Does IT
Support
Business Goals
Is CI’s
Secure and Compliant?
IT Project &
Demand
Visibility
Which CI’s
Is captured?
Does CI’s
belong to
Services?
Is CI’s
Up to date
is CI’s
In the
catalog
Stig Brandt, ServiceNow Solution Architect – you are welcome to use the picture, any feedback is appreciated ☺
Financial Management
Is Cost visible
to the
Business?
Do we have the right governance model or comply to SOX etc.
Server
Network
Printer
Storage
Database
Application
End User Devices
Containers
Is the Product catalog used and up to date
Service Mapping and Discovery Tools
is Asset
updated
Service Offering (Technical or Business)
is customer
Products updated
Cloud Discovery