

  • Low context relationship
  • Superior does NOT really need to care about employees

  • Individual
  • Time with family

  • Language
  • Monolingual: English

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Hierarchy

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Hierarchy in Angola

  • Centralized organizational structure

  • Non-verbal communication

  • Age

  • Implicit

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Hierarchy in the UK

  • Decentralized organizational structure

  • Explicit

  • Vey established hierarchy

  • Verbal communication

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Teamwork

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Teamwork in China

  • Roles and responsibilities are NOT clearly defined

  • Team members work together

  • The importance of relationships

  • Hierarchical structure

  • Chinese managers → Superiors and subordinates

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Teamwork in the UK

  • Roles and responsibilities are clearly defined

  • Meetings to provide information

  • Main purpose: get the job done

  • Flat structure

  • British managers → Good relationships with coworkers

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Punctuality

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Punctuality in Italy

  • NOT a priority: expect to wait

  • Flexibility

  • Multitasking

  • Acquaintance

  • Direct contact

  • Working hours in the north
  • Small business: from 8:30 a.m. to 12:30 a.m. and from 3:30 p.m. to 6:30 p.m.
  • Saturday mornings

  • Working hours in the south
  • From 8:30 a.m. to 1:00 p.m. and from 4:30/5:00 p.m. to 7:00 p.m.
  • On Saturday from 9:00 a.m. to 1:00 p.m.

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Punctuality in the UK

  • Time-keeping as a value

  • Respect for other’s time

  • Public transport

  • Prefer to stay late in the office than to take work home with them

  • Working hours in theory
  • From 9:00 a.m. to 5:00 p.m.

  • Working hours in practice
  • 8:30 a.m. to 7:00 p.m.
  • Lawyers and consultants: from 9:30 a.m. to 12:00 a.m.

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Gift giving

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Gift giving in India

  • Customary

  • Inexpensive gifts

  • NO foreign products

  • Importance of the horoscope

  • Money is accepted

  • Alcohol and leather materials are NOT accepted

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Gift giving in the UK

  • Small gifts are accepted

  • Gifts are exchanged

  • Alcohol is generally accepted

  • Flowers are NOT offered

  • Gifts are given at the end of an event

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Sources